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BMW of Tulsa

Tulsa, OK

Overview
Reviews
Vehicles
4.6
453 Reviews
Call Dealership (918) 663-4444
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9702 S Memorial Dr

Tulsa, OK

74133

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Showing 453 reviews

August 06, 2025

Evan has the patience of Job. . Upon delivery found a couple of minor things wrong and Evan is handling from the sales floor. More

by Cb
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Evan
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Aug 07, 2025 -

BMW of Tulsa responded

Hi, we're happy you found Evan to be so supportive during your experience here at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2025

Great service! Clayton got to it quick and started diagnosing the issues. He called me as soon as he had answers. More

by stephanie.uphold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
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Aug 06, 2025 -

BMW of Tulsa responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2025

Chris was great to work with. Maybe the easiest car buying experience I’ve had. He went over and above to get the deal done More

by jeff.cazzell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Aug 03, 2025 -

BMW of Tulsa responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2025

The recall item was handled efficiently and quickly. It was my first visit to this dealership since I moved here. I was impressed with the service. More

by gdlebens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
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Aug 01, 2025 -

BMW of Tulsa responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2025

This Tulsa BMW dealership is the best. Miguel in the parts and service department is always on top of his game. He answers my questions promptly and is always professional, showing off his More

by b.clee031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel R.
Report | Print
Aug 01, 2025 -

BMW of Tulsa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tulsa! If you have any further questions, please don't hesitate to reach out!

July 30, 2025

Virtually no communication during the week it was being serviced. Multiple scratches on vehicle during service. More

by 66rcollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names
Report | Print
Aug 04, 2025 -

BMW of Tulsa responded

We apologize for any lack of communication and any damage that may have occurred during your service. We are committed to providing exceptional service and will address these issues with our team. Thank you for bringing it to our attention and please reach out to me directly to learn more about your experience. Chad Milow General Manager cmilow@Group1Auto.com

Aug 04, 2025 -

66rcollard responded

I appreciate you contacting me and hope we can come to an agreement on a resolution. I came to the dealership last Thursday (7-31) to see the service manager. The gentleman that assisted me stated the service manager ran off (not sure what that statement meant) but he would take pictures and get those pics to the appropriate 'people'. Do not remember his name but he was professional and curtious. It is now 8-4 and have not heard anymore on what the next steps will be. Robert Collard

July 29, 2025

Bought a new car here and had a very pleasant experience. They were great to work with. More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 30, 2025 -

BMW of Tulsa responded

Austin, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

July 28, 2025

Brice took care of me and gave great customer service. Clayton is the man with the plan. More

by Eainwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Report | Print
Jul 29, 2025 -

BMW of Tulsa responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2025

Marco showed me several models until we found the right one then we selected the right one based on options. 10/10! More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Jul 27, 2025 -

BMW of Tulsa responded

Hi, we're happy you found Marco to be so supportive during your experience here at BMW of Tulsa. We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2025

The service department leaves a lot to be desired. They accept more cars and they can handle and the communication is less than stellar. They appear to have some internal conflict in their service sta More

by popewayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel and the service manager.
Report | Print
Jul 30, 2025 -

BMW of Tulsa responded

Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your recent service visit. Your comments regarding communication and delays are concerning, and we understand how frustrating it must have been to wait 10 days for your vehicle without clear updates. We appreciate you recognizing the quality of the workmanship, and we've shared your comments with both Miguel and our service management team. Please know that we are actively addressing the issues you've highlighted, including internal communication and scheduling, to prevent this from happening in the future. We value your business and would appreciate the opportunity to restore your trust. If you're open to it, please reach out to me directly at cmilow@group1auto.com so we can discuss your experience in more detail and make things right. Chad Milow General Manager

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