Lance Gendron

Lance was amazing! So professional and accommodating. Made my first service appointment memorable. Love my new BMW Dealership! So professional and accommodating. Made my first service appointment memorable. Love my new BMW Dealership! More

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My service advisor Lance, was N’SYNC with my expectations as a client, and excelled at communication and explanation of repairs and service needed for my X5. as a client, and excelled at communication and explanation of repairs and service needed for my X5. More

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As always - experience is extremely good. All employees are very knowledgeable, friendly and professional. Service performed very smoothly. All employees are very knowledgeable, friendly and professional. Service performed very smoothly. More

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Always have a great experience here. Everyone is friendly, knowledgeable, and they answer all my questions. Everyone is friendly, knowledgeable, and they answer all my questions. More

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It was great to work with Lance . He was good at service and communication with me . He was good at service and communication with me . More

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Lance was very helpful. Scheduling was easy. Service was fast and waiting area was comfortable. Scheduling was easy. Service was fast and waiting area was comfortable. More

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Everyone was very kind and helpful, fast service aswell! Antonio helped me and made my experience enjoyable. Antonio helped me and made my experience enjoyable. More

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“I had a great experience at BMW of Shrewsbury. Lance was professional, friendly, and kept me updated throughout the entire service process. Everything was handled efficiently, and my car was ready Lance was professional, friendly, and kept me updated throughout the entire service process. Everything was handled efficiently, and my car was ready on time. Lance and the team made the whole experience smooth and stress-free. Highly recommend!” More

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Thank you for such professionalism was very happy with the whole process and top-notch service and advisory. I am looking foward to doing business in the future. the whole process and top-notch service and advisory. I am looking foward to doing business in the future. More

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Lance at BMW is as goot as it gets: - Great communication - Knows these cars extemely well - Great attitude - Fair - Friendly You will not find a better service advsor anywhere. It's wor communication - Knows these cars extemely well - Great attitude - Fair - Friendly You will not find a better service advsor anywhere. It's worth buying from McGovern just to have Lance as your Service Advisor More

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