BMW of Stratham

Absolutely fabulous! Superior salesmanship! They all worked as a team and knew the minute I walked in the door, why I was there. I never had to wait to speak with my sales Superior salesmanship! They all worked as a team and knew the minute I walked in the door, why I was there. I never had to wait to speak with my salesman exclusively.They all wanted to help, no matter the reason, when they could have been helping someone who came in to purchase a vehicle. More

SALES DEPARTMENT BAIT AND SWITCH!!!!! DO NOT BUY A CAR HERE. THESE PEOPLE WILL WASTE YOUR TIME AND THEN TELL YOU THE CAR DOESN'T EXIST BUT HERE'S ANOTHER ONE YOU MIGHT LIKE!!!!! It all started 3 weeks ago whe THESE PEOPLE WILL WASTE YOUR TIME AND THEN TELL YOU THE CAR DOESN'T EXIST BUT HERE'S ANOTHER ONE YOU MIGHT LIKE!!!!! It all started 3 weeks ago when I reached out about a new BMW 230i. I was in contact with Steven Hazard who is one of the sales people there (seemed like a nice guy via E-mail but once we got on the phone he was disrespectful and all about getting your money). I had reached out via E-mail about getting a copy of the window sticker along with a price estimate. Steve didn't think I was serious about the car via E-mail and asked that I call him which I did. We talked for a few minutes and I could tell right off the bat that this guy is a high pressure salesman. Asking all the regular questions they ask in order to SCREW YOU (how much do you want to spend, how much are you putting down, are you going to finance? How long? Etc. Etc.) I didn't answer all of his questions and he got somewhat irritated but I chocked it up to him perhaps having a bad day. In the coming days I had mentioned working with other dealers and Steve was FORCEFUL in asking that I send him the prices I've been quoted by other dealers (like that's any of his business). Every time I asked about the window sticker he deflected and asked for a quote from one of the "other dealers" I was working with. Nothing else mattered to him at this point except to get his hands on other dealerships quotes which I don't fully understand. That went on for about a week before he casually mentioned that the vehicle was in fact NOT NEW but was a LOANER CAR AND HAD OVER 5,000 MILES ON IT. But yet, THEY ARE SELLING IT AS A NEW CAR WITH NOT ONE PIECE OF THAT INFORMATION MENTIONED IN THE ONLINE AD OR AFTER THE FIRST WEEK OF SPEAKING (which among other things is primarily a dishonest practice). I then asked Steve to send me the Carfax which I never ended up getting. I let a week or so go by and then reached out again about getting a quote. I reached out on a Saturday, he said he'd get me a quote on Sunday, never heard from him and then Monday he sent me an E-mail saying the car was not for sale but he had a brand new convertible he'd sell that was ($10,000 MORE THEN THE CAR WE WERE ORIGINALLY TALKING ABOUT)... BAIT AND SWITCH!!! What made me ultimately write this review was the fact that I asked him to call me and he explained in a non-apologetic way that the vehicle was added online by mistake and isn't for sale but at the end of the phone call when I said good bye I could hear him laughing on the other end (I was so done with the situation I didn't even bother asking him why the car was still listed on their website if it's supposedly not for sale... WOULD BE GREAT TO UNDERSTAND WHAT IS SO FUNNY ABOUT WASTING A CUSTOMERS TIME FOR OVER 2 WEEKS REGARDING A CAR THAT DOESN'T EXIST!!!! STAY FAR FAR AWAY FROM THIS DEALERSHIP IF YOU DON'T WANT A MIGRAINE!! More

Completely satisfied I was searching for a Ford F-150. This dealership had a late model and I traveled from Portland. I was greeted by salesman Jerold Hoche. I test drove I was searching for a Ford F-150. This dealership had a late model and I traveled from Portland. I was greeted by salesman Jerold Hoche. I test drove the truck - it had all original documents and I was more than pleased. I financed through the dealership and got an excellent rate and I drove away 4 hours later. I had a minor problem a few weeks later, and the dealership made good and repaired the issue to my complete satisfaction. I would recommend this dealership. I don't have the name of the Finance Manager, he was very professional and helped us. More

Amazing Service Very good service and price from Stratham BMW in this region. Steve and Rob definitely went out of their way to find me my car. Very good service and price from Stratham BMW in this region. Steve and Rob definitely went out of their way to find me my car. More

Regular Maintenance and Battery Replacement BMW of Stratham knows how to treat their customers when it comes to service, parts and sales! The moment you make a call to schedule a service appoin BMW of Stratham knows how to treat their customers when it comes to service, parts and sales! The moment you make a call to schedule a service appoint you are met with professionalism and knowledge. The Setvice Intake staff greets you by name and co rubies to build trust with each transaction. More

New BMW Good deal based on local and generic incentives plus some lease-focused incentives to move to a new car. Exceptional interest rate as well. Sales guy Good deal based on local and generic incentives plus some lease-focused incentives to move to a new car. Exceptional interest rate as well. Sales guy was a good man and finance guy worked with me as well. Got some extended warranty stuff that may not have absolutely necessary but intend this to be my last car so basically insurance. Kudos to Mike Rock More

JOM 550 They go above and beyond to make sure your problem is fixed correctly. Teddy and Jason are both excellent service technicians who want you to have an They go above and beyond to make sure your problem is fixed correctly. Teddy and Jason are both excellent service technicians who want you to have an outstanding client experience. More

Excellent The best people .no pressure I drove all the way from mass.just to see if I liked something and by the time I met Mike and Steve I bought two cars... The best people .no pressure I drove all the way from mass.just to see if I liked something and by the time I met Mike and Steve I bought two cars... More

Great to deal with Scot, our salesman was a pleasure to work with. He was very knowledgeable regarding vehicles and programs. Will highly recommended Scot and the Strat Scot, our salesman was a pleasure to work with. He was very knowledgeable regarding vehicles and programs. Will highly recommended Scot and the Stratham team to others in the market rather then dealing with other competitors in Southern NH. More

Scheduled maintenance I used the valet service that BMW of Stratham offers. Believe it or not but they drive a loaner car down to my house in Ipswich, MA and pick up my BMW I used the valet service that BMW of Stratham offers. Believe it or not but they drive a loaner car down to my house in Ipswich, MA and pick up my BMW 428. The driver is very nice and after two minutes of paperwork; he was on his way back to Stratham. I got my interior detailed at the same time which cost $199. They did a great job. More