BMW of South Atlanta
Union City, GA
Filter Reviews by Keyword
By Type
Showing 269 reviews
This is the 3rd Mini I have purchased---the 2nd from Mini of South Atlanta. I came to Mini of South Atlanta to have maintenance done on my 1st Mini because they were able to service my vehicle for $75 less of South Atlanta. I came to Mini of South Atlanta to have maintenance done on my 1st Mini because they were able to service my vehicle for $75 less than the original dealership quoted. Since then (2005), I have been a loyal South Atlanta Mini Motorist. Amy Varghese has been the salesperson for my last 2 Minis. I have gone for test drives during special events and attended customer appreciation days. The sales staff has always been very pleasant and I get more personal, down-to-earth service compared to the dealer on the northside. My current Mini is a 2012 Countryman that I purchased in order to accommodate a car seat and stroller better than my hardtop. I had a difficult time letting go of my hardtop that I had only purchased 10 months earlier. However, Amy helped me through the trade-in and new vehicle ordering process. She provided updates as I waited for the vehicle production and arrival. She also stayed late with her manager Jason Powenski the night of my vehicle delivery. I would definitely recommend purchasing from these folks. More
Very professional and friendly service from Amy.She is awesome! Kept me updated on the whole process from first contact to ordering my car to delivery day. Couldn't have possibly had a more positive exper awesome! Kept me updated on the whole process from first contact to ordering my car to delivery day. Couldn't have possibly had a more positive experience!Scott in service department was very professional and friendly. Ken in finance is excellent. Thanks to Jessica, who gave me the first test drive when Amy was busy with another customer. More
I e-mailed this dealership about a new 2012 MINI Cooper S I found online. After a few e-mails with Amy Varghese, I felt confident enough to drive 4 hours from out-of-state to take a peek in person. My experi I found online. After a few e-mails with Amy Varghese, I felt confident enough to drive 4 hours from out-of-state to take a peek in person. My experience here was FANTASTIC! Upon arriving, my wife & I were met by Alicia Miles, who took us on a test drive and explained some of the upgraded features (this is my second Mini). Amy then intercepted us and worked through the financing details. With Amy's help we were able to negotiate a GREAT deal on my new car & trade. Amy even found ways to entertain us while we waited for an error to be corrected in the finance department! We both left with a smile on our faces, which is saying a lot for a car dealership! I appreciate that this Mini branch still provides the kind of friendly, no-nonsense sales experience that Mini is known for. We had a great experience at BMW & Mini of South Atlanta and I would strongly recommend this dealership to friends/family in the future. More
Amy and finance manager, Erwin Wilson, were very professional and, especially in Amy's case, very enthusiastic. This was the first car I've ever had built to order. MINI of South Atlanta were able professional and, especially in Amy's case, very enthusiastic. This was the first car I've ever had built to order. MINI of South Atlanta were able to get a final 2012 allotment, allowing me to get an option, English Oak, that was going away in 2013. The built to order process takes a bit of time but Amy kept us up to date on build and shipping status throughout. Would definitely recommend. More
I thought I wanted a Mini for my wife but wasn't totally sure. When I visited Mini of South Altanta, Alicia Miles met me and described the differences in the available models. We had an extensive test dri sure. When I visited Mini of South Altanta, Alicia Miles met me and described the differences in the available models. We had an extensive test drive during which Alicia clearly pointed out all the features. I decided that I wanted to go ahead with the purchase of a Cooper S convertible. The sale process was very easy and efficient. The team wanted to please. As this was a surprise for my wife, they assisted by picking me up in Atlanta to take me back to the dealership to take delivery at a later date. All in all, the smoothest car buying expeirience and we love the car. I highly recommend Alicia and the dealership. More
Amy is a terriffic person/salesperson....she took time to explain the very way to take care of my my new mini. I have never known such a wonderful experience. My mini clubman is so much fun with a the fi explain the very way to take care of my my new mini. I have never known such a wonderful experience. My mini clubman is so much fun with a the first class features, so thankful to own my mini, I wouldn't own it if it wasn't for amy. Thank you amy and all who took special patience to help me buy my mini. Jason is an outstanding mini manager, very thankful for him also. O happy mini days, Sincerely, donna rittiner More
Amy and Jason are bothe exceptional people working at Mini of South Atl. They are the reason chose to purchase from this dealer and continue to return and refer people to this dealership Mini of South Atl. They are the reason chose to purchase from this dealer and continue to return and refer people to this dealership More
I cannot say enough wonderful things about the experience I had when purchasing my first MiniCooperS Countryman. From the immediate response to my Internet inquiry, the closing of the deal with Ms. Ruth, to I had when purchasing my first MiniCooperS Countryman. From the immediate response to my Internet inquiry, the closing of the deal with Ms. Ruth, to the 'mini' educational session about the features of my new car by Simon (and the offer of additional education/training) I was thoroughly impressed. The whole car buying experience was AWESOME! And, I absolutely love, love, love my Ms. Mini. More
I am now in my seventh month of owning a MINI Countryman. I am now in my seventh month of owning a MINI Countryman. It is a great car and many people will stop and ask me about the car and where we bought i I am now in my seventh month of owning a MINI Countryman. It is a great car and many people will stop and ask me about the car and where we bought it. I always recommend BMW and MINI of South Atlanta because of the wonderful service we received. I always tell them to ask for Amy to help them because she is awesome. Even though everyone we worked with during the process was friendly and knowledgeable, Amy was exceptional. She worked with us over a period of about four months. She always answered our questions, returned our calls, and made us feel like we were special not just a number. Before we looked at MINI's, we knew very little about them. Amy was very patient and educated us on all the options. She even encouraged us to bring my mom's wheelchair in to make sure it would fit in the trunk. We have a car that we love and will not hesitate to buy from South Atlanta again More
I visited this dealership not knowing what to expect from a Mini, I ended up loving the car in part because the car has so many cool features that arnt available in ANY other car, but also because of the ser a Mini, I ended up loving the car in part because the car has so many cool features that arnt available in ANY other car, but also because of the service, Alicia and Simon especially spent so much of their time to help me and my husband pick which one we wanted, explain the differences, and to make the whole experience fun! they literally stayed with us from 1 pm until closing at 9pm the day we made our choice because we had to get insurance and we couldn't make up our mind. They really proved themselves again the next day by spending the same amount of time going over the paperwork and the car and leasing options the second day! i dont think i've ever seen this extent of service from a car dealership and even most service industries before. all the people there were friendly and nice, i unfortunately am bad with names so can't remember all the wonderful people who helped us, but they all deserve credit! More