BMW of Southpoint

I had a wonderful experience with Thomas Scozzafava he was my personal Client Advisor at BMW Southpoint in Durham NC. Thomas showed the upmost respect and consideration for all my thousands of questions was my personal Client Advisor at BMW Southpoint in Durham NC. Thomas showed the upmost respect and consideration for all my thousands of questions regarding the I4 35 edrive that I ordered in Feburary and took delivery on 04/24/23. Thomas was very knowledgeable of the vehicle and was very patient in showing me all the features. He even washed and shine my tires on a recent visit. This was my first BMW and my second EV so I trusted Thomas expertise of the vehicle. Thank you Thomas Scozzafava for all that you have done in makeing my first BMW purchase hasle free. God bless you and may you continue to prosper! Thomas deserves a 10 star rating! More

Good amenities while waiting and courteous and responsive staff members. I purchased my beamer here and came back for a service. Kenneth helped me with my service appointment. staff members. I purchased my beamer here and came back for a service. Kenneth helped me with my service appointment. More

Great service as always. I used to service my old 328i at BMW Southpoint, then I had another car for some time, and now I got a new BMW and it wasn’t even a question for me w I used to service my old 328i at BMW Southpoint, then I had another car for some time, and now I got a new BMW and it wasn’t even a question for me where to take my car to for the service, only to BMW Southpoint! Kenneth Butron was great, very knowledgeable and professional advisor! Helped me a lot with some specifics regarding to my car, thanks a lot Ken! More

Horrible service on every level. It is difficult for me to comprehend how one car part costs $300 (an oxygen sensor). Then, to install the part it cost almost $500 in labor. BMW c It is difficult for me to comprehend how one car part costs $300 (an oxygen sensor). Then, to install the part it cost almost $500 in labor. BMW cars are one of the most costly cars to maintain. $500 for labor is legal theft. After my car was serviced they said that they would bring the car out front, but they forgot about me. After waiting outside for 20 minutes I went back inside to ask where my car was. He apologized and said he forgot. More

They checked my car for the brake and service engine lights and conducted a state inspection and did a great job at providing all the resources I needed to fix the issues. lights and conducted a state inspection and did a great job at providing all the resources I needed to fix the issues. More

Excellent dealership. Courteous personnel and the cleanest facilities. Worth going out of my way for any service need. Courteous personnel and the cleanest facilities. Worth going out of my way for any service need. More

Excellent service by Jessica really appreciated your support on addressing all of my concerns thank you! support on addressing all of my concerns thank you! More

Service was seamless and I never once felt as if I didnt know what was going on or that I was being jerked around. know what was going on or that I was being jerked around. More

BMW Southpoint is my one and only BMW dealer in North Carolina. I’ve been using them for years for sales and for service. They are honest, caring, expert, quality centric, and extremely customer focused. Carolina. I’ve been using them for years for sales and for service. They are honest, caring, expert, quality centric, and extremely customer focused. Josh is a great service rep. Very careful and helpful. Jeff, as the service foreman, keeps the service teams running. Pat, as the service manager, keeps service humming like a top. And Ed in sales is still helpful even though the sales are over. And of course it all floats down from the top. Curtis, the GM who embodies all of these fabulous characteristics. I’m a customer for life. More

Excellent service! Collins was my service advisor & kept me informed of the status of my vehicle. I also love the walk around video that’s provided after my service. Collins was my service advisor & kept me informed of the status of my vehicle. I also love the walk around video that’s provided after my service. More