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BMW of Southpoint

Durham, NC

4.9
1,507 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,507 reviews

June 06, 2023

Would recommend this BMW dealership to anyone who owns a BMW. Great customer Service and experience!!! Thank you, Nate! More

by Rayboi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jun 09, 2023 -

BMW of Southpoint responded

Rayboi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day!

June 06, 2023

This is an awesome Team. From Alex KUSZAJEWSKI, the Check-in professional to the technicians, well done all around. An email response I sent about BMW 530I Inspection: - More

by james.mciver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX KUSZAJEWSKI
Jun 09, 2023 -

BMW of Southpoint responded

James.Mciver, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2023

My last service visit was an example of an ideal service visit. Kenneth Butron kept me informed every step of the way, and got me back in my car ASAP. More

by pswaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Jun 07, 2023 -

BMW of Southpoint responded

Pswaters, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2023

I was very happy with the purchase experience with Paula; everything went smoothly and the questions were all answered. More

by vbryson
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Paula McMaster
Jun 07, 2023 -

BMW of Southpoint responded

Vbryson, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2023

Fantastic customer service and the care by the service team! Special thanks to Malcolm Fields for always making it an enjoyable experience! More

by Cdang2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Jun 05, 2023 -

BMW of Southpoint responded

Cdang2002, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

June 01, 2023

Great service as always. My service advisor Anthony was very pleasant and professional. Keep me advised at every step. More

by Druchampion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 05, 2023 -

BMW of Southpoint responded

Druchampion, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 05, 2023 -

Druchampion responded

Thank you.

June 01, 2023

Outstanding service! They completed maintenance service, oil change and replaced the front and rear brakes with a great deal of professionalism and proficiency. My car d More

by grullonae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron, Katelyn Spinner, Tyler Bowyer
Jun 05, 2023 -

BMW of Southpoint responded

Grullonae, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!

May 30, 2023

I brought my car into the dealership late in the day without an appointment. Even though all the appointments were filled for the day Patricia and Alex managed to squeeze me in because my car was not s More

by canjello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service and Patricia the service manager
Jun 01, 2023 -

BMW of Southpoint responded

Canjello, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

May 27, 2023

Great customer service, Malcolm my service advisor answered all my questions. When you're a single woman navigating the car repair world sometimes you're made to feel like a "dumb woman" when you ask More

by Bebe Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm
May 30, 2023 -

BMW of Southpoint responded

Bebe Ellis, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2023

Great friendly service. Easy to work with and the whole team made me feel important and valued as a customer. More

by Justin H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Winstone, Tyler Bowyer
May 30, 2023 -

BMW of Southpoint responded

Justin H, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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