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BMW of Shrewsbury - Service Center

Shrewsbury, MA

4.8
325 Reviews
Call Service Center (508) 581-5500

325 Reviews of BMW of Shrewsbury - Service Center

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May 19, 2025

The team was very professional and delivered the service on time. I was kept apprised of when when the work would be Finished. . More

by Tbagster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia fowler
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May 19, 2025 -

BMW of Shrewsbury responded

Thank you for sharing your experience with BMW of Shrewsbury! We're glad to hear our team provided timely and professional service. We appreciate your feedback and look forward to serving you again in the future!

May 17, 2025

I’ve gone here for 5 years and the service is great—professional, efficient, friendly. Matt Roy is a wonderful service advisor, always helpful and knowledgeable. More

by Rnrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

BMW of Shrewsbury responded

Thank you for being a loyal customer of BMW of Shrewsbury! We're delighted to hear that Matt Roy and our team have consistently provided professional and friendly service. We look forward to serving you in the future!

May 16, 2025

Clean nice waiting area. Perfect office while I wait. Fast service was a plus too. There were also complimentary beverages and snacks that made the wait enjoyable More

by kreeveshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

BMW of Shrewsbury responded

We're delighted to hear you enjoyed the amenities and fast service at BMW of Shrewsbury! It's great that our waiting area made your visit more comfortable. Thanks for sharing your experience with us!

May 16, 2025

I always love my experiences at BMW of Shrewsbury. The dealer/service place is very clean. They have good area for waiters. The dealer is always very responsive and keep clients up to date with status More

by Joan Lee
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
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May 19, 2025 -

BMW of Shrewsbury responded

Joan, we're delighted to hear that you consistently enjoy your visits with us at BMW of Shrewsbury. It's great to know Theo and our team have been keeping you well-informed and comfortable during your time here. Thank you for the kind words!

May 16, 2025

I appreciate the level of professionalism that you offered to me,also finding the issues. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

BMW of Shrewsbury responded

Thanks so much, Dave. We look forward to your next visit to BMW of Shrewsbury!

May 14, 2025

Peter always has the best interest of his customer. He will find the best way to solve a problem at the best value. We have trusted our cars to him for years and continue to do so. More

by Hkunicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Macomber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Reindorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

BMW of Shrewsbury responded

Hkunicki, thank you for your continued trust in Peter and the team at BMW of Shrewsbury. We're delighted to know he consistently provides excellent service!

May 13, 2025

I am very pleased with the service I receive at this dealership. Top notch customer care. More

by scottdthomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

BMW of Shrewsbury responded

Thanks so much, Scott. We look forward to your next visit to BMW of Shrewsbury!

May 12, 2025

Always going out of their way to make it the best experience. I highly recommend. More

by pog_dig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

BMW of Shrewsbury responded

This is the kind of feedback we work hard for. Thank you for recommending BMW of Shrewsbury!

May 10, 2025

I have bought BMW’s and had them serviced at BMW of SHREWSBURY for twenty five years and have been consistently happy with them. More

by halpinstork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

BMW of Shrewsbury responded

Thank you for your loyalty and support over the years! We're delighted to hear that you've consistently had positive experiences with BMW of Shrewsbury. We look forward to serving you for many more years to come!

May 10, 2025

The best of the best is at BMW Shrewsbury! Matt, Kenny, Nate and Nathaniel, I wouldn’t buy a car without their input and Matt always makes sure I am taken care of with the service! More

by homieg07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Boateng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Painstail
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May 12, 2025 -

BMW of Shrewsbury responded

It's fantastic to hear that Matt, Kenny, Nate, and Nathaniel have earned your trust at BMW of Shrewsbury! We're delighted they made such a positive impact on your car-buying experience. Thanks for choosing us!

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