BMW of Stratham

I have either owned or leased 4 BMW's in the last four years and have used the service center at BMW Stratham exclusively. I have had experiences with 5 different service advisors at this dealership four years and have used the service center at BMW Stratham exclusively. I have had experiences with 5 different service advisors at this dealership over that time and have found Adam Silvani to be the most responsive, communicative, and honest about problems and services needed. More

I had a 2009 328x series and was ready to make a change to a 5 series. I'd purchased the 328 from Kurt Baitz at BMW Stratham and had also helped my son purchase his first pre-owned 2009 335x series over 2 to a 5 series. I'd purchased the 328 from Kurt Baitz at BMW Stratham and had also helped my son purchase his first pre-owned 2009 335x series over 2 years ago, also through Kurt Baitz. When I had over 100,000 miles on the 328 I was ready for a change to a 5 series and a shift to a lease. My comfort level with Kurt and his overall sense of interest in me, my satisfaction, fairness, etc. led me back to Kurt to work through my next BMW. I leased a 2013 535x series M-Sport in January 2013 and have been completely satisified with the car and the experience with Kurt and the dealership. When my son was ready to trade up to a newer BMW we of course returned to Kurt. He's a true professional interested in what the customer wants and helps to make that happen and does not try to push what the dealership has in inventory if it is not what meets the customers needs. Brand loyalty is one thing but I must say that the dealer representative is the linchpin to that loyalty. Kurt has proven himself to us now in four separate purchases/leases we've made. More

Although I live in MA and this dealership is a bit of a drive, it was absolutely worth the trip. Alex was by far the most knowledgeable salesperson I've met at any BMW dealership in MA or RI, and I visite drive, it was absolutely worth the trip. Alex was by far the most knowledgeable salesperson I've met at any BMW dealership in MA or RI, and I visited over half a dozen during my vehicle search. It was nice to talk to someone who actually knew more about the car than I did. I also appreciated the directness in terms of pricing and was quite happy to avoid the typical "let me check with my manager" game that so many dealerships play. I know this expression is overused, but I really felt like the dealership valued by business; and I suspect being a bit further away, makes them try harder. I heartily recommend Alex and the dealership to anyone in the market for a BMW who's tired of dealerships who've forgotten what customer service is. More

All of the selection process was done on line and by phone. Jon guided me through the process. He did most of the work. When we finally thought we had the right car and price, I picked up the car. Hav phone. Jon guided me through the process. He did most of the work. When we finally thought we had the right car and price, I picked up the car. Having owned and driven BMWs for many years, I didn't need a test drive. I was looking for a certain model and features, at a competitive price, and Jon delivered (without the traditional car buying angst). I'm very pleased with my car and will continue to recommend Jon. More

Everyone at Stratham, NH BMW was helpful and courteous and "comfortably" assisted me in my purchase of a new 528 XI. Of particular note was the friendly and (although new to his role) knowledgeable sales and "comfortably" assisted me in my purchase of a new 528 XI. Of particular note was the friendly and (although new to his role) knowledgeable salesperson (Ajay Goyal) who was not pushy but consistently available to help me with my purchase...Joe Gulla More

A friend recommended both the Stratham dealership and Jon Parker. I found Jon to be a pleasure to deal with and direct and honest in answering my questions. The price we negotiated for a 2013 BMW 328XI was Parker. I found Jon to be a pleasure to deal with and direct and honest in answering my questions. The price we negotiated for a 2013 BMW 328XI was very fair and actually better than what I had been expecting from research done on the TrueCar website. Jon and his manager, Steve Baker, were very helpful in arranging financing for a 3-year lease. Jon also spent a considerable amount of time post purchase showing me all aspects of the car and how they work. He has since been very prompt in following up on questions that have come up since I picked up the car. I am thoroughly enjoying my new BMW. I highly recommend the Stratham dealership and Jon Parker as a sales rep. More

I was referred to Mr. Baitz by a friend, and I cannot say enough good things about my purchasing experience. He was honest, direct, and made me feel as though he was working to get me the best deal. His aft enough good things about my purchasing experience. He was honest, direct, and made me feel as though he was working to get me the best deal. His after-sale follow through was first rate, and he is truly an example of how a sales person should perform. After purchase, I took my 335d to an independent repair shop and challenged them to find anything needing repair. They failed, because Ira had performed all required work and even topped off all fluids, including the DEF. I would not hesitate to purchase from Kurt and Ira BMW again. More

My husband and I have purchased 11 new vehicles from this dealer in the past 19 years, and I have worked with Scot Murby on each one. I find Scot to be extremely helpful, responsive, knowledgeable, and frie dealer in the past 19 years, and I have worked with Scot Murby on each one. I find Scot to be extremely helpful, responsive, knowledgeable, and friendly. He is an outstanding sales advisor and an asset to this dealership. In every instance, he is true to his word, and if something needs correcting, he makes it right. I would not hesitate to recommend Scot to friends and family, and have done so on several occasions. I have also had very positive experiences with the service department at this dealer. They are prompt and communicative, and very easy to do business with. More

Every aspect of my sales and service relationship has been outstanding, and it all starts with the sales rep. Scot did all the right things to secure my first new BMW order from the dealership in 2008, a been outstanding, and it all starts with the sales rep. Scot did all the right things to secure my first new BMW order from the dealership in 2008, and I have been back three more times since then for more new BMWs. He is always timely with returning my calls, Always processed my requested build configurations accurately and made the sometimes complex process of leasing much easier to navigate. When my first new 335 had some issues not under the dealership's control, he coordinated the involvement of dealership management and BMW regional staff to make me a satisfied customer. I thank Scot Murby for making the purchase and lease experience the most efficient and easiest I have dealt with. Highly recommended. More

Purchasing a car at BMW of Stratham was a welcome experience. All of the staff were so friendly. My sales rep was Jon Parker. I walked into the dealership requesting a particular salesperson, who experience. All of the staff were so friendly. My sales rep was Jon Parker. I walked into the dealership requesting a particular salesperson, who was not available. Jon stepped in and took care of me fantastically. It was a smooth experience from start to finish and I will definitely steer my future business Jon's way! More