Matt Roy

My schedule service is on time. Staffs are professional and accommodating. Recommended to get your services to this location. Staffs are professional and accommodating. Recommended to get your services to this location. More

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Was professional and explained what needed to be done and cost before I gave the ok to proceed cost before I gave the ok to proceed More

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Matt made it easy to complete my yearly service. He was kind and accommodating. Thank you, Matt!! He was kind and accommodating. Thank you, Matt!! More

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Strong dealership across the board with outstanding sales and service. Ryan in sales is a true credit to the brand as is Matt in service. and service. Ryan in sales is a true credit to the brand as is Matt in service. More

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My experience was 100% positive from start to finish. I brought my car in for service and quickly realized that it was time to do a trade-in. I worked first with Matt in Service, then with Ryan Marcello I brought my car in for service and quickly realized that it was time to do a trade-in. I worked first with Matt in Service, then with Ryan Marcello to determine which car and which plan (own or lease) made the most sense for me at this point in my life. When I arrived the next day to pick up my car, Ryan greeted me, and he introduced me to John. John showed me a large variety of features. I left feeling assured and comfortable with my new vehicle. Thank you to everyone who helped me. This is the 3rd BMW have I bought/leased through BMW Shrewsbury, and I am very happy with the service from all! More

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Visited for a service appointment for required maintenance. Service representative Matt was great, very thorough and clear when explaining additional services recommended. maintenance. Service representative Matt was great, very thorough and clear when explaining additional services recommended. More

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Service was quick and professional. You get a video of the work. Matt was super helpful! You get a video of the work. Matt was super helpful! More

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The whole team at BMW of Shrewsbury are incredibly friendly and so efficient so quick and easy friendly and so efficient so quick and easy More

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Great service reps / Courteous personnel /Good explanation for service and pricing/ Like the coffee and food assortment/ explanation for service and pricing/ Like the coffee and food assortment/ More

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Matt from service was outstanding. When above and beyond in every aspect. First time customer and will return there for all my service needs. When above and beyond in every aspect. First time customer and will return there for all my service needs. More

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