Found the car I wanted online and was promptly contacted by the dealership to set up test drive. I ended up purchasing a different BMW from the dealership, and the entire process was fantastic. I worked with Patrick Murphy throughout the process and he was professional and very helpful. He even picked me up from my house and brought me to the dealership to finalize the purchase. Would definitely recommend Kuni BMW.
"We had an excellent experience at Kuni BMW!"
Steve Cho helped us with our purchase of a beautiful 2017 X-5. WE LOVE IT!!! Steve was GREAT to work with!👍👍👍 Beni in Finance was GREAT and Kyle McKenna showed us how everything works. HE WAS AWESOME! Thank you all for taking care of us! It was fun to buy a car from you!😀
Other Employees Tagged:
, Kyle McKenna
"Hospitable and service oriented team"
Dealed over email with Doug as I was leasing a previous loaner from out of state. Quick responder and mostly pleasant experience. Leasing numbers were a little fuzzy at first due to the team providing incorrect MSRP values, loaner mileage penalty, etc. Could do a better job explaining how WA taxes affects leasing. While the car also did have a different set of wheels on them vs. in person, they were nice enough to reduce the sale price. Overall a couple hiccups in the earlier process, but great people and service at the end of the day.
"Another BMW purchase"
I've purchased 5 BMW's from Mr. Cho at Kuni. We have a great business relationship, He's helpful, professional and not pushy on selling me cars...a pleasure to deal with.
"New car purchase"
Fair, upfront courteous service all around. Mike and Scott worked as a team to get us the car we wanted. Beni moved us through the paperwork quickly and efficiently. Willie the tech genius spent all the time I needed to really become familiar with my car!
I recently had the pleasure of working with Rich Heller in purchasing a 2017 BMW X1. He was friendly, knowledgeable and efficient. On a side note, the engine of the BMW that I drove into the dealership to use as a trade-in didn't start when it was time to assess its value. I live in Eugene and Kuni provided me with a loaner to drive back home while they assessed my car problems for the trade-in. This was above and beyond for customer service. I would recommend Rich and Kuni BMW to anyone wishing professional help purchasing a new or used vehicle.
"Great experience "
Everyone was incredibly friendly and personable. They provided multiple options and worked with me to find the perfect car for me. Overall a great experience.
"best sales experience I have ever had"
- matt R
I had stop buying BMW due to poor service at the other dealership in Portland. I am starting to have to do a little longer travel and decided I needed to go back to BMW, had considered flying to California and purchasing but would still have to have serviced here. So I decided to apply for financing online and purchase something at Kuni. I arrived and had to test drive, with that included I was at the dealership an hour and 30 minutes. the staff was very pleasant and efficient. I will buy from them again if this is the treatment I get, I haven't been in for servicing but am hoping this continue through to that department, I have had 2, 7 series, Z4 and a 3 series. so happy I get to go back to BMW. Only complaint is having to go to Beaverton.
Other Employees Tagged:
, Jeff. not sure of last name, he walked me through features of car
"Great Purchasing Experience"
Camron and Beni were a great help in purchasing 2 cars; we've had a great overall experience and feel confident in Kuni as our purchase and service point. A pleasure to work with!
"Kuni BMW, only place to buy a BMW."
- Raven Schreiner
I cannot say enough about the Sales and Customer Service at Kuni BMW. Mike Baggs and his Assistant Scott went absolutely above and beyond with us this past Saturday. Both were very clear, concise communicators and could not have been more fun to get to know. Kuni gave us a VERY fair price for our trade in and made that portion of the process seamless. I told Scott the requirements for my new car and within 15 minutes I was sitting in the car we bought. Met and exceeded every requirement we had and Ben in finance took very good care of us. This is our second BMW and would definitely recommend starting at Kuni BMW if you are in the market for the ultimate driving machine. Thank You Mike, Scott and Ben!