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BMW of Southpoint

Durham, NC

4.9
1,507 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,507 reviews

January 09, 2024

Very efficient with maintenance services. Comfortable wait areas. Easy to schedule the appointment. Helpful staff. More

by sureshot49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Mayorga
Jan 11, 2024 -

BMW of Southpoint responded

Sureshot49, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2023

A satisfied customer! They did a great job taking care of my car. Thank you BMW team! More

by nargesmoussa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcom
Dec 19, 2023 -

BMW of Southpoint responded

Nargesmoussa, we are so pleased you enjoyed your visit to BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2023

Prompt attentive service, and service adviser was very knowledgeable. Complete maintenance schedule was reviewed accurately. Great lounge for customers! More

by glm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collins Pendleton
Dec 01, 2023 -

BMW of Southpoint responded

Glm, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 14, 2023

Amazing and wonderful services done my BMW Southpoint. Will definitely make this My home. Amanda is an amazing employee took very good care of me and my vechile More

by Tavric.chance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn Wade
Nov 16, 2023 -

BMW of Southpoint responded

Tavric.chance, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2023

We moved from another dealership after a bad experience and the folks at BMW of Southpoint could not have done a better job. They were nothing but helpful and we ended up buying two new vehicles this past More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Scozzafava
Oct 25, 2023 -

BMW of Southpoint responded

Chris, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 20, 2023

The best dealership when it comes to sales and service. I have obviously dealt more with the service side and I am extremely happy with the quality of service I have received. It is obvious that the cult More

by Mehtani.rajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Hagen, Frank Lombardi
Oct 21, 2023 -

BMW of Southpoint responded

Mehtani.rajan, we are so happy to read such a great review about BMW of Southpoint! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 20, 2023

We had a great experience during a recent purchase of a 3 series wagon from Southpoint, and can't say enough positive about the organization. From the beginning to the post-sales, it was flawless. I would ha More

by TE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Monterossa
Oct 23, 2023 -

BMW of Southpoint responded

TE, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2023

I had the opportunity to work with the service department and the service manager, Patricia Fradenburg, during a recent service visit and can't speak highly enough about the experience. The process was smoot More

by TE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg, Fred Faucette
Oct 23, 2023 -

BMW of Southpoint responded

TE, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please don't hesitate to reach out to us if there's anything more we can do!

October 19, 2023

Best customer care of any type of business I have ever patronized, across all categories of personnel. More

by FJAlbetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Jones
Oct 21, 2023 -

BMW of Southpoint responded

FJAlbetta, thank you for sharing about your visit! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 18, 2023

Friendly and helpful staff. Helped me find ways to save on services. Work was done quickly More

by Edna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Gibson from service
Oct 19, 2023 -

BMW of Southpoint responded

Edna, we are so happy to read such a great review about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!