BMW of Sarasota - Service Center

Recall work was completed during my visit. When appointment was made a request for a courtesy car was confirmed, but when I got there one was not provided. The Service Advisor said the servi When appointment was made a request for a courtesy car was confirmed, but when I got there one was not provided. The Service Advisor said the service shouldn’t take more than 90 minutes, it took about twice that amount of time. This was my first time dealing with this dealership it wasn’t a bad experience just a little disappointing. The waiting area was nice and the food and drink items were appreciated. More

Good advisor, good tech they kept me informed throughout the repairs. Also the valets were awesome. the repairs. Also the valets were awesome. More

Very easy process of getting the car in and getting checked in and getting a rental car enjoyable experience checked in and getting a rental car enjoyable experience More

My service manager did a great job as he always does. I think he's been working for BMW for about at least 10 years that I've had my Carr hats off to everybody. I think he's been working for BMW for about at least 10 years that I've had my Carr hats off to everybody. More

Very helpful and pleasant to work with. Would recommend to others. Thank you very much. Would recommend to others. Thank you very much. More

BMW of Sarasota is an excellent dealership and always professional. They take great care of my car and they always give me an honest view of what my car needs. Josh, my service advisor is the best, he go professional. They take great care of my car and they always give me an honest view of what my car needs. Josh, my service advisor is the best, he goes above and beyond. He's very professional, kind, helpful and always answers any questions I might have . He's has a great personality and a good sense of humor. I truly feel part of the BMW family of Sarasota! More

Professional and efficient Addressed my issues with care and quality work Would like waiting area to offer better and more amenities and quality work Would like waiting area to offer better and more amenities More

Professional and efficient Addressed my issues with care and quality work Would like waiting area to offer better and more amenities and quality work Would like waiting area to offer better and more amenities More

Carlos is personable, and easy to talk with. He was friendly and very helpful with my concerns. In addition he was considerate of my time as a customer…great customer service! He was friendly and very helpful with my concerns. In addition he was considerate of my time as a customer…great customer service! More