BMW of Springfield

i have been going to JMK BMW for about 7 years and had great service every time but no one had ever taken the extra step and time in helping me find the parts that i needed. It was very helpfull that i w great service every time but no one had ever taken the extra step and time in helping me find the parts that i needed. It was very helpfull that i was taken to the location where the vehicle was being serviced and was they took the time to show and explain what the problems were and the steps to be taken to fix same. i am very happy with the service i received. Thank you. More

I am using JMK BMW for service and Jacob Kolasinski as a service advisor for many years. What I get there exceed my expectation and made me happy with my BMW. I bought my first BMW at Park Avenue. I would service advisor for many years. What I get there exceed my expectation and made me happy with my BMW. I bought my first BMW at Park Avenue. I would not recomend anybody to buy car there. I serviced it at Prestige BMW. Same here, I would not recomend Prestige for service. They could not fix fuel gauge problem after few visits. Eventually I brought my car to JMK and Jacob become my service advisor. Jacob instantly recognized root cause of the problem, the car was fixed and I started to enjoy my BMW. Since with Jacob help and quality of JMK service my car was in perfect condition. I have a second BMW now and I can not be more happy with Jacob and JMK BMW. Michael Patz. More

We have been customers of JMK since 1995, both purchasing and servicing our vehicles there. Claudio is the best service advisor and we personally request him everytime a vehicle needs to be brought in (we ha and servicing our vehicles there. Claudio is the best service advisor and we personally request him everytime a vehicle needs to be brought in (we have 4). We would recommend both JMK and Claudio without hesitation! The service is by far the best. More

The JMK BMW Team have always been excellent when it comes to service and sales as well. Every employee is pleasant to dela with. I would recommend JMK without hesitation to anyone looking to purchase either to service and sales as well. Every employee is pleasant to dela with. I would recommend JMK without hesitation to anyone looking to purchase either a brand new or CPO BMW. I have yet to find another BMW dealershpi who can match JMK's Team and I've been to at least 3 other dealers in NJ. More

I've worked with Jacob Kolasinski on a number of occasions. He has been very helpful to me throughout my service appointments at JMK and I would highly recommend him for anyone needing service on t occasions. He has been very helpful to me throughout my service appointments at JMK and I would highly recommend him for anyone needing service on their BMW in New Jersey. He is very knowledgeable on all areas of BMW maintenance. More

I went to JMK for a service. Jacob was and always is very helpful. The dealership is very organized, and the place looks fantastic after all the renovations. I always enjoy my experience at JMK-BMW, and I wo helpful. The dealership is very organized, and the place looks fantastic after all the renovations. I always enjoy my experience at JMK-BMW, and I would recommend it to anyone. -Daniel Barros More

Exceptional experience! I would purchase through this Exceptional experience! I would purchase through this dealer again and again and i will recommend to friends and family, as the service is exceptio Exceptional experience! I would purchase through this dealer again and again and i will recommend to friends and family, as the service is exception and always has been. Chuck was also astute in pointing out the various financing options available and we ended up taking his recommendation. More

We had previously owned 4 BMWs. We had leased the majority of them from 1 particular dealer. Using the computer and this previous dealer, we obtained various quotes for a 2011 X5. Despite our obvious majority of them from 1 particular dealer. Using the computer and this previous dealer, we obtained various quotes for a 2011 X5. Despite our obvious legitimacy and qualifications, our previous dealer, and the dealers who provided prices over the internet, were overpriced and game players who only wasted our time. Heather O'Brien of JMK was communicative, smart, incredibly fair and honest from the start--she gave us the right price from the beginning. She knew that the price had to be right-no games at all! The transition to our new X5 was seamless and pleasant. Heather is an automobile purchaser's dream. No need to go further than Heather-no need to price shop-she is the one!! JMK is the one!!!!P.S.--as for our previous dealer-it called us to inquire what had happend-- we responded as Julia Roberts did so eloquently in Pretty Woman, "Big Mistake!" More

Great experience. Steve showed me some pre-owned in my price range. We took a test drive, he gave me the details & I left. Thought about it for a few weeks, called him up & he helped me make a decision. N price range. We took a test drive, he gave me the details & I left. Thought about it for a few weeks, called him up & he helped me make a decision. No "hard sell" which I like, very available & friendly & I'm sure I'll be back in the future. More

Purchased vehicle at end of lease. Prior to this time I had received excellent service, which was a significant factor in my decision to by the car rather than purchase a new non-BMW from another dealer. had received excellent service, which was a significant factor in my decision to by the car rather than purchase a new non-BMW from another dealer. The assistance I received with respect to the purchase of my vehicle was excellent. I was advised of various options and the costs associated therewith. The purchase procedure was made painless (with the exception of the financial obligations, for which I cannot hold the salesperson/dealer responsible). More