Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Sterling

Sterling, VA

Overview
Reviews
Vehicles
4.7
1,116 Reviews
Call Dealership (571) 459-7837
View Awards

21710 Auto World Cir

Sterling, VA

20166

Directions

By Type

Showing 1,116 reviews

June 02, 2026

Friendly, competent, efficient staff. Wish it was a little closer to me. Appreciate the loaner More

by rbfrisbees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Portillo
Report | Print
Jun 03, 2026 -

BMW of Sterling responded

Hello, Thank you for your 5-stars! We're pleased to hear the team provided friendly, competent, and efficient service at BMW of Sterling. We hope to serve you again in the near future!

June 01, 2026

Service advisor Devon was great. Very responsive. Asked for a new battery in fob. Would have been nice I'd they put it in rather than just throwing it in cup holder. Did nor apprecia More

by fgraul2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Hess
Report | Print
Jun 01, 2026 -

BMW of Sterling responded

Thank you for sharing your feedback. While we're glad Devon provided responsive service, we apologize for the oversight with the key fob battery and any residual oil left. We'll address this with our team, but please feel free to reach out if you'd like to discuss this further. Thank you. Jessica Eller - Service Manager - jessica.eller@bmwofsterling.com

June 01, 2026

Service advisor Devon was great. Very responsive. Asked for a new battery in fob. Would have been nice I'd they put it in rather than just throwing it in cup holder. Did nor apprecia More

by fgraul2
Recommend Dealer
Yes
Employees Worked With
Devon Hess
Report | Print
Jun 01, 2026 -

BMW of Sterling responded

Thank you for sharing your feedback. While we're glad Devon provided responsive service, we apologize for the oversight with the key fob battery and any residual oil left. We'll address this with our team, but please feel free to reach out if you'd like to discuss this further. Thank you. Jessica Eller - Service Manager - jessica.eller@bmwofsterling.com

May 30, 2026

Great experience. Assad has been service advisor across three vehicles for many years. Makes the experience easy and smooth. 10/10 More

by Xzoomzoom5m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assad Ahmed
Report | Print
Jun 01, 2026 -

BMW of Sterling responded

Thank you for the kind words! We’ll be sure to share this feedback with Assad and the rest of our team. See you next time at BMW of Sterling.

May 30, 2026

Service after sale has Been excellent. Very friendly service staff. I would recommend this dealership to anyone wanting a BMW. More

by karl_higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Report | Print
Jun 01, 2026 -

BMW of Sterling responded

Hi Karl, we are proud to hear you are so satisfied with our service! Thank you for choosing BMW of Sterling and we truly appreciate your recommendation.

May 30, 2026

My wife got into a jam with a tire on our X5 out on the road. She pushed the SOS button and was in the dealership before she knew it. The tire was in stock and was fixed quickly. More

by cap57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martell, Sean Spicher
Report | Print
Jun 01, 2026 -

BMW of Sterling responded

We're delighted to hear our team got your wife back on the road quickly and safely! Thank you for choosing BMW of Sterling and for sharing your experience. Safe travels ahead!

May 29, 2026

Thank you Tasha for always an outstanding service! My visit to the dealership is easy and stress free. More

by irinapf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATASHA HUFFMAN
Report | Print
Jun 01, 2026 -

BMW of Sterling responded

Thank you for sharing your kind words about Tasha! We look forward to seeing you again at BMW of Sterling!

May 29, 2026

Great place to shop for a BMW vehicle. Great service and salesman. Many options to consider More

by alana0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martell
Report | Print
Jun 02, 2026 -

BMW of Sterling responded

Thank you for sharing your experience with us. We’re glad to hear you enjoyed our BMW selection and received great service from our team. We appreciate you choosing us and look forward to helping you again.

May 28, 2026

They are easy to work with. I bought my last BMW from them and I expect to buy my next one. Their service department is top notch. More

by Mash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Report | Print
May 29, 2026 -

BMW of Sterling responded

Hi Mash, thank you for the review of our sales and service teams! Your support means a lot to us, and we look forward to seeing you next time at BMW of Sterling! Safe travels!

May 27, 2026

Great experience with fair pricing and a fix it the first time approach. Thank you. More

by ademartine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Report | Print
May 28, 2026 -

BMW of Sterling responded

We’re grateful for your review. Delivering fair pricing and getting the job done right the first time is always our goal. Thank you for trusting our team at BMW of Sterling!

1
2
3
...
112