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BMW of Southpoint

Durham, NC

4.9
1,507 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,507 reviews

September 19, 2022

Malcolm in service dept was awesome. Kept me informed of all repairs. Job well done. More

by Abroom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm in service dept
Sep 20, 2022 -

BMW of Southpoint responded

Abroom, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2022

Jose was very helpful. He is patient and professional. I am happy to choose Hendrick. More

by manmanwang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Sep 20, 2022 -

BMW of Southpoint responded

Manmanwang, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2022

World-class service and waiting lounge, honest and kind service advisor (Harold Harris), and excellent and honest service technician (Nate McDonald)! Highly recommended! More

by audimar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Sep 19, 2022 -

BMW of Southpoint responded

Audimar, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

September 16, 2022

The service department (specifically Alex) kept me abreast all updates on my vehicles status while in the service bay. When picking up my vehicle (a day earlier than planned) I was greeted by Mr Fi More

by busybeemama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kuszajewski
Sep 17, 2022 -

BMW of Southpoint responded

Busybeemama, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2022

Just outstanding in every aspect/ Attentive to your needs. Keep appointments on time. Good snacks too. More

by Gerald Good
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Field
Sep 15, 2022 -

BMW of Southpoint responded

Gerald Good, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2022

I just purchased a certified used BMW X5 at BMW of Southpoint. My Client Advisor was Paula McMaster and she was outstanding to work with during my purchase experience. She was very knowledgeable of th More

by steve.parrott7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula McMaster, Curtis Griffie
Sep 14, 2022 -

BMW of Southpoint responded

Steve.parrott7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

Best dealership and even the best sales person. Smooth service and maximum satisfaction. Go to Shahab S and you will not regret!!!! Best !! More

by Jyoti Saluja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Sep 14, 2022 -

BMW of Southpoint responded

Jyoti Saluja, we are so happy to read such a great review about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 12, 2022

This is my second time getting a service from BMW Southpoint and the staff is very friendly. Harold made my experience run very smoothly. I love coming there and I strongly recommend BMW Southpoint. More

by shilpa Telagamsetti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold
Sep 14, 2022 -

BMW of Southpoint responded

Shilpa Telagamsetti, we are so pleased you enjoyed your visit to BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2022

I have always been impressed by the friendly knowledge of everyone at this dealership. They are quick, efficient, and no-nonsense. My latest visit was for some regular maintenance and a recall repair. Malcol More

by jwagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm
Sep 13, 2022 -

BMW of Southpoint responded

Jwagner, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 11, 2022

This dealer is well run and provides efficient service. The waiting area is nice and my car is delivered with a complimentary car wash. More

by fessb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Sep 13, 2022 -

BMW of Southpoint responded

Fessb, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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