BMW of Tigard

No shuttle service The customer service was very friendly and helpful. However every time we try to get shuttle service home, they would always say their drivers are ou The customer service was very friendly and helpful. However every time we try to get shuttle service home, they would always say their drivers are out sick or on vacation. They want you to drive their loaner car. The service agent was very friendly and helpful. More

Superior Service I have owned three different BMWs, and all of them have been serviced and maintained by Kuni. In the past I have owned other vehicles in the luxury s I have owned three different BMWs, and all of them have been serviced and maintained by Kuni. In the past I have owned other vehicles in the luxury segment, but this is clearly the best maintenance facility that I have ever encountered. If a maintenance curveball happens they are accommodating and swift to resolve any issues. Yesterday my service advisor was David Stout. I have worked with other service advisors at Kuni over the years, all of them very good, but in my opinion David remains the gold standard. More

Service David Fernando always treated me good. He has an excellent service. This is my second x5 and he always handle My cats with care. No complain at all David Fernando always treated me good. He has an excellent service. This is my second x5 and he always handle My cats with care. No complain at all More

Repair mining Did a good job on the recall work but the blatant repair mining was obnoxious. Said I needed to replace a couple of things to the tune of $850 but did Did a good job on the recall work but the blatant repair mining was obnoxious. Said I needed to replace a couple of things to the tune of $850 but did not give any details to how worn they were or expected life. One of the things was so basic it should be cover under the warranty. With all the recalls and “needed” repairs it makes me wonder if I want own another BMW. Davion the service guy was good. More

Service appointment. Took my car in for a tire replacement and an HVAC odor issue. Service advisor Chris LaPorte explained the Hvac issue in detail and provided stellar Took my car in for a tire replacement and an HVAC odor issue. Service advisor Chris LaPorte explained the Hvac issue in detail and provided stellar customer service. I am not used to this kind of professionalism from an auto dealer. Needless to say, I was extremely impressed. More

Best service department around Kuni BMW provides the best service around. Always very courteous, on time, efficient, and great to work with. They listened to my needs and worked dil Kuni BMW provides the best service around. Always very courteous, on time, efficient, and great to work with. They listened to my needs and worked diligently to meet them within my limited time restraints. More

Everything we wanted and more Visited the dealership for a vehicle we saw on AutoTrader just to find out that it had not arrived yet. (HINT: If the ad doesn't have pictures, it is Visited the dealership for a vehicle we saw on AutoTrader just to find out that it had not arrived yet. (HINT: If the ad doesn't have pictures, it is not on the lot yet. Understandable) However, we knew the vehicle that we wanted and communicated it to our salesman Andre. With our vehicle that we wanted there are limited allocations and they happened to have one more available that they were going to build to the dealers specifications. Andre helped us to have their order changed to our specs. He was extremely helpful in allowing us to custom order our first BMW. We were quoted about 5 to 12 weeks for delivery but the vehicle came in around 4 weeks. The entire process was smooth and absolutely no misleading information was given to us. Finance was great and not pushy. Also Adam Kline was an extreme help with figuring the new features of the vehicle. We have a complete understanding now of our new, awesome purchase. Thank you Kuni Team! More

everyone was super nice. no pressure they actually brought me my new car to work. signed papers in three minutes. very kind folks. i was impressed. easiest car buying experience i’ve they actually brought me my new car to work. signed papers in three minutes. very kind folks. i was impressed. easiest car buying experience i’ve had. i worked with Marcus and Jake More

Recall work and misfires Priscilla Allard, my service advisor, was so amazing. She took her time and was very helpful, knowledgeable, and extremely kind. She made me feel comf Priscilla Allard, my service advisor, was so amazing. She took her time and was very helpful, knowledgeable, and extremely kind. She made me feel comfortable. More

Good Service Thanks to Kory Ufkin & the technician who worked on my car. All my questions were answered and staff were friendly and courteous. Thank you all for t Thanks to Kory Ufkin & the technician who worked on my car. All my questions were answered and staff were friendly and courteous. Thank you all for the good work. More