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Matt Roy
Matt Roy at BMW of Shrewsbury

Matt Roy

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
220 Reviews
4.9

220 Reviews

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220 Reviews of Matt Roy

July 21, 2026

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Employee Rating

They made the visit extremely easy and quick! Matt was very nice and respectful. I recommend everyone go here! More

by anthonyms16
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Deanna Morgan, Peter Neslusan

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Jul 21, 2026

BMW of Shrewsbury responded

We’re glad Matt made your visit so seamless and quick! Thank you for your business and recommendation from the whole team at BMW of Shrewsbury!

July 11, 2026

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Accommodating and friendly staffs. Always update about your service while waiting. Recommended for service needs. More

by ferdie
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Recommend Dealer
Yes
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Jul 13, 2026

BMW of Shrewsbury responded

Thank you for recommending our team! We appreciate your business and hope to see you again at BMW of Shrewsbury!

July 09, 2026

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The service at BMW Shrewsbury is always consistent and their representatives are very trustworthy. They never apply any pressure tactics or make over-the-top recommendations. Pricing is on point for quali More

by walshjoanne
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Recommend Dealer
Yes
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Jul 09, 2026

BMW of Shrewsbury responded

Thank you, Joanne! We truly appreciate your feedback and recommendation. It's always a pleasure to assist you here at BMW of Shrewsbury! Safe travels!

July 05, 2026

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Great service, quick and efficient. Matt was great and kept me up to date on the progress of the service. More

by Mike76
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Recommend Dealer
Yes
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Jul 06, 2026

BMW of Shrewsbury responded

Mike, thank you for reviewing BMW of Shrewsbury! We will pass your feedback along to Matt and the team. See you next time!

June 30, 2026

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Great service, kept me informed at every step, Matt is a great service rep. Would definitely recommend. More

by clucchesi
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Recommend Dealer
Yes
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Jun 30, 2026

BMW of Shrewsbury responded

It's awesome to hear that Matt kept you informed and provided great service. Thank you for choosing BMW of Shrewsbury. Safe travels!

June 30, 2026

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Excellent service will definitely recommend BMW of Shrewsbury. Thank you Matt for your great service More

by Emmanuel
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Recommend Dealer
Yes
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Jun 30, 2026

BMW of Shrewsbury responded

Emmanuel, thanks for the wonderful review of BMW of Shrewsbury! Matt will appreciate your kind words.

June 28, 2026

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Matt is a terrific service manager. Honest. Reliable. Thoughtful. Kind. Professional. Top rating. He’s the best. More

by John Hodgen
Recommend Dealer
Yes
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Jun 29, 2026

BMW of Shrewsbury responded

John, we are so grateful to receive your five-star review for Matt! We'll be sure to pass along your kudos to him here at BMW of Shrewsbury!

June 26, 2026

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BMW of Shrewsbury Ma. has been my go to for great cars, great service, and great people for several years now. They are the best at what they do! More

by Kctanker2011
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Recommend Dealer
Yes
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Jun 29, 2026

BMW of Shrewsbury responded

Thank you for your loyalty and kind words about our team! We look forward to welcoming you back to BMW of Shrewsbury for years to come. Have a great day!

June 23, 2026

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I brought my ‘25 BMW 530i in for recall service. Matt my service rep was professional and easy to work with. BMW of Shrewsbury great dealership. More

by Lege1964
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Recommend Dealer
Yes
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Jun 23, 2026

BMW of Shrewsbury responded

Thank you for choosing BMW of Shrewsbury! It's fantastic to hear Matt made your 530i service visit seamless. Hope to see you again!

June 10, 2026

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Very professional & very caring. Got my car all taken care of. Matt got me a loaner car to use while waiting & kept me informed of my car’s progress. Also very nice & personable to d More

by Sue
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 11, 2026

BMW of Shrewsbury responded

Sue, thank you for sharing your feedback about Matt and the team! We appreciate your support and we hope to see you again at BMW of Shrewsbury.

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