Peter in the Service Dept is awesome.
Incredibly knowledgeable and helpful. Never tries to inappropriately upsell.
Incredibly knowledgeable and helpful. Never tries to inappropriately upsell.
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by NunyaB
Service Price Transparency
Nov 11, 2026 -
BMW of Shrewsbury responded
It's wonderful to hear that Peter provided you with such trustworthy and knowledgeable service at BMW of Shrewsbury. We’ll be sure to pass along your kind words! Safe travels!
The Service Staff is the reason I stay with BMW.
Exceptional attention. They really care
Exceptional attention. They really care
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by Joe.stolberg
Service Price Transparency
Oct 16, 2026 -
BMW of Shrewsbury responded
Joe, thank you for the great review of BMW of Shrewsbury!
Was professional and explained what needed to be done and
cost before I gave the ok to proceed
cost before I gave the ok to proceed
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by Sueaub
Service Price Transparency
Oct 08, 2026 -
BMW of Shrewsbury responded
Sueaub, thank you for sharing your support of BMW of Shrewsbury!
I came in for my first oil change with this car and was
greeted immediately, everyone was super friendly and got my car done super fast!
greeted immediately, everyone was super friendly and got my car done super fast!
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by pizzimento.ian
Service Price Transparency
Sep 28, 2026 -
BMW of Shrewsbury responded
Thank you for your business and your fantastic review! We look forward to sharing your feedback with our team. - BMW of Shrewsbury
Always a pleasure working with Peter in service!
Great customer service as always. Deanna is a fantastic service coordinator, so personable, friendly, & helpful.
Great customer service as always. Deanna is a fantastic service coordinator, so personable, friendly, & helpful.
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by Sburokas
Service Price Transparency
Sep 24, 2026 -
BMW of Shrewsbury responded
Thank you for your feedback and continued support! We'll pass along your kind words to Peter and Deanna. See you next time at BMW of Shrewsbury!
The whole team at BMW of Shrewsbury are incredibly
friendly and so efficient so quick and easy
friendly and so efficient so quick and easy
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by Brad
Service Price Transparency
Aug 28, 2026 -
BMW of Shrewsbury responded
We are grateful to have earned your business, Brad. Thanks for taking the time to leave us a review! - The BMW of Shrewsbury Team
Great, work done was great
account manager great
Have
been a satisfied customer for over 15 years
been a satisfied customer for over 15 years
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by Ike
Service Price Transparency
Jul 31, 2026 -
BMW of Shrewsbury responded
Thank you for your years of loyalty, Ike! We look forward to your next visit at BMW of Shrewsbury!
From moment you in to moment you out, you know that you
are under great care and attention.
are under great care and attention.
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by AXG
Service Price Transparency
Jul 30, 2026 -
BMW of Shrewsbury responded
We are so happy that our BMW of Shrewsbury team delivered an excellent experience. Thank you for your kind words!
They made the visit extremely easy and quick!
Matt was very nice and respectful. I recommend everyone go here!
Matt was very nice and respectful. I recommend everyone go here!
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by anthonyms16
Service Price Transparency
Jul 21, 2026 -
BMW of Shrewsbury responded
We’re glad Matt made your visit so seamless and quick! Thank you for your business and recommendation from the whole team at BMW of Shrewsbury!
Never have any difficulty making an appointment and it’s
very efficient, prompt, friendly and clean.
very efficient, prompt, friendly and clean.
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by terri
Service Price Transparency
Jul 15, 2026 -
BMW of Shrewsbury responded
Hi Terri, thank you for sharing your feedback with us! We’re so glad to hear that you consistently find our service department efficient, prompt, and friendly. We strive to make the appointment process as seamless as possible, so it's wonderful to know we’re hitting the mark. We look forward to seeing you again next time!