BMW of Springfield

I was referred to Mark via a fellow member of the NJ BMW CCA. I made an appointment to see him and he was prompt to meet me once I checked in with reception. He provided more information about 7 Series I wa CCA. I made an appointment to see him and he was prompt to meet me once I checked in with reception. He provided more information about 7 Series I was looking at than even I did which frankly is pretty rare. He went through the rebates that were available to me as a 7 Series owner in an honest and upfront fashion unlike some of the other dealers I have dealt with. Finally he provided some assistance with a feature on my current BMW which I did not purchase from him. I will most certainly be making my next car purchase with Mark after my experience. More

My family has purchased at least 15 vehicles from JMK over the years and we continue to go back for every purchase because of the ease of every aspect of the transaction. There is never a prolonged back over the years and we continue to go back for every purchase because of the ease of every aspect of the transaction. There is never a prolonged back and forth on pricing, nor are there countless phone calls that start the moment I leave the dealership asking me if I have made my decision yet. Service is just as great; easy and painless. More

I purchased my first new BMW, and Mark made the whole process seamless. He came highly recommend and filled every expectation. I love my new X5, it's everything I dreamed of. process seamless. He came highly recommend and filled every expectation. I love my new X5, it's everything I dreamed of. More

Micheal has been a pleasure to deal with over the past decade or more. Ralph Galleri gave a most thorough orientation to my new BMW. He was generous with his time, unrushed, calm, patient & endured my qu decade or more. Ralph Galleri gave a most thorough orientation to my new BMW. He was generous with his time, unrushed, calm, patient & endured my questions with a sense of humor. Nice experience all around. More

The whole experience at JMK BMW was wonderful! I got my X3 before the anticipated date and of course I love it!!! My saleperson was Tony Mancuso, who was very informative on the BMW brand and very easygoi X3 before the anticipated date and of course I love it!!! My saleperson was Tony Mancuso, who was very informative on the BMW brand and very easygoing and pleasant to work with. I also received guidance from Angelo Zito, General Sales Mgr. and the Finance Mgr, Cesa Sanchez put all the financing together. I am truly enjoying my new vechicle and I would highly recommend JMK BMW! More

Ordered a new BMW 535 yesterday. This is the second car I leased with Mark Carvalho. He spent 4 1/2 hours with us, helping make decisions to arrive at the right car and right options. I am 59 years old a I leased with Mark Carvalho. He spent 4 1/2 hours with us, helping make decisions to arrive at the right car and right options. I am 59 years old and have bought and leased many cars. Mark is the most knowledgeable sales person I have encountered. He is enthusiastic about his product, but not 'high pressure' in his approach. More

My sales person was Magdalena Brancaccio, she was wonderful to work with. She was very friendly and courteous. She was very attentive to any questions or requests that I had. She was extremely knowle wonderful to work with. She was very friendly and courteous. She was very attentive to any questions or requests that I had. She was extremely knowledgable of every car we asked about. Even when my fiancé asked some very technical questions she was able to provide a prompt detailed answer. She made us feel very comfortable and we trusted her expertise in helping us make our purchase. Overall our experience at JMK was wonderful mostly due to our sales person Magdalena Brancaccio. More

Mark Carvalho is very knowledgable and made the process as smooth as possible. He answered all my questions and addressed issues raised regarding making sure the used car was fully services and ready for as smooth as possible. He answered all my questions and addressed issues raised regarding making sure the used car was fully services and ready for sale. He extended himself beyond what was expected. I will refer him with full confidence. More

I have had a relationship with this Dealership for over 20 years, in the interim have bought other brand cars, equivilent value, Always come back! 20 years, in the interim have bought other brand cars, equivilent value, Always come back! More

Jacob is friendly and tries to go the extra mile for customers. When I go in for service I specifically ask for him. I highly recommend Jacob to anyone going in for service. customers. When I go in for service I specifically ask for him. I highly recommend Jacob to anyone going in for service. More