BMW of Southpoint

Well all I can say is their service department and advisor Jessica are just wonderful. Extremely attentive to my needs and car always comes out with everything done and extremely clean. Looked like it advisor Jessica are just wonderful. Extremely attentive to my needs and car always comes out with everything done and extremely clean. Looked like it was new. I have both my BMW’s serviced there and couldn’t be happier with Jessica and the service I receive. Thanks so much. Dave More

I am ALL ABOUT SETTING UP appointments online. So what I know: I absolutely chose to wait bc I'm thinking a service due light Lena's an oil change. At that point of making apt they send you emails So what I know: I absolutely chose to wait bc I'm thinking a service due light Lena's an oil change. At that point of making apt they send you emails and texts every 6 hours. Guess what !! I don't read them bc I know what I set up and don't need a reminder .apparently my request for a wait apt was changed to drop off apt. So I'm all set right?? No, they send even more texts and emails with minutia I assume. When I come in fully anticipating to wait, and they changed it. I am screwed bc I'm heading out of town. If your gonna use technology figure out how to make it actually work?! More

I am absolutely blown away by our purchase experience! This is THE BEST dealership I have ever purchased from for many, many reasons! I first made contact with Brittany in internet sales but was admittedl This is THE BEST dealership I have ever purchased from for many, many reasons! I first made contact with Brittany in internet sales but was admittedly shopping around and worked a deal at another dealer, only to result in the car being sold during the process. I then called BMW of Southpoint, was referred to Curtis, the finance manager, and he was able/willing to work a deal over the phone with me, get me where I wanted to be, and did all of this with the utmost professionalism, patience, and kindness. Then, he set me up with Jonathan Monterossa, who is incredibly knowledgeable, laidback, and kind! When we arrived to the dealership, the in-store experience was fast and flawless! We went over the car and promptly traded in our car with no surprises in amount due on delivery (i.e., the trade value did not change). Tyler, another finance manager, signed us up and was non-pushy and hilarious! Another manager, Shawn, came in to meet us, and he was also welcoming and appreciative of our business! The dealership is immaculate, all of the salespeople and management operates as a team (which is rare), and I know that I am in good hands! Thank you, thank you, thank you! Bonus: the car (i4) is absolutely SICK! I am so so happy! Thank you all! More

fantastic service very helpful would recommend in highest terms jessica was absolute top shelf and gear to deal with highest terms jessica was absolute top shelf and gear to deal with More

Great service, great team, everything on time. Really happy to be a customer of BMW of Southpoint , Highly recommend. Really happy to be a customer of BMW of Southpoint , Highly recommend. More

Jessica McCaffery provided outstanding customer care, very responsive. The service team did the work quickly. very responsive. The service team did the work quickly. More

Nate Gibson is the best there is! He should be promoted to manager or much more! He should be promoted to manager or much more! More

Personnel very professional. Work is optimum. Wait time is minimal, and if not constant updated information is provided to client. Work is optimum. Wait time is minimal, and if not constant updated information is provided to client. More

BMW Southpoint is a great place to get your service done! Jessica McCaffrey made my service appointment so easy. She was even able to get my car back to me same day even though it was booked for an overnight Jessica McCaffrey made my service appointment so easy. She was even able to get my car back to me same day even though it was booked for an overnight stay! Thank you, Jessica! More

Excellent service Prompt Adviser excellent & a superb communicator would recommend dealer based on service I received communicator would recommend dealer based on service I received More