They made the visit extremely easy and quick!
Matt was very nice and respectful. I recommend everyone go here!
Matt was very nice and respectful. I recommend everyone go here!
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by anthonyms16
Service Price Transparency
Jul 21, 2026 -
BMW of Shrewsbury responded
We’re glad Matt made your visit so seamless and quick! Thank you for your business and recommendation from the whole team at BMW of Shrewsbury!
Never have any difficulty making an appointment and it’s
very efficient, prompt, friendly and clean.
very efficient, prompt, friendly and clean.
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by terri
Service Price Transparency
Jul 15, 2026 -
BMW of Shrewsbury responded
Hi Terri, thank you for sharing your feedback with us! We’re so glad to hear that you consistently find our service department efficient, prompt, and friendly. We strive to make the appointment process as seamless as possible, so it's wonderful to know we’re hitting the mark. We look forward to seeing you again next time!
Superb service and a very pleasant experience with Peter
at BMW. He kept me in the loop about everything and was very helpful throughout the entire process. Mpower forever.
at BMW. He kept me in the loop about everything and was very helpful throughout the entire process. Mpower forever.
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by AD
Service Price Transparency
Jul 10, 2026 -
BMW of Shrewsbury responded
Thank you for sharing your experience with Peter and our team! We are grateful to have you as a BMW of Shrewsbury customer.
I have purchased & leased many BMWs from BMW of
Shrewsbury and I am always thrilled with the service I receive. I recently leased a 2026 X3 from Nate Paintskil, Client Advisor, who went above & bey
Shrewsbury and I am always thrilled with the service I receive. I recently leased a 2026 X3 from Nate Paintskil, Client Advisor, who went above & beyond to ensure a fabulous experience. Kudos to Vinnie Souza, Sales Manager, Paul Andrade, Finance Manager & Katie Moran, BMW Genius.
I want to personally thank Peter Neslusan, my Service Advisor, who has assisted me for many years when I have brought my BMWs in for service. Peter is outstanding, friendly and communicates exceptionally.
I appreciate all of your assistance on my most recent Lease. It takes a Village!
Thank you, BMW of Shrewsbury!
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by Marianne Belanger
Other Employees Tagged:
Nathaniel Paintsil
, Vince Souza, Sales Manager, Paul Andrade, Finance Manager, Katie Moran, BMW Genius, Peter Neslusan, Service Advisor
Jul 09, 2026 -
BMW of Shrewsbury responded
Marianne, we're grateful for your continued business and fantastic feedback! It's fantastic that our team consistently provides outstanding service. Thank you from all of us at BMW of Shrewsbury!
My Svc Mgr is the best I have had at any dealership in my
life. Peter Neslusan is honest, transparent, helpful quite frankly cares. I will continue to go to BMW of Shrewsbury because of him.
life. Peter Neslusan is honest, transparent, helpful quite frankly cares. I will continue to go to BMW of Shrewsbury because of him.
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by Jstolberg
Service Price Transparency
Jul 09, 2026 -
BMW of Shrewsbury responded
It's fantastic to hear that Peter has made such a positive impression on you! Thank you for choosing BMW of Shrewsbury and for sharing your experience. We'll pass along your kind words to Peter and the team. Safe travels!
My experience was positive.
Everyone I interacted with was professional and knowledgeable. The facility was set up in a way that allowed me to comfortably work while my car wa
Everyone I interacted with was professional and knowledgeable. The facility was set up in a way that allowed me to comfortably work while my car was serviced.
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by Cindy
Service Price Transparency
Jul 06, 2026 -
BMW of Shrewsbury responded
Hi Cindy, we're glad to hear you had a positive and comfortable experience at BMW of Shrewsbury. We look forward to assisting you again! Safe travels!
I have used them since I bought my car here.
Good service and convenient to book! Peter is great!
Good service and convenient to book! Peter is great!
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by scwang
Service Price Transparency
Jul 02, 2026 -
BMW of Shrewsbury responded
Thank you for your continued business at BMW of Shrewsbury! Peter and all of us here appreciate your support. Safe travels!
Peter was very helpful and efficient.
Louis was very very helpful and patient. He was able to assist my husband with setting up a new profile so that the car says hello Jim instead of h
Louis was very very helpful and patient. He was able to assist my husband with setting up a new profile so that the car says hello Jim instead of hello Andrea . He also helped me change my password and let
Me know that I could get my washer fluid filled. The service technicians were helpful getting my app to recognize that I had an oil change and reset my car so it didn’t continue to say I needed an oil change. Peter, also let me know that I could get an inspection at the dealership
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by Aja040455
Other Employees Tagged:
Louis
Jun 29, 2026 -
BMW of Shrewsbury responded
Thank you for choosing BMW of Shrewsbury and for sharing your feedback about Peter and Louis! It sounds like they went above and beyond to help you and your husband. See you next time!
Both the receptionist in the service department and Peter
Neslusan were informative and helpful. Car was ready when they said it would be.
Neslusan were informative and helpful. Car was ready when they said it would be.
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by Firespirit49
Service Price Transparency
Jun 29, 2026 -
BMW of Shrewsbury responded
Thank you for sharing your experience with our team, especially the receptionist and Peter. We are thankful for your business at BMW of Shrewsbury. Have a great day!
Had a great experience as always!
Peter is my service advisor and does a great job having my car repairs done very quickly and efficiently !
Peter is my service advisor and does a great job having my car repairs done very quickly and efficiently !
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by susandecapua
Service Price Transparency
Jun 22, 2026 -
BMW of Shrewsbury responded
Susan, it's fantastic to hear that Peter provided efficient and speedy service. Thank you for choosing BMW of Shrewsbury and sharing your experience!