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BMW of Shrewsbury - Service Center

Shrewsbury, MA

4.8
306 Reviews

306 Reviews of BMW of Shrewsbury - Service Center

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June 13, 2024

On time easy in easy out. Service was performed as expected. All people I had contact with were pleasant. More

by neilhoward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

BMW of Shrewsbury responded

Neil, we're glad to hear that your visit was smooth and efficient at BMW of Shrewsbury. Thanks for sharing your positive experience!

June 11, 2024

Very professional people working at this dealership. Car maintenance was completed within the time frame given More

by lhazel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

BMW of Shrewsbury responded

Thank you for sharing your positive experience! We're glad to hear our team at BMW of Shrewsbury provided professional service and timely maintenance. Safe driving!

June 07, 2024

Peter was excellent to deal with. When I had questions about my car he was able to answer everything And followed up very quickly. More

by Robb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of Shrewsbury responded

Robb, we're delighted to hear Peter provided excellent service and quick follow-ups at BMW of Shrewsbury. Thanks for sharing your experience!

June 07, 2024

Excellent professional service on a timely basis. My service manager Peter is highly reliable and sensitives to my needs. More

by Flyfish50ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

BMW of Shrewsbury responded

Thank you for the kind words! We're glad to hear Peter and our team at BMW of Shrewsbury provided excellent service. We appreciate your support!

June 06, 2024

First time; met outside by employee who immediately assisted me. Very easy process and easy-going. Beautiful facility, professional yet casual. Ethan was extremely helpful and accommodating. More

by BLec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Jun 07, 2024 -

BMW of Shrewsbury responded

Thank you for sharing your experience! We're glad to hear Ethan and the team at BMW of Shrewsbury made your visit smooth and enjoyable. We appreciate your kind words about our facility and service!

June 05, 2024

All personnel were very professional and performed the service in a timely manner! Overall excellent service indeed! More

by Sibgst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

BMW of Shrewsbury responded

Thank you for the kind words! We're glad to hear that our team at BMW of Shrewsbury provided professional and timely service. We appreciate your feedback!

Jun 06, 2024 -

BMW of Shrewsbury responded

Thank you for the kind words! We're glad to hear that our team at BMW of Shrewsbury provided professional and timely service. We appreciate your feedback!

June 02, 2024

My service was easy to schedule, everything was explained clearly, they helped identify all applicable warranties and coverage, everyone was super nice, and they were very communicative through the process. More

by krisragosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Jun 03, 2024 -

BMW of Shrewsbury responded

We're delighted to hear that your service was smooth and that our team at BMW of Shrewsbury explained everything clearly. Thanks for the kind words - safe travels!

June 01, 2024

Excellent service people was very helpful and very informative and hapitqlity was good , no issues at all More

by ancal9
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Curt Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leanne Rattey
Jun 03, 2024 -

BMW of Shrewsbury responded

Thank you for the positive feedback! We're glad to hear that our team at BMW of Shrewsbury provided excellent service and hospitality. We appreciate your support!

May 31, 2024

Matt is the best! He takes great care of my vehicle and i won’t see anyone else for service More

by Khamilton914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

BMW of Shrewsbury responded

We really appreciate your kind words about Matt! Thank you for choosing BMW of Shrewsbury and for sharing your experience. Drive safely!

May 25, 2024

Matt Roy was terrific as always. Service is always excellent. And issues are carefully reviewed and explained. More

by g6pdhmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

BMW of Shrewsbury responded

Thank you for the positive feedback! We're glad to hear that Matt Roy and our team at BMW of Shrewsbury provided excellent service. We appreciate your support!

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