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BMW of Southpoint

Durham, NC

Overview
Reviews
4.8
1,570 Reviews
Call Dealership (919) 928-5921
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225 Kentington Dr

Durham, NC

27713

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Showing 1,570 reviews

June 10, 2026

Thank you Johnathan V for your help. Everyone was very kind and knowledgeable regarding BMW vehicles. Highly recommend. More

by 31eibbor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan V
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Jun 11, 2026 -

BMW of Southpoint responded

If you have any further questions, please don't hesitate to reach out!

June 03, 2026

Brought my 230i for a state inspection and also attended the Gen M Tour. The best! More

by Ekrem Hatip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Jones
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Jun 05, 2026 -

BMW of Southpoint responded

Ekrem Hatip, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2026

Jessica and Malcolm are always helpful. Summer has been a help in the past when I have had an issue. Plan ahead for your appointments, they are a popular dealership so their lead time for More

by HowieDoin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica and Malcolm
Print
Jun 02, 2026 -

BMW of Southpoint responded

Howiedoin, we are so happy to read such a great review about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2026

Jessica McCaffrey shall be your advisor of choice. She’s always helpful to address all you need with your BMW service needs More

by Indoproduk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
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May 26, 2026 -

BMW of Southpoint responded

Hello Indoproduk, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 21, 2026

Getting an appointment was easy and the service was fast! Kenneth was a huge help! More

by Chasefields127
Recommend Dealer
Yes
Employees Worked With
Kenneth
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May 23, 2026 -

BMW of Southpoint responded

Chasefields127, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2026

Great working to Kenneth Burton, he kept me informed during my complete BMW 330e service. More

by Mpacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Burton
Print
May 23, 2026 -

BMW of Southpoint responded

Mpacker, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. If you have any further questions, please give us a call. We're always happy to help!

May 09, 2026

Working with Frank was a great experience he was very knowledgeable and helpful. He made a stressful situation stress free. I highly recommend Frank and bmw service department at south point More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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May 10, 2026 -

BMW of Southpoint responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We’re always happy to help!

May 07, 2026

Cole did an amazing job with my service! Great communication, quick timing, and overall a wonderful experience working with him! More

by skirsh41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Grove
Print
May 08, 2026 -

BMW of Southpoint responded

Skirsh41, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2026

My wife and I are fortunate enough to have Kenneth Burton as a service advisor! He’s been exceptionally helpful. More

by justinley736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Aldershof
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May 08, 2026 -

BMW of Southpoint responded

Justinley736, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 01, 2026

My 2013 x5 had to be towed in when it overheated. Cole helped me understand what happened and made the repair process painless. Great experience with this advisor and dealership More

by Margaret32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Grove
Print
May 06, 2026 -

BMW of Southpoint responded

Margaret32, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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