BMW of Schererville

Started out as what I thought was a great experience. I bought a CPO vehicle from this dealership. Was shown a clean CarFax and told the vehicle had never had an accident. Over a year later, Tried to tr I bought a CPO vehicle from this dealership. Was shown a clean CarFax and told the vehicle had never had an accident. Over a year later, Tried to trade it at a different BMW dealership only to find it actually HAD been wrecked according to an Experian Autocheck report. I sent an email, told them I wished to speak with them about the issue when I brought the car in for service, and got no response. More

Brothers Jeremy and Damien, really helped me through the entire process of getting my new 2023 BMW x1! They were so friendly and helpful and I really enjoyed the whole process. This place is amazing and my entire process of getting my new 2023 BMW x1! They were so friendly and helpful and I really enjoyed the whole process. This place is amazing and my parents both approved on the service! :) More

Purchased a 2022 X3 for my wife and the sales team was extremely helpful. Just recently upgraded to a 2023 X5 and my experience was once again seamless and enjoyable. I’ll definitely be purchasing more ve extremely helpful. Just recently upgraded to a 2023 X5 and my experience was once again seamless and enjoyable. I’ll definitely be purchasing more vehicles from BMW Schererville. More

great service, friendly, took my bmw i3 for service found that it was under warranty that it was under warranty More

Unethical. Would never do business with them again. I bought a Volvo Hybrid Plug-In and discovered when I got home that the car's charging cable was missing. I Would never do business with them again. I bought a Volvo Hybrid Plug-In and discovered when I got home that the car's charging cable was missing. I've contacted the dealership 10 times to resolve the issue and they just keep putting me off. They could easily solve the issue by sending me a charging cable but refuse to do so. Buyer beware! More

Sadly, this dealership started off strong then ended flat! I inquired about a pre-owned Porsche but once I asked a few questions and requested a video, I was ghosted. I even sent a follow-up email askin flat! I inquired about a pre-owned Porsche but once I asked a few questions and requested a video, I was ghosted. I even sent a follow-up email asking why my requested were not answered and guess what, no reply again. I spoke to Berkli on the phone and communicated via email. She informed me a salesperson would contact me. Nothing. My take is my questions on the car—I’m very familiar with Porsches—scared them off. In other words, they don’t want to sell the car to an informed consumer. I expected more from a BMW dealer. Just be upfront either way. More

What started out as a bad experience [white leather seats etc..]actually turned into a good relationship when the service manager Joe stepped in and displayed an elevated level of professionalism and courtes etc..]actually turned into a good relationship when the service manager Joe stepped in and displayed an elevated level of professionalism and courtesy that is unmatched in todays time. In the beginning I was livid about my car before Joe stepped in and made my experience one that would ensure my willingness to happily return again and again as long as I know he's [Joe] around. If I didn't tell they company or dealership before how pleased I am with Joe , then please allow me to do so now. That's the least I can do. Thanks Joe. More

never got back to me waited to to see if it still was for sale 60 miles for me to go look at if not there sale 60 miles for me to go look at if not there More

Worst dealership and employees I have dealt with. Rude sales people. I spent 24,000 on what I thought was a good vehicle and after driving 20 miles the check engine light came on. We returned vehicle and sales people. I spent 24,000 on what I thought was a good vehicle and after driving 20 miles the check engine light came on. We returned vehicle and they told us tough luck they wouldnt do anything. They knew about problem before they sold it and lied. I will never even consider buying from them or using their service department. They are crooks and she be in jail. One star is overrating them More

Will never go back. They changed my oil today and the check engine oil light is still on and they told me to come back tomorrow to adjust it. Makes me question whether they even changed my oil? They tr check engine oil light is still on and they told me to come back tomorrow to adjust it. Makes me question whether they even changed my oil? They treat customers great until you buy the car, from there it’s all downhill. More