BMW of Sarasota - Service Center

Maria Lizardi is excellent. Great customer attention to particular needs and care in making them happen. She knows her stuff and gives well-considered advice. particular needs and care in making them happen. She knows her stuff and gives well-considered advice. More

Warranty oil change completed in a timely fashion. Asked for tires to be rotated. The charge for that was a bit steep, but since it was already there I had it done anyway. for tires to be rotated. The charge for that was a bit steep, but since it was already there I had it done anyway. More

Easy to deal with very professional totally focused on servicing customers. Will recommend to friends and family. Hope this gets me to 25 words required servicing customers. Will recommend to friends and family. Hope this gets me to 25 words required More

Excellent service. The work done was very professional and I enjoy having my BMW serviced by people I can trust. Why must my review be 25 words? I am a concise person. and I enjoy having my BMW serviced by people I can trust. Why must my review be 25 words? I am a concise person. More

Went great! Found another issue so was given a rental and Brenton was nice and efficient. Lobby had Bustelo coffe which is our favorite! Very happy with service all around. Will continue to service car with Brenton was nice and efficient. Lobby had Bustelo coffe which is our favorite! Very happy with service all around. Will continue to service car with BMW. More

Wonderful experience; from intake to meeting with advisor Brenton Payne. The staff was very courteous and attentive. Mr. Payne was very knowledgeable and professional, he explained everything and got our veh Brenton Payne. The staff was very courteous and attentive. Mr. Payne was very knowledgeable and professional, he explained everything and got our vehicle back to us in a timely fashion. He is definitely customer oriented! More

Very pleasant. Modern amenities. All I needed while I waited. I guess you need more words so I will type aimlessly. Best regards, Chris Curtin waited. I guess you need more words so I will type aimlessly. Best regards, Chris Curtin More

After having car serviced my oil light went on indicating low on oil. I was told thst it was the normal Burn rate of oil from the engine After filling it e oil the service rep dif the right thing snd difn low on oil. I was told thst it was the normal Burn rate of oil from the engine After filling it e oil the service rep dif the right thing snd difny charge me. Clearly someone made a mistake st the initial service it would have been better if the rep admitted that. More

Always professional and just really great customer service!!! I was not there very long and that was the best part!!!!! Always clean and refreshments always fully stocked!!!! service!!! I was not there very long and that was the best part!!!!! Always clean and refreshments always fully stocked!!!! More

Greg, my service adviser, was responsive and helpful. Unfortunately, the technician who performed the repair, failed to update the computer, requiring a return trip to the dealer. Additionally, and most Unfortunately, the technician who performed the repair, failed to update the computer, requiring a return trip to the dealer. Additionally, and most disturbingly, when my x5 was returned, all the contents of my center console were thrown in my back seats and on the rear floor. Nothing appears to have been taken but this is unacceptable. I was late for an appointment, so could not make inquiry at the time. I will raise this with Greg on my return to have the computer updated. More