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BMW of Sterling

Sterling, VA

3.8
830 Reviews

21710 Auto World Cir

Sterling, VA

20166

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Showing 830 reviews

September 23, 2020

Moses, I wanted to say 'thank you' to you and your technician for excellent service at BMW of Sterling with the professional attitude to make your customer happy. Your service and friendly attitude ar More

by lvankim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses Mahdi
September 22, 2020

Moses Mahdi was the most generous and kind advisor possible. I would like to thank Sterling BMW for their white glove touch and most wonderful people, Moses atop the list. I cannot thank them enough. More

by Kim Rishi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses Mahdi
September 21, 2020

Beaver always takes good care of me and my vehicle. He listens to understand. He finds solutions. He accommodates my communication needs. I seek him out if I come by without an appointment. More

by ronaldlvaughan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beaver Ho
September 21, 2020

I can’t put in enough words, how amazing Elijah is. He called me every step of the way. Number 1 service advisor!! I couldn’t ask for a better customer service. I told all my friends and family just to go More

by Asif Jabin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah Beavers
September 18, 2020

We were very happy with the professional, knowledgeable, friendly staff at BMW of Sterling. This was our second car purchase with Jose Zapata and my wife and I would highly recommend him to anyone who is i More

by Leo
Recommend Dealer
Yes
Employees Worked With
Jose Zapata
September 13, 2020

We were fortunate to meet and work with Kamal B., he was very engaging and personable, and the Finance Team was extremely professional! He made our 19th BMW purchase on 30 August of a 2021 X6M50i super easy More

by NKH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal Benhoummad, David Campos
September 08, 2020

Do not do business with this dealer. One, I have had maintenance there at least a dozen times and I have never once gotten a loaner till this last time. Everytime I asked, they said none were available. More

by Unsatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Spicher
September 01, 2020

BMW of Sterling provided excellent service for my vehicle. The staff kept me informed of the whole service process and was knowledge and accommodating throughout my visit. I highly recommend this dea More

by j.marinos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beaver Ho
August 31, 2020

Biever gave me outstanding customer service. Very professional and knowledgable. I appreciated all the help and service he provided for me. I 100% recommend him. Thank you, Biever. More

by Syamak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BIEVER
August 31, 2020

Beaver is the best. He and his technician went above and beyond to find out the rattling I was hearing and fix it. I wouldn't want to bring my car to anywhere else. More

by multrebla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Zapata, Jeffrey Penn
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