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BMW of Southpoint

Durham, NC

4.9
1,507 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,507 reviews

October 06, 2022

Incredible place, from Presales to Sales to Service. I've purchased and am services several vehicles from them over the years, and will continue to do so. Ed in sales really cares about what we needed More

by pilotcfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat, Jeff, Anthony, Curtis, Ed, Tyler Bowyer
Oct 10, 2022 -

BMW of Southpoint responded

Pilotcfi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2022

BMW Southpoint is the best dealer I’ve ever worked with. Pat, Jeff, Anthony to name a few are all top notch. All flows down from an aces GM Curtis. Service, sales all awesome. I’ve purchased and mainta More

by pilotcfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Pat, Tyler Bowyer
Oct 10, 2022 -

BMW of Southpoint responded

Pilotcfi, we are so happy to read such a great review about BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2022

The service team is the best in the area. Many thanks to the entire crew! More

by cwrice516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia, Jennifer
Oct 08, 2022 -

BMW of Southpoint responded

Cwrice516, we are so pleased you enjoyed your visit to BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

October 03, 2022

The service department does a great job from initial scheduling, actual quality of service to followup after service. Keep up the great work! More

by bjwolfpack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott was a very helpful service advisor.
Oct 07, 2022 -

BMW of Southpoint responded

Bjwolfpack, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 02, 2022

Alex helped me a lot and gave me a bunch of advice on how I should do my next visit I appreciate everything he has done for me and for the company of BMW More

by Orlando Clemons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Oct 04, 2022 -

BMW of Southpoint responded

Orlando Clemons, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2022

Nate was very helpful in coordinating the recall repair for my 328i. He was thorough and kept the lines of communication open. More

by ronaldwgroene
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 04, 2022 -

BMW of Southpoint responded

Ronaldwgroene, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

October 02, 2022

Great experience. Alex took the time to listen to our concerns to ensure getting us back safely on the road again. It is important to me to feel listened to and not di More

by Trixy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex K.
Oct 04, 2022 -

BMW of Southpoint responded

Trixy, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 01, 2022

Very courteous. Professional service and atmosphere. Clean and bright waiting area. Rest rooms are spotless More

by Druchampion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Oct 04, 2022 -

BMW of Southpoint responded

Druchampion, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2022

The service department at Southpoint BMW is excellent! They work in a timely manner & stay in constant communication! Josh Randall Goes above & beyond to make sure that we are well taken care of. The o More

by dboysandme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randall
Oct 03, 2022 -

BMW of Southpoint responded

Dboysandme, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Always bring my cars to Hendricks for service. i am always treated fairly and honestly. Josh is always very truthful and gives me honest and accurate advice. More

by josephrichardw@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh in service, Katelyn Spinner, Tyler Bowyer
Oct 03, 2022 -

BMW of Southpoint responded

Josephrichardw@gmail.com, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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