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BMW of Southpoint

Durham, NC

4.9
1,507 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,507 reviews

September 28, 2023

Kudos to Malcolm Field for his patience and time in assisting me with a car warranty issue. His help was much appreciated! More

by Bullcitygirl419
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MALCOMB FIELDS
Sep 29, 2023 -

BMW of Southpoint responded

Bullcitygirl419, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2023

Always a pleasure being here with a great team of people that really care about each other and doing right by clients. More

by Ashorebetproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Sep 27, 2023 -

BMW of Southpoint responded

AShoreBetProperties, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 21, 2023

Fred Faucette was very informative when we had questions about the used car we purchasing last month. More

by Fwfaucette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Sep 23, 2023 -

BMW of Southpoint responded

Fwfaucette, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2023

They were very helpful and very efficient fred faucette was a wonderful adviser and technician Nicholas Lee did tidy and clean work More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred faucette,Nicholas lee
Sep 23, 2023 -

BMW of Southpoint responded

Happy Customer, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

September 21, 2023

I had a great experience at BMW of Southpoint. I came to get tires. My technician, isaac, was very knowledgeable and provided a video of him explaining my tires and the tread. Great service! More

by Helena1877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Sep 23, 2023 -

BMW of Southpoint responded

Helena1877, thank you so much for your positive comments about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2023

There was an original problem with a service request but the dealer took great pains to go above & beyond correcting the situation. Not many dealers of any make or model would have pleased me more with More

by jamesmlyndon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcom Fields Jen
Sep 21, 2023 -

BMW of Southpoint responded

Jamesmlyndon, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2023

We are very happy with our new BMW X5. The sales process at Southpoint BMW was smooth, seamless, and professional. In full transparency we did experience some bumps in the road immediately More

by edk
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Sep 21, 2023 -

BMW of Southpoint responded

Edk, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact our General Manager Curtis Aldershof, at (984) 666-0022.

September 18, 2023

Very nice dealership and our sales man Jeffery Snow was wonderful to work with and had a wonderful experience buying a used Nissan kicks! More

by Smodi628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Sep 21, 2023 -

BMW of Southpoint responded

Smodi628, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day!

September 15, 2023

Excellent service. Very courteous and knowledgeable staff. Fully trustable. Kudos to Anthony, at the Service Desk, for a job well done. Keep up the great work that you More

by luis.nieto2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 17, 2023 -

BMW of Southpoint responded

Luis.nieto2, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

September 14, 2023

I give BMW Southpoint a 5 star rating. My sales advisor was Shahab Sheibani. He made the car buying process a seamless! I have purchased 2 cars with him over the past few years and he has More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Sep 17, 2023 -

BMW of Southpoint responded

Stephanie, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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