BMW of Tenafly

Rickie Shamen our been our BMW Tenafly salesperson for many years. Rickie is terrific to work with and makes the purchasing/leasing process a pleasure. many years. Rickie is terrific to work with and makes the purchasing/leasing process a pleasure. More

Salesman Marlend Kaceli was an absolute pleasure to work with and made sure I got into the car of my dreams with no hassle whatsoever. He got me the best deal possible and made sure I was informed throughou with and made sure I got into the car of my dreams with no hassle whatsoever. He got me the best deal possible and made sure I was informed throughout the entire buying process. His expertise in the BMW world and helpfulness with clients precedes him. Charles provided great information about maintenance plans and ensured the paperwork during the buying process was fully explained to me and filed properly. Thank you Marlend and Charles for your help! More

Great customer attention especially by Ramon and Marlend. They both were very helpful and work with me to find a vehicle that suits me They both were very helpful and work with me to find a vehicle that suits me More

Great dealership, great staff, extremely helpful and friendly people I would recommend this dealer to anyone looking for a bmw friendly people I would recommend this dealer to anyone looking for a bmw More

I had the extreme pleasure of being helped by Stefransky with the purchase of my 2022 X3. He is extremely knowledgeable and made amazing recommendations. I was very indecisive and torn between two vehicles, with the purchase of my 2022 X3. He is extremely knowledgeable and made amazing recommendations. I was very indecisive and torn between two vehicles, his patience level is unmatched. A huge thanks to him for ensuring that everything was seamless. This is my second vehicle from BMW of Tenafly, and I have no regrets. Although I live in another part of New Jersey, traveling the distance to Tenafly is more than worth it for the stellar service Stefransky provided. More

This is my second lease with BMW of Tenafly. And once again, a very professional team and a great experience. Special thanks to MARLEND Kaceli, my sales client advisor, who was OUTSTANDING. He is very pr again, a very professional team and a great experience. Special thanks to MARLEND Kaceli, my sales client advisor, who was OUTSTANDING. He is very professional and extremely friendly. He was always helpful, responsive and patient throughout the process, which was highly appreciated especially at these challenging times. I cannot thank him enough and would highly recommend him with no reservations. I hope to deal with him again with my future lease. I would also like to thank the service team who took good care of me during my first lease especially John Collins and look forward to continue working with him More

Everyone is very kind & they provide wonderful service. I have leased with this dealership 3 times already. have leased with this dealership 3 times already. More

BMW of Tenafly is a great dealership! Stefransky Lemoine made the process so easy and was extremely helpful in answering any questions I had. He was professional and responsive throughout the process which made the process so easy and was extremely helpful in answering any questions I had. He was professional and responsive throughout the process which I appreciated. Thanks to you & your team! More

Went to Tenafly BMW to have a headlight bulb replaced that burned out. They wanted over $350.00 to change the $27.00 bulb. They said they had to take the front bumper off to get to the bulb. I told them that burned out. They wanted over $350.00 to change the $27.00 bulb. They said they had to take the front bumper off to get to the bulb. I told them, which they knew that there’s a access panel in the wheel well to get to the bulb. The adviser said that the only way they change the bulbs to takeoff the bumper and it’s $350 plus the cost of the bulb. I went down the block to the gas station they did it for $50. With out taking off the bumper! I can’t believe they get away with overcharging their customers. I will never, never go there for service or to purchase again! More

This is our 3rd lease term with this dealership, where we are always getting an outstanding experience. Marlend is truly professional, knowledgeable and friendly Sales client advisor. He was totally transpar are always getting an outstanding experience. Marlend is truly professional, knowledgeable and friendly Sales client advisor. He was totally transparent and instrumental in getting us through all stages of new acquisition in organized fashion. During such challenging time his individual attention to customer requirements deserve only best ratings. We are highly recommending to consider Marlend's skills & expertise for new potential clients. Hope to rely on your assistance again in 3 years time. More