BMW of Springfield

The whole experience was very pleasant and fun. Mark did a great job of advising me of all my options with regard to leasing and purchase. His product knowledge is excellant and his follow-up was perfect. T a great job of advising me of all my options with regard to leasing and purchase. His product knowledge is excellant and his follow-up was perfect. This is the second car I've purchased at JMK and it was as good the second time as the first. More

I recently was referred to JMK BMW by a friend and had a pleasant buying experience. My salesperson Mark Carvalho was very helpful taking his time to walk me through multiple vehicle options and upon delive pleasant buying experience. My salesperson Mark Carvalho was very helpful taking his time to walk me through multiple vehicle options and upon delivery teaching me how to use all the gadgets and gizmos associated with my vehicle. I will be referring friends and family to JMK BMW. More

I had a quick and easy experience at JMK with Chuck Patire. I was attended to quickly and my needs were addressed promptly. Rather than wait for someone to drive out a car that was parked on another lo Patire. I was attended to quickly and my needs were addressed promptly. Rather than wait for someone to drive out a car that was parked on another lot, Chuck just drove me out there to see it myself so I wouldn't waste any time. When I came to pick the car up, he sat with me in the car for about a half hour showing me how the NAV system worked and he even hooked up my satellite radio. Even though a BMW is more pricey, you're definitely getting what you paid for as I was treated with class and respect the whole time. More

Excellent sales team. Art is very professional and courteous, he helped me to find car I was looking for while it was in transit on the ship and secured exchange with dealership in New Hampshire. Grea courteous, he helped me to find car I was looking for while it was in transit on the ship and secured exchange with dealership in New Hampshire. Great experience from the start to finish. At JMK BMW, you get what you want, when you want it. It is a very professional dealership making it a very comfortable experience. Outstanding! More

I worked with Chuck Patire since 2004. He handled both I worked with Chuck Patire since 2004. He handled both my leases and the second lease turned into a purchase. The service of the dealership was exce I worked with Chuck Patire since 2004. He handled both my leases and the second lease turned into a purchase. The service of the dealership was excellent and they are very responsive to the requests from the customers. The entire purchase process went smoothly. The follow-up after a service is courteous and Chuck goes the extra mile to make his customers feel special. I will continue to visit JMK BMW and even my husband is thinking of switching to BMW More

JMK BMW has always provided a no-nonsense, courteous and professional BMW buying experience. We have leased several cars from them from our salesperson, Mark Carvalho. I would highly recommend Mark, as he i professional BMW buying experience. We have leased several cars from them from our salesperson, Mark Carvalho. I would highly recommend Mark, as he is an extremely knowledgeable, courteous and professional salesperson. He knows his stuff and is passionate about the brand. He has always stepped up for us when we needed anything and he never has pressured us throughout the buying experience. He is very friendly and very straightforward to deal with and that is a strong quality when one is shopping for a car. More

Great experience from the moment I walked through the door. All the employees were very attentive. The salesman was courteous and friendly, very knowledgeable and thorough. Even the 'paperwork' proces door. All the employees were very attentive. The salesman was courteous and friendly, very knowledgeable and thorough. Even the 'paperwork' process was handled expediently. I would definitely consider purchasing my next vehicle there and would absolutely recommend this dealership. More

Great recent experience with JMK. I have owned BMWs from JMK off and on over the past 20 years and this experience was the best. Manny Antunes knows his stuff. Very knowledgeable about all aspects of the BM JMK off and on over the past 20 years and this experience was the best. Manny Antunes knows his stuff. Very knowledgeable about all aspects of the BMW experience. The delivery of my new 2011 528i was flawless. I highly recommend JMK and specifically recommend Manny Antunes. Alan Babbitt More

I want to thank Manny Antunes for making my experience at JMK memorable! I visited the showroom on a busy holiday weekend, and even though there were many more seasoned buyers there Manny took time to intro JMK memorable! I visited the showroom on a busy holiday weekend, and even though there were many more seasoned buyers there Manny took time to introduce me to BMW and answer all of my questions. On my second visit and test drive we looked at our choices - both from inventory and models arriving from the manufacturer, finding me the absolute best 3 series with the amenities I wanted. He is knowledgeable about the product and throughout my experience I never felt pressured for the sale. Manny replied to my many emails within minutes, even on his days off! He kept me updated on when the car was scheduled to port and released from customs. The day the car arrived at the dealership the JMK crew had it detailed and looking amazing within a couple of hours. Manny stayed past closing time to make sure I was up to speed on all the features. He took great care of me throughout the process and continues to check in to make sure all is ok. I'd like to thank Mohamed Farag as well on the financial side! He provided excellent service, explaining insurance coverage and making sure I was satisfied. I'll definitely be back! Fred M., Brooklyn, N More

Mark Carvalho at BMW made my purchase of a 335xi as painless as possible, from test drive through delivery of the vehicle. After my previous lease expired, he waited patiently, without pressuring me, w painless as possible, from test drive through delivery of the vehicle. After my previous lease expired, he waited patiently, without pressuring me, while I decided whether to stick with BMW or switch to another car maker. He helped me choose options without being pushy and later explained the the workings of the many new features in my BMW. He's a friendly, genuine professional who I'd be happy to do business with again. More