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BMW of Schererville
Schererville, IN
268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 268 reviews
June 02, 2018
Wonderful What else can I say other than my wonderful experience with the team. Jen was very helpful through my whole process. So excited to have my new BMW! What else can I say other than my wonderful experience with the team. Jen was very helpful through my whole process. So excited to have my new BMW! More
by Sid455
Employees Worked With
Jennifer
Helpful May 17, 2018
Satisfied Customer I am taking the time to re-review my experience at BMW of Scherville. On this past Momday, 5.24.18, I brought my Car back in to be reassessed. I was s I am taking the time to re-review my experience at BMW of Scherville. On this past Momday, 5.24.18, I brought my Car back in to be reassessed. I was serviced by the same Service Advisor (Nick) .Nick and the same Mechanic thoroughly checked my suspension and test drove my car. Nick also test drove my car with me being the passenger. My car was driving better. Nick also assured me that if I am still experiencing the same problem, BMW of Scherville will address it. Base on thos type of Customer Service, I am a satisfied customer. In my opinion, Honesty is always the best policy. As such, I would highly recommend BMW of Scherville! More
by Tishunda 1963
Employees Worked With
Bill Miller
May 10, 2018
Deceptive Practices by BMW Dealership 's In an attempt to be serviced by a different BMW Dealership vs. the Dealership that I purchased my car from (BMW of Orland Park), I thoroughly explaine In an attempt to be serviced by a different BMW Dealership vs. the Dealership that I purchased my car from (BMW of Orland Park), I thoroughly explained to the Service Advisor (Nick) my concerns about deceptive practices. I was hopeful about a positive experience. I brought my car in to be serviced with specific concerns. Had a Diagnostic to pinpoint the concerns. Paid over $800.00 and when I left the Dealership, the same issues were still present, but had worsened. I am livid to say the least. Now, I have to be inconvenience to bring my car back. #will not pay more money. #will start a BMW movement on social media. More
by Tishunda 1963
Employees Worked With
Bill Miller
May 03, 2018
AMAZING! Jen was great through the whole process. She made sure I got the car that I wanted and was happy when driving off the lot. I just can't wait until it' Jen was great through the whole process. She made sure I got the car that I wanted and was happy when driving off the lot. I just can't wait until it's convertible weather!!!! More
by Janet123
Employees Worked With
Jen
May 03, 2018
SERVICE After purchasing my car I had a few remaining questions for service. Joe was more than helpful when it came down to answering my service questions. Lo After purchasing my car I had a few remaining questions for service. Joe was more than helpful when it came down to answering my service questions. Loved the customer service BMW provided me with! More
by Janet123
Employees Worked With
Joe A
February 22, 2018
My experience was very educational Me and my son had a very nice experience with a very nice salesman. Joe Lobodinski We were very satisfied with our decision makings of the vehicle we Me and my son had a very nice experience with a very nice salesman. Joe Lobodinski We were very satisfied with our decision makings of the vehicle we purchased. I recommend Joe as salesman of the day of February 21, 2018. More
by Debra Henly
Employees Worked With
Joe L
February 10, 2018
Nitrogen top off Stopped here for nitrogen top off they said they have to do all 4 tires for 149.00 i I called the dealer where I bought the car Bill Jacobs napervile, Stopped here for nitrogen top off they said they have to do all 4 tires for 149.00 i I called the dealer where I bought the car Bill Jacobs napervile, they said bring it and the can top off one tire and it's free!! This place is a joke of a dealership, don't buy a car from here!!! Rick More
by Rick
Employees Worked With
None
February 10, 2018
WORST SERVICE DEPT. ON THE PLANET The service department just plain sucks. They are unprofessional and xxxxxxxx. They will turn a need for an oil change into a $1,000 profit with the 5 The service department just plain sucks. They are unprofessional and xxxxxxxx. They will turn a need for an oil change into a $1,000 profit with the 5 point inspections every time. They don't communicate to you whwn they haveyour vehicle because they are too busy tallying up an invoicewith s**t you don't need. I should have read the reviews 1st before making the mistake of many others. More
by Ms. Donna
Employees Worked With
Joe A.
