BMW of Spokane

Estimated service time was 4 hours and ended up being almost 7 hours. Service should take the initiative to contact the client with delays avoiding calls by the client. Audrey was very pleasant to work almost 7 hours. Service should take the initiative to contact the client with delays avoiding calls by the client. Audrey was very pleasant to work with. More

Great customer service as usual! My car always feels brand new when I leave. I've been a customer for years. My car always feels brand new when I leave. I've been a customer for years. More

Jessica was awesome and extremely integral in making a very acceptable sale. She went above and beyond in remaining in communication and accommodating my needs during the entire out-of-town sale. I was, h very acceptable sale. She went above and beyond in remaining in communication and accommodating my needs during the entire out-of-town sale. I was, however, somewhat disappointed in the administrative process. More

Audrey Holmes, my service advisor was an attentive listener, thorough in her communications and gracious in meeting my request for a written estimate. My technician Drayvon. Gadiana did a remarkable listener, thorough in her communications and gracious in meeting my request for a written estimate. My technician Drayvon. Gadiana did a remarkable job in addressing all the issues necessary to get me back on the road, happy and excited about taking my new M Competition to the next level driving! Thank you all! Great experience! More

Everything went smoothly with our BMW purchase. Robbie was a pleasure to work with. We would purchase from this dealership again without hesitation. Robbie was a pleasure to work with. We would purchase from this dealership again without hesitation. More

Lucas was very responsive, quickly providing information I requested. knowledgeable, and excited about the BMW product. I requested. knowledgeable, and excited about the BMW product. More

I went into this dealership to test a used Mercedes and was completely sold by the Bmw when test drive is all it took. Thank you, Bmw. was completely sold by the Bmw when test drive is all it took. Thank you, Bmw. More

I'm on my 3rd BMW from them and 4th overall. I've always had a great experience. Will in Service is great. I've always had a great experience. Will in Service is great. More

Took my 2025 X5 in for a recall issue, the service department was very responsive and got my car turned around as committed. Only disappointing thing was I brought car in perfectly clean and when I department was very responsive and got my car turned around as committed. Only disappointing thing was I brought car in perfectly clean and when I picked it up it had been left outside and was very dirty requiring me to wash it again. To be ranked higher the service department should have taken care of this. More

The dealership was clean and friendly. Will my service advisor saw that I had my computer and set me up at a desk so I could get some work done while I waited. Will my service advisor saw that I had my computer and set me up at a desk so I could get some work done while I waited. More