BMW of Spokane

The dealership was clean and friendly. Will my service advisor saw that I had my computer and set me up at a desk so I could get some work done while I waited. Will my service advisor saw that I had my computer and set me up at a desk so I could get some work done while I waited. More

Will does a great job in communication: keeping me updated on status as well as answering any questions. The techs at BMW are high quality! updated on status as well as answering any questions. The techs at BMW are high quality! More

They did a great job for my recall. I will bring all my recalls to them. I will bring all my recalls to them. More

The service at BMW Spokane always exceeds expectations! The staff are friendly, professional, and helpful. I am a customer for life! The staff are friendly, professional, and helpful. I am a customer for life! More

The check in process was seamless. They were able to narrow down a problem a few other shops couldn’t, which saved me a bunch of money. Would highly recommend! They were able to narrow down a problem a few other shops couldn’t, which saved me a bunch of money. Would highly recommend! More

This is the only dealership that has always never let me down, be it financing or stock and you don't need to spend hours in there waiting. down, be it financing or stock and you don't need to spend hours in there waiting. More

Lucas was extremely helpful. He went above and beyond to help me get what I wanted. I recommend the dealership and Lucas highly for your purchase! You would be very pleased with He went above and beyond to help me get what I wanted. I recommend the dealership and Lucas highly for your purchase! You would be very pleased with Lucas. More

Although it took a couple of days for the recall to be completed I was happy with Will’s efforts to secure me a loaner and get me back on the road. Thanks so much! completed I was happy with Will’s efforts to secure me a loaner and get me back on the road. Thanks so much! More

The service was courteous and the work on my car was completed even sooner than the time I had requested completed even sooner than the time I had requested More

My auto was registering a check engine light & I was able to book a very convenient & prompt appointment. Will, who took care of the process from start to finish has very good people/customer service sk able to book a very convenient & prompt appointment. Will, who took care of the process from start to finish has very good people/customer service skills. His temperament & communication skills are excellent. He explained what work would need to be done & what work may need to be done without freaking me out over cost. Status of repairs & health of vehicle reported in timely manner. Vehicle was ready when promised. All done on a Saturday, when department was operating on a skeleton crew. More