BMW of Springfield

JMK BMW provide me with great attention to their customers, both in sales and in my regular maintenance check ups. A Pleasure to deal with them. customers, both in sales and in my regular maintenance check ups. A Pleasure to deal with them. More

Magdalena was very helpful and very knowledgeable to help select the options and color. Magdalena was also very efficient in preparing the document and the order the car. The Car was customized and delivered select the options and color. Magdalena was also very efficient in preparing the document and the order the car. The Car was customized and delivered very quickly and was exact what I liked. I would definitely recommend my friends to her. More

We have purchased 3 cars from Mark and he has been great to work with. He is very friendly and very knowledgeable and detail oriented. He spent alot of time with us and made sure that we understood everyt to work with. He is very friendly and very knowledgeable and detail oriented. He spent alot of time with us and made sure that we understood everything. More

The experience from top to bottom was professional and pleasant. No nonsense negotiation with a delivery of the exact vehicle promised when promised. Steve Burak is a real honest person who you can coun pleasant. No nonsense negotiation with a delivery of the exact vehicle promised when promised. Steve Burak is a real honest person who you can count on. BMW is fortunate to have a dealership like this selling their cars. More

Mark was exceptionally helpful and friendly. He went above and beyond in answering my questions, securing the vehicle I wanted and working out a fair deal. I can't wait to pick up the car!! above and beyond in answering my questions, securing the vehicle I wanted and working out a fair deal. I can't wait to pick up the car!! More

Chris, my salesman, was friendly and knowledgeable. From the moment that we shook hands at the beginning of my visit, I felt comfortable with him, and I felt that I could trust him. I would definitely send the moment that we shook hands at the beginning of my visit, I felt comfortable with him, and I felt that I could trust him. I would definitely send my friends to see him. Richard Musto More

It has been a while since I was last asked to provide a minimum of 25 words with respect to any subject yet it is with great pleasure that I 'wax poetic' in my praise of JMK BMW and could expound at greate minimum of 25 words with respect to any subject yet it is with great pleasure that I 'wax poetic' in my praise of JMK BMW and could expound at greater length than I would presume advisable. I am a 'Newbie' BMW owner by some standards in that I am only on my third vehicle. I was not so fortunate as to have purchased my first BMW from JMK, but shortly after I had purchased elsewhere, I sought out better service and 'discovered' JMK. Then came my two subsequent purchases of new vehicles from JMK, both of which were under the guidance and educated insight of my salesperson, Mark Carvalho. I think that what appealed to me about this man is exactly what a careful buyer seeks in a salesperson. Mark Carvalho sat and talked with me, not a stack of potential numbers or sales goals, he talked with me. He aptly shared my curiosity regarding every engineering and other quality aspect of the BMWs I own or have owned. Mark also shared my enthusiasm with the amazing engineering that is poured into every BMW. The crowning incentive (if I may slay metaphors) are the Service and Body Shops at JMK BMW. Although I am reluctant to explain to an internet-public exactly why I had to become acquainted with the JMK BMW Body Shop, suffice it to say I have always been amazed at the 'factory finish' they produce on each vehicle. I can also say that if anyone has at any time been dissatisfied with Service at any BMW dealership within a huge radius of JMK BMW, that they simply head to JMK BMW and I wrote this message. G3. More

Great advice from Mark about the winter months as it affects the performance and handling of the 535i. I have highly recommended Mark to friends and family when asked about the location of purchase – JM affects the performance and handling of the 535i. I have highly recommended Mark to friends and family when asked about the location of purchase – JMK BMW. I love the car as it doesn't compare to any other vehicle I have driven thus far. More

It is with much enthusiasm that I want to share with all my overwhelming pleasure with the services provided to me by JMKBMW and, in particular, by Mark Carvalho. In the 12 years that I have been dealing w my overwhelming pleasure with the services provided to me by JMKBMW and, in particular, by Mark Carvalho. In the 12 years that I have been dealing with JMK this was my first experience with Mark Carvalho, and a fantastic experience at that. Mark's knowledge and enthusiasm for his product was extremely evident. His integrity, honesty and openness was overwhelmingly refreshing. Mark’s delivery of the new car was punctual, thorough and to my full satisfaction. I enthusiastically recommend this exceptional dealership and especially Mark Carvalho. More

I have been a customer of mark carvalo for the past four bmw's that i have purchased in the past and just recently purchased my fith bmw with mark, and the reason why I rated each question with 5's is becau bmw's that i have purchased in the past and just recently purchased my fith bmw with mark, and the reason why I rated each question with 5's is because he is very helpful and gets what needs to be done to make the customer happy. I am very pleased with the services that I recieved with mark. Thank You More