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BMW of Sterling

Sterling, VA

Overview
Reviews
Vehicles
4.7
1,097 Reviews
Call Dealership (571) 459-7837
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21710 Auto World Cir

Sterling, VA

20166

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Showing 1,097 reviews

May 25, 2026

Great service, very pleasant and good communication. Very little wait time. Good experience and very thorough. More

by cdbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
Report | Print
May 25, 2026

Latasha Huffmana is friendly and professional, and had my car’s oil changed, emissions test and state inspection completed as scheduled. More

by Debra.j.hollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha Huffman
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May 21, 2026

I have only used the service department, but the service is excellent. Sarina Khachi Is exceptionally helpful. More

by KenAyer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sarina Khachi - 5 stars
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May 22, 2026 -

BMW of Sterling responded

Hi Ken, thank you for sharing your thoughtful review of Sarina's helpful service! We look forward to seeing you again at BMW of Sterling! Safe travels!

May 19, 2026

BMW of Sterling gets better each time I bring my car here. Devon is a superstar. More

by hredd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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May 20, 2026 -

BMW of Sterling responded

Thank you for your kind words. Hearing that your experience improves each time means a lot to our team, and Devon will be thrilled to know he made such a positive impact. We’re grateful for your continued confidence in us and look forward to your next visit!

May 18, 2026

Great dealership with excellent service. Assad specifically is an excellent tech and always delivers the best customer service. More

by trevorschulzexx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ASSAD AHMED 5 star service , Carlos Martell
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May 19, 2026 -

BMW of Sterling responded

Thanks for the shout-out to Assad! We truly appreciate your feedback and look forward to working with you again at BMW of Sterling. Safe travels!

May 16, 2026

the dealership is good, but I'm saddened that BMW has lost its way and departed it's roots as a drivers car, now clunking out huge SUVs and woke electric junk More

by bhughes_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Mahdi
Report | Print
May 18, 2026 -

BMW of Sterling responded

Thank you for sharing your feedback about our dealership. We’re proud to offer a wide selection of vehicles, including some great-driving cars. We hope to see you back at BMW of Sterling in the future!

May 14, 2026

BMW of Sterling provides stellar service and my service provider Rudy is responsive and amazing!!! More

by Shantayaulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Report | Print
May 15, 2026 -

BMW of Sterling responded

Shantayaulton, thank you for the amazing feedback about your experience with BMW of Sterling! We are thrilled to hear Rudy continues to provide such responsive and stellar service during your visits. Your kind words truly mean a lot to our team. We appreciate your support and look forward to seeing you again in the future!

May 13, 2026

Fast efficient service. Easy to schedule and great friendly staff. No problems or complaints. Thanks More

by johnny Drama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Call Center, Moses Mahdi
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May 14, 2026 -

BMW of Sterling responded

Thank you for your great feedback, Johnny! We're thrilled to hear about your recent service experience at BMW of Sterling. We look forward to welcoming you back in the future!

May 13, 2026

Professional, knowledgeable staff greet you at arrival and invest time to understand what you brought your BMW in for service. You receive a video report from the service technician of the results of the More

by eBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martell, Sean Spicher
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May 13, 2026 -

BMW of Sterling responded

We’re glad our team made you feel valued and informed throughout your service visit at BMW of Sterling. We look forward to assisting you again in the future!

May 12, 2026

LaTasha Huffman, my customer service representative, is honest, trustworthy, professional, and knowledgeable. Her actions inspire trust. She does her very best to explain the needed services and explains More

by Barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaTasha Huffman
Report | Print
May 12, 2026 -

BMW of Sterling responded

Hi Barrett, we are so happy to hear that LaTasha has taken such great care of you and your vehicle here at BMW of Sterling. Thank you for your business and your fantastic review!

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