BMW of Spokane

Excellent service and great experience. The service department at BMW of Spokane is great to work with The service department at BMW of Spokane is great to work with More

A big thank you to Kevin and the technician who helped service my Mini Cooper! service my Mini Cooper! More

The dealership has a lot of wonderful people, who are a pleasure to work with and very knowledgeable. pleasure to work with and very knowledgeable. More

This dealership has gone from “so so” to Excellent in the past couple of years. Kudos to the present owner. When I first came to this business 7yrs.ago, typically I was disappointed. In my past two visits, i past couple of years. Kudos to the present owner. When I first came to this business 7yrs.ago, typically I was disappointed. In my past two visits, it’s been a huge difference and I’ve been extremely satisfied. Well done. More

Thank you for the quick service. It would have been better if they had also done some basic checks. It would have been better if they had also done some basic checks. More

Staff, including Kevin, are great. Timely updates and communication during our service visit. Provided a ride downtown for us during service time. Having said that, BMW service cost Timely updates and communication during our service visit. Provided a ride downtown for us during service time. Having said that, BMW service costs are prohibitively expensive. Especially with the 3 year only warranty period. More

Excellent service experience. Nice comfortable lounge. Finished on time. Appointment easy to schedule. Highly recommend. Nice comfortable lounge. Finished on time. Appointment easy to schedule. Highly recommend. More

Very professional and curious. Was not pushy or ask for things to be fixed that weren’t necessary Was not pushy or ask for things to be fixed that weren’t necessary More

Spokane BMW has a great service dept but the sales dept uses automated messaging and AI responses which is very annoying. uses automated messaging and AI responses which is very annoying. More

Bought a used Volvo from BMW of Spokane this past summer. I made the mistake of buying a life-time oil changes. When I recently needed an oil change, they were booked out for 6 weeks, but I was determined I made the mistake of buying a life-time oil changes. When I recently needed an oil change, they were booked out for 6 weeks, but I was determined to get my money's worth out of the life-time offer. When I picked up the car, the reminder of an upcoming service kept popping up on the dash. When I went back, I was told "we're BMW techs and don't know other cars to reset it". A 1 min. tutorial on YouTube got it reset. (Maybe I should apply for a tech job...?) Seems you could take the life-time oil changes $'s, but can't do the whole job...:(( More