Jakob Lund
Jakob Lund at BMW of Tigard
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Jakob Lund

Client Advisor

BMW of Tigard

10035 SW Cascade Ave
Tigard, OR 97223

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39 Reviews
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39 Reviews

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39 Reviews of Jakob Lund

January 04, 2023

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Employee Rating

Salesman Jakob was wonderful. Not pushy and really looked out for us. Store is clean and smart looking. More

by JANET ANDERSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Kline, Mien Le , Scott Rutman

Jan 06, 2023

BMW of Tigard responded

Hi Janet, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2022

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Employee Rating

Not a great customer service at all for a luxury places; the salesperson seemed bothered and irritated with my questions. More

by Jaclyn
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Beni Jinar

Sep 02, 2022

BMW of Tigard responded

Hello Jaclyn, Congrats again on joining the BMW family with your recent purchase of a 2019 X1! As I shared in our extensive conversation yesterday, we sincerely appreciate your business and I am so sorry for any areas where your salesperson or our team fell short of your expectations. Please know that we have constructively reviewed your feedback with your Client Advisor. As I said on the phone directly to you, you absolutely belong at Kuni BMW and many of our clients trade in Toyotas and similar vehicles. We take special pride in witnessing the thrill of a first-time BMW owner getting familiar with their new (or pre-owned) vehicle! I am sure you will recall that we provided brand new floor mats at the time of your purchase on August 25 as well as having one of our Product Geniuses review the features and controls. In our conversation yesterday, I offered a second visit with a Product Genius after you’ve had a bit of time with your vehicle as well as taking care of a scratch that wasn’t discussed at time of purchase. I hope these efforts have gone some distance toward turning your experience around. Warm regards, Willie Higgins

April 07, 2022

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Employee Rating

The staff at Kuni BMW make the car buying experience a true pleasure. My wife and I have been working with Jakob Lund for several years to purchase our cars and he never disappoints. He is extremely knowl More

by Gwenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevyn Ashley

December 01, 2020

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Employee Rating

My 230i has been serviced at Kuni since new. Always a pleasure to bring it in. Staff are professional in every respect. Always greeted, treated with courtesy and respect. Work completed on time. Most More

by garyrobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dalal Abou-Jamous , Audra Nash

Sep 15, 2021

BMW of Tigard responded

Hi Gary, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Sep 15, 2021

garyrobert responded

You're welcome. BTW I've sold my 230i and purchased a X3 Plug-in Hybrid. I'm hoping the folks at Kuni will keep it running for many years to come.

November 17, 2020

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Employee Rating

Jakob Lund made my car buying experience the best! I have never purchased a vehicle online or out of state. He made the process very easy. He was very responsive, knowledgeable, courteous and attentive to my More

by parrish04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trevyn Ashley

Nov 19, 2020

BMW of Tigard responded

Hello, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. Thanks for the recommendation, and have an amazing day!

February 02, 2020

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Employee Rating

Best car purchase experience EVER Found the perfect M4 for our son on the internet. Contacted dealership and was referred to Jakob Lund due to his experience with selling cars via the More

by nik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 24, 2019

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Employee Rating

Sales department was very well informed, pleasant and easy to work with. They answered all of my questions in a professional manner and made the purchase experience very easy. We were buying from out of More

by strask0415
Recommend Dealer
Yes

Other Employees Tagged: Beni Jinar , Melissa Larson

October 05, 2019

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Employee Rating

Another great experience I appreciate the ease of the experience at Kuni. Jakob was a pleasure to work with, very straight forward and delivered over and above. My second BM More

by NickManny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 25, 2019

Dealership Rating
Employee Rating

Great service and fast too! Adam & his team made my process of trading in a slightly difficult car for a fabulous new one really easy, pleasant and fast. Jacob knew what I was l More

by Suze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Murray

January 01, 2019

Dealership Rating
Employee Rating

Quick, fast, and wonderful to deal with I had an approval within 30 minutes. They were quick and very personable. I will go back next time. I have shopped at other dealerships, and non compa More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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