BMW of Sherman Oaks

My repair ended up being a part on back order for a very long time. My car is new. Dennis made sure I had a comparable car to drive. He also kept me updated. Jeremy & Robert were great too! long time. My car is new. Dennis made sure I had a comparable car to drive. He also kept me updated. Jeremy & Robert were great too! More

my oil change process went very well with no surprises. Responsible and professional help was provided both for the scheduled service and the loaner car for 2.5 days. Satisfied overall. Responsible and professional help was provided both for the scheduled service and the loaner car for 2.5 days. Satisfied overall. More

Dennis B. has been my service agent for 13 years because of the excellent service I receive and I am happy to continue taking my BMW back to him for many years has been my service agent for 13 years because of the excellent service I receive and I am happy to continue taking my BMW back to him for many years to come. More

As a customer of Sherman Oaks BMW and Center BMW before it since 1986, I can attest to the endless talent of the Service Department. Brian Douglas is my Service Hero, as was Mark Rusconi before him. They h it since 1986, I can attest to the endless talent of the Service Department. Brian Douglas is my Service Hero, as was Mark Rusconi before him. They have never failed to make sure my BMWs, now numbers 9 and 10 are showroom-flawless when they leave their care. Now living further north than I used to, I pass 3 other BMW dealers to continue to have our cars serviced at BMW of Sherman Oaks, and will continue to do so. They are simply the best on either coast. More

Whom ever I had to deal with, they have been very kind and helpful.Brian has been very kind polite and courteous always. and helpful.Brian has been very kind polite and courteous always. More

Friendly staff & convenience location. The dealership needs remodel to brighter color to look modern & contemporary to be compatible with other BMW dealers. The dealership needs remodel to brighter color to look modern & contemporary to be compatible with other BMW dealers. More

I had an issue with my breaks and Dennis took my car right away and were able to get it back the same day As always Dennis came through and made the experience easy ! right away and were able to get it back the same day As always Dennis came through and made the experience easy ! More

Dennis Bolhig was amazing. So professional, helpful; he made the whole experience enjoyable!! I look forward to going back there!!! Ha. I know it sounds crazy, but it’s true So professional, helpful; he made the whole experience enjoyable!! I look forward to going back there!!! Ha. I know it sounds crazy, but it’s true More

Carmela Grammatico is amazing’ would come here just for her. From the moment I bring in the car for service, the communication and pricing, always makes me feel good. She goes above and beyond and is fun t her. From the moment I bring in the car for service, the communication and pricing, always makes me feel good. She goes above and beyond and is fun to chat with! Great service! More

Shahe Tavoukjian is truly and outstanding Service advisor. He keeps me updated regarding my repairs of my car. What I like about him he explains the issues at hand and why this item or items need th advisor. He keeps me updated regarding my repairs of my car. What I like about him he explains the issues at hand and why this item or items need the repair. I truly like his professionalism and his knowledge of the BMW cars.. More