BMW of Tallahassee

Outstanding Customer Service!! Ian Wyre is my service adviser. His attention to detail and patience are qualities I admire! His excellent customer service skills are truly appreciat Ian Wyre is my service adviser. His attention to detail and patience are qualities I admire! His excellent customer service skills are truly appreciated. Thanks!! More

Customer service Excellent and professional customer service provided by Ian Wyre at all times. Always curious and professional. Honest with the customer's best inte Excellent and professional customer service provided by Ian Wyre at all times. Always curious and professional. Honest with the customer's best interest in mind. More

Great Service This is my second BMW and I was please with the service offered by Joe Gruen. The work was completed on time and my vehicle was returned clean. This is my second BMW and I was please with the service offered by Joe Gruen. The work was completed on time and my vehicle was returned clean. More

Everything you would want in a vehicle sales professional. This was my first time meeting and dealing with Jeremy and he was totally professional and answered all my questions and concerns. The result was the This was my first time meeting and dealing with Jeremy and he was totally professional and answered all my questions and concerns. The result was the purchase of a new, special order, 2020 BMW X5 M-Sport, via a factory delivery. If you are looking for an honest vehicle sales professional, contact Capital BMW and ask for Jeremy Christoph. More

Quick, Easy, No hassle Sale My recent purchase from Capital BMW was by far the most pleasurable car purchase I have ever made. I went to the dealership to look at a car that I ha My recent purchase from Capital BMW was by far the most pleasurable car purchase I have ever made. I went to the dealership to look at a car that I had every intention of purchasing at a different dealership out of town. Much to my surprise, Trey Purvis, made the deal so effortless that I couldn’t imagine making the purchase any where else! From the moment I set foot on the lot to the completion of the sale, it was first class service. Thank you Trey for making me a hometown buyer again! Also, after purchase the delivery was a bit rushed by my own doing and Jeremy Christoph was fantastic at giving me the cliff note version of what my car can do! He was fantastic and I felt confident driving it off the lot. Thanks to both of you! More

Great service - Lee Woodruff Lee Woodruff has the service experience down pat. It was quick, enjoyable and I picked up my clean and fixed car without any hassle. Dropping off was Lee Woodruff has the service experience down pat. It was quick, enjoyable and I picked up my clean and fixed car without any hassle. Dropping off was easy, and I was given a loaner; picking up was easy. I came unannounced and the paperwork was ready to go and my car was as well. Thank you! More

Lee Woodruff is a wonderful Service Rep I have use Lee as my service adviser for several years. He has gone out of his way to make the process easy and painless. I have come to trust him. I I have use Lee as my service adviser for several years. He has gone out of his way to make the process easy and painless. I have come to trust him. I will continue to use Capital BMW as long as Lee is a part of their team. Thanks Capital BMW for hiring such quality employees. More

Road Damage Recovery My 750 got hit by a retread about 20 miles from Tallahassee on Wednesday night. The next morning I took it to Capital and met Lee Woodruff. I had to My 750 got hit by a retread about 20 miles from Tallahassee on Wednesday night. The next morning I took it to Capital and met Lee Woodruff. I had to be in Alabama later that day and he said he would rush to get it looked at and check for damages. The car had to have new radiator, so Lee arranged a rental, ordered the part, had it put on and I was able to pick it up on my way back home. He let me know when it was ready and even took pic of the damage for my insurance claim. GREAT service to say the least. More

Excellent customer service. I have been a customer of BMW in Tallahassee Fla. for about 2 years and Ian Wyre has been and to present is my service advisor. This young man sets th I have been a customer of BMW in Tallahassee Fla. for about 2 years and Ian Wyre has been and to present is my service advisor. This young man sets the bar. He greets you with a smile and do all he can to make your visit as short and comfortable as possible. He go that extra mile to solve your issues and leave you with no doubt this is the kind of customer service you can’t get enough of. I want even think about going anywhere else. Thanks Ian Wyre you rock. More

Lee is the best! Friendly, attentive service. Lee listened to my concerns, knew what needed to be done and made it happen. Lee took care of my car like it was his own. Friendly, attentive service. Lee listened to my concerns, knew what needed to be done and made it happen. Lee took care of my car like it was his own. More