BMW of Sterling

Angel Yanes was a true angel when I was in search of a car last May 18! The moment he was introduced to us, my wife and myself knew that we were in for a great experience. I come from the hospitality in car last May 18! The moment he was introduced to us, my wife and myself knew that we were in for a great experience. I come from the hospitality industry and Angel's level of service was topnotch! If all customer-facing associates are like him, customers or guests will be assured that they are in good hands. Never pushy but very passionate at what he does. I never dreamed of owning a BMW and was just so fortunate to be served by Angel, nor did I expect that decision of getting one would be a breeze. The following day when we were scheduled to pick up our unit, Angel was first to reach out asking the time when we will be there and there he was, excited for us to own a dream car. Thank you Angel...beyond grateful for making this happen! More

Pretty sure I was scammed by service. Told I needed a wheel alignment. The report showed .02 difference before and after. Also charged a waste/materials fee not on the quote when no liqui Told I needed a wheel alignment. The report showed .02 difference before and after. Also charged a waste/materials fee not on the quote when no liquids etc were changed. Now to figure out which dealership to use for the future. I hate feeling cheated. $90 labor fee to clip in a plastic part. More

Great, attentive service. We had Angela Collins attend to our requests to look and test drive both certified used and new cars. She was very helpful and knew her BMWs. We ende We had Angela Collins attend to our requests to look and test drive both certified used and new cars. She was very helpful and knew her BMWs. We ended up deciding on a new X3 and the whole team was transparent through the process. I am personally not a fan of the car buying process but it was a breeze at Sterling. More

Ralf is very knowledgeable and helpful. Showed me multiple models and trims. It helped me to select the one fit to my need. Thanks, Ralf. Showed me multiple models and trims. It helped me to select the one fit to my need. Thanks, Ralf. More

Excellent service. Matt Tillman was wonderful. He’s knowledgeable, patient and catered to what we wanted. Matt Tillman was wonderful. He’s knowledgeable, patient and catered to what we wanted. More

Buying my new car with Allen was an amazing experience from start to finish. From the moment I walked in, Allen made me feel welcomed and at ease. He listened carefully to what I was looking for, answered from start to finish. From the moment I walked in, Allen made me feel welcomed and at ease. He listened carefully to what I was looking for, answered all my questions with patience, and helped me find the perfect vehicle that fit both my needs and budget. There was no pressure — just genuine support and enthusiasm. The whole process was smooth, transparent, and even fun. I couldn’t be happier with my purchase, and I’m grateful to Allen for making it such a memorable and positive experience! More

Berk was very professional and very helpful with all the information requested from him. He helped along the way from the build of the car till he handed the keys to us. He made the buying car experience information requested from him. He helped along the way from the build of the car till he handed the keys to us. He made the buying car experience very easy. More

Ralf and the team were great! Easy buying experience. I thought I received a fair purchase price. Painless. Easy buying experience. I thought I received a fair purchase price. Painless. More