
BMW of Schererville
Schererville, IN
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Bad business motto Usually shop at perillo BMW however upon my move to Indiana I figured I'd try something local, I was very displeased with how I was handled and how fe Usually shop at perillo BMW however upon my move to Indiana I figured I'd try something local, I was very displeased with how I was handled and how fellow workers talk amongst themselves and conduct business in a open manner failing to respect other ears that may hear. The product person I spoke to was very short with me especially attempting to reply to my specific questions. I chose not to buy shortly after that process and decided to go back to Chicago where I was able to buy a new 5 series 550M in no time and I am very p,eased with that process. I do not recommend this dealer to anyone More
Horrible service and sales process Went to make an appointment to come see a vehicle and I was informed the lady I talked to was fired which was the best person they had there. I have b Went to make an appointment to come see a vehicle and I was informed the lady I talked to was fired which was the best person they had there. I have bought all of my vehicles from this dealer in the past 10 years, well over 375,000$ in cars, needless to say I will not be returning; the manager there is extremely unknowledgable and it’s sad that his own salesman do not back him up. Poor sales process and usually takes all day to purchase a car. I inquired online about a 8 series as I lost Lauren’s number, I was able to track her down and I was told she was released. I was solely returning only because she knew the vehicles better than anyone who worked there. Very poor judgement on managements behalf!!! More
Always a good experience I have always received immediate attention for any question or service. Everyone has a customer first attitude. I have worked with Glenn Green for I have always received immediate attention for any question or service. Everyone has a customer first attitude. I have worked with Glenn Green for the past seven years . He is always knowledgeable and helpful. He listens and always responds promptly to issues or questions. More
Exemplary - staff and service Cory explained inspection results so I could make decision on service I wanted, staff helpful environment was good but a little chilly for my taste, s Cory explained inspection results so I could make decision on service I wanted, staff helpful environment was good but a little chilly for my taste, snacks were appreciated More
Excellent service experience Awesome service experience. Staff honest & friendly. My preferred dealer for bmw service. Had back brakes checked, oil change, fuel injector cleaning Awesome service experience. Staff honest & friendly. My preferred dealer for bmw service. Had back brakes checked, oil change, fuel injector cleaning & brake fluid service. Hard to find honest mechanics was informed back brakes were fine. More
BMW Service Nick and Joe are very nice and helpful. They always make sure that we the customers are properly assisted. My experience with the both of them have al Nick and Joe are very nice and helpful. They always make sure that we the customers are properly assisted. My experience with the both of them have always been pleasant. They are great! More
Service engine. Friendly service, thorough explanation of service needed to fix the car. Follow up conversation and continuous status updates on completiton of work. Friendly service, thorough explanation of service needed to fix the car. Follow up conversation and continuous status updates on completiton of work. Facility friendly and easily accessible. More
Service Dept. Nick was very friendly and got me an appointment on the next day. He got me in and out as quickly as possible. He always remembers me when I come in. Nick was very friendly and got me an appointment on the next day. He got me in and out as quickly as possible. He always remembers me when I come in. He is pleasant and nice to do business with. More
Service Nick in service went above and beyond. I ran into some difficulty in getting back to the dealership as my meetings ran longer than expected. Nick ha Nick in service went above and beyond. I ran into some difficulty in getting back to the dealership as my meetings ran longer than expected. Nick had my car brought to me which was greatly appreciated. Nick is an incredible asset to the service department and the dealership. More
always excellent the dealership always goes out of their way to provide excellence. I have been a customer for almost 20 year and they have it down pat! the dealership always goes out of their way to provide excellence. I have been a customer for almost 20 year and they have it down pat! More