BMW of Sarasota - Service Center

Everything was perfect. Carlos Munoz makes everything as convenient and comfortable as possible. He is a great service writer looking after my needs. Carlos kept me informed during my service visit. He h convenient and comfortable as possible. He is a great service writer looking after my needs. Carlos kept me informed during my service visit. He had the car ready for me to drive away after service was done. Carlos is an outstanding individual. More

Great service, fast. Comfortable waiting area. Time I spent waiting for service to be completed was not wasted since BMW provides free Wifi connection and I can continue my work. spent waiting for service to be completed was not wasted since BMW provides free Wifi connection and I can continue my work. More

I contacted the dealership to schedule a service appointment. The entire process from making the appointment until the car was finished was very efficient. The people were very friendly! appointment. The entire process from making the appointment until the car was finished was very efficient. The people were very friendly! More

Excellent service. Very informative as to what to expect timelines etc. Car was ready when it was scheduled to be. Very very satisfied. Will definitely use dealership again. timelines etc. Car was ready when it was scheduled to be. Very very satisfied. Will definitely use dealership again. More

Derek was great, recall service done by projected time. Carwash broke our sidemirror cover which Derek glued together. Video was good but no service advice and quote provided. Carwash broke our sidemirror cover which Derek glued together. Video was good but no service advice and quote provided. More

Derek is very conscientious, thorough and professional. A rare problem in my ten year old bmw was found and fixed. I am very grateful! Thanks A rare problem in my ten year old bmw was found and fixed. I am very grateful! Thanks More

Good service but delays on check in and checkout even with appointment for service. wait time was over 30 minutes total. Checkout was supposed to include an email but I didn’t receive it until I was ho with appointment for service. wait time was over 30 minutes total. Checkout was supposed to include an email but I didn’t receive it until I was home. More

Very good personal, he is a good man, your lucky to have him. And hats off to the dealership, Hope to purchase a new soon him. And hats off to the dealership, Hope to purchase a new soon More

Always great, friendly service. Derek stayed in communication with me the whole time about my car along with any extra service needs that arose. Was given accurate quotes about the service needed. communication with me the whole time about my car along with any extra service needs that arose. Was given accurate quotes about the service needed. More

Service is always excellent from arrival to completion. Process moves ahead seamlessly, and allowance is made for requests such as car wash. Same service coordinator is assigned to returning customers Process moves ahead seamlessly, and allowance is made for requests such as car wash. Same service coordinator is assigned to returning customers More