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BMW of Southpoint

Durham, NC

Overview
Reviews
4.8
1,587 Reviews
Call Dealership (919) 928-5921
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225 Kentington Dr

Durham, NC

27713

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Showing 1,587 reviews

October 04, 2026

Kenneth Butron was very polite and professional when I had to take my vehicle in for service. More

by llewis0924
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron , JR Hunter
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Oct 05, 2026 -

BMW of Southpoint responded

Llewis0924, we really appreciate your feedback!

October 03, 2026

I’ve been working with Kenny Butron for years! He’s always attentive and courteous when bringing in my M3 for service. Thank you Kenny! More

by autolustdetailing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Butron
Print
Oct 05, 2026 -

BMW of Southpoint responded

Autolustdetailing, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day!

October 03, 2026

Jessica Mcaffrey provides an outstanding service to her clients; she is very caring and knowledgeable about her customers More

by tuan.vodinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mccaffrey
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Oct 05, 2026 -

BMW of Southpoint responded

Tuan.vodinh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint.

October 02, 2026

Great service experience for my 20K maintenance. Everything was quick and smooth, and Kenneth Burton was friendly, helpful, and kept me informed throughout. Really appreciate the great service! More

by Munir S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Burton
Print
Oct 05, 2026 -

BMW of Southpoint responded

Munir S, we really appreciate your feedback!

October 01, 2026

Kenneth Butron was outstanding He communicated well and also have me some needed instructions on opening the trunk More

by cl.kien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Button
Print
Oct 02, 2026 -

BMW of Southpoint responded

Cl.kien, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint.

October 01, 2026

Kenneth always delivers. Positive experience every time I bring my car here. Honestly, the best dealer I’ve ever worked with. I mean that seriously. More

by tomchu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Print
Oct 02, 2026 -

BMW of Southpoint responded

tomchu. We are so glad that our service department was able to give you such a positive experience, and we hope to see you again in the future.

October 01, 2026

This is a great dealership. However the people that work there are the reason it is so good. My service person Jessica makes the dealership great because of her efficient manner More

by Jcfutrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service
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Oct 02, 2026 -

BMW of Southpoint responded

Jcfutrell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint.

September 02, 2026

My experience with our salesman James Estes has been exemplary. Months after we purchased, James is still willing and able to help me when I have questions about all the features on the x7. Highly recom More

by Sjmcwelge
Recommend Dealer
Yes
Employees Worked With
James Estes
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Sep 02, 2026 -

BMW of Southpoint responded

Sjmcwelge, Thank you so much for the positive review on James, we are glad you had a great experience here at BMW of SouthPoint.

August 14, 2026

Robert Rivero/BMW advisor is very professional and knowledgeable. Listened to everything I said Explained everything in detailed. Great follow up skills. Highly recommend him. More

by ae.guardiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rivero
Print
August 12, 2026

JD was an awesome sales rep! Found us exactly what we were looking for without wasting a bunch of our time. :-) More

by cindywinzenz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD
Print
Aug 13, 2026 -

BMW of Southpoint responded

Cindywinzenz, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint.

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