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BMW of Sterling

Sterling, VA

Overview
Reviews
Vehicles
4.7
1,144 Reviews
Call Dealership (571) 459-7837
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21710 Auto World Cir

Sterling, VA

20166

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Showing 1,144 reviews

July 09, 2026

Mauricio took care of my service with top notch communication and assistance with the maintenance of my car. Highly recommend! More

by Tiff1581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Cueva Jr
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Jul 10, 2026 -

BMW of Sterling responded

Hi Tiff, we're glad to hear Mauricio provided top-notch service and communication at BMW of Sterling. We truly appreciate your recommendation! Safe travels!

July 09, 2026

We loved the service. Frank was the gentleman who took our car. Very efficient and time saving We took a coffee and within that time work was done. Thanks More

by Mrs Nair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Portillo, Assad Ahmed
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Jul 09, 2026 -

BMW of Sterling responded

Mrs. Nair, thank you for sharing your experience with Frank and the team! We appreciate your business and hope to see you again at BMW of Sterling.

July 09, 2026

Great service with Erik B. Highly recommended, very knowledgeable, worked with me, and cared about my vehicle needs. More

by melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik B.
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Jul 09, 2026 -

BMW of Sterling responded

Melissa, thank you for sharing your great review of Erik! We are thrilled to hear you recommend him and look forward to sharing your feedback with him at BMW of Sterling. Take care!

July 08, 2026

A professional staff keeping me informed throughout the service. The detailed vehicle inspection assures me that the vehicle is safe and ready for the road. More

by d.j.frederickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rattana Dokonomkang
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Jul 08, 2026 -

BMW of Sterling responded

We’re happy to know you felt informed and trust our team with your vehicle's care. Thank you for choosing BMW of Sterling!

July 07, 2026

Assad was excellent, I can’t think of a better service representative, He resolved a very serious problem with my hybrid system and had my car running like new. More

by Mfitzl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assad Ahmed
Report | Print
Jul 08, 2026 -

BMW of Sterling responded

Thank you for the great feedback! We’re glad to hear Assad took such good care of you and got everything back on track. At BMW of Sterling, our service team works hard to handle even the toughest issues with expertise and attention to detail, so it’s awesome to know your hybrid is running like new again. Safe travels!

July 05, 2026

Very considerate and professional service staff who go the extra mile for you. Say, "hi" to Devon or Julie when you stop in! More

by Garland.Mobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton, Devon Hess
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Jul 06, 2026 -

BMW of Sterling responded

Garland, thank you for your kind words about Devon and Julie! We're thankful for your business at BMW of Sterling Service Center and look forward to your next visit.

July 05, 2026

Overall I would say I appreciate their service and care to detail. Sometimes the wait exceeds expectations, but otherwise all good. More

by romesick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Portillo
Report | Print
Jul 06, 2026 -

BMW of Sterling responded

We are proud to receive your feedback on the BMW of Sterling team. We apologize for any delay and will share this with the team to address it. See you next time!

July 05, 2026

Latasha, was wonderful in communicating everything with me on my service needed. She responded very quickly to each of my questions! Thank you, Latasha! More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha Huffman
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Jul 06, 2026 -

BMW of Sterling responded

Hi Wendy, thank you for sharing your five-star review of Latasha and our team! We appreciate your business and hope to see you again at BMW of Sterling. Safe travels!

July 01, 2026

They provided the level of service that is expected from a luxury brand. The service Manager, Mauricio Cueva Jr, was exceptionally good. More

by dpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Cueva Jr
Report | Print
Jul 01, 2026 -

BMW of Sterling responded

Thank you for your feedback on Mauricio and the team! We appreciate your business, and we hope to see you again at BMW of Sterling!

June 30, 2026

Great service as usual. Jeff Shade and the service techs helped get me in and out quickly. More

by bradhopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Shade
Report | Print
Jul 01, 2026 -

BMW of Sterling responded

Hi Brad, thank you for the great feedback! We’re thrilled to hear Jeff Shade and the team took great care of you and made your visit quick and seamless. We appreciate you choosing us every time!

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