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BMW of Tulsa

Tulsa, OK

Overview
Reviews
Vehicles
4.6
544 Reviews
Call Dealership (918) 663-4444
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9702 S Memorial Dr

Tulsa, OK

74133

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Showing 544 reviews

February 15, 2026

Frustratingly slow communications with the dealership on a tire repair. Would repeatedly have to wait an hour or longer for a single reply in our text chat even when I would immediately respond to what they More

by Ocowboy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brice
Report | Print
February 11, 2026

Miguel took great care of me. The service was excellent and they got me in and out quickly. More

by meadtamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Feb 14, 2026 -

BMW of Tulsa responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2026

Always professional consultants and fixed right the first time. Easy scheduling and prompt repair times. More

by tjunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
Report | Print
Jan 26, 2026 -

BMW of Tulsa responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2026

Service was very timely and efficient. The service representative was very pleasant and listened to my concerns . More

by bjidismukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vera
Report | Print
Jan 21, 2026 -

BMW of Tulsa responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2026

They are slow and expensive. (I know bmws are the most expensive cars to service which is why I won’t buy one again.). The dealership used to do a quick cleanup in the vehicle More

by Kat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember but customer service was helpful
Report | Print
Jan 22, 2026 -

BMW of Tulsa responded

Hello Kat, Thank you for taking the time to share your feedback. I’m sorry to hear that your recent visit did not meet your expectations, particularly regarding turnaround time, pricing, and the complimentary services you previously experienced. You are absolutely right that vehicle care and attention to detail matter—especially when investing in premium service. While service pricing is determined by BMW standards, your comments about value, efficiency, and the absence of a courtesy wash or interior clean are important and will be shared with our leadership team for review. Consistency in the ownership experience is something we continually work to improve. I do appreciate you acknowledging that our team was helpful during your visit, and I regret that the overall experience did not reflect the level of service we aim to provide. If you are open to it, I would welcome the opportunity to discuss your experience further and see how we can do better moving forward. Please feel free to contact me directly at dmartin1@group1auto.com Thank you again for your honest feedback.     Chad Milow General Manager

January 15, 2026

Great music playlist! ! I thought I was listening to my own playlist. Definitely entertaining while waiting on my car. More

by Carliemichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Report | Print
Jan 15, 2026 -

BMW of Tulsa responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 15, 2026

Very kind, resourceful and flexible! Had to change my appointment a couple of different times and try ey accommodated me each time. More

by Kimedinger67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Report | Print
Jan 15, 2026 -

BMW of Tulsa responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2026

Salesman Marco was very professional and knowledgeable about the X5 that we were looking for. The BMW Tulsa website however was not very helpful and had some incorrect data. More

by gschulzee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco Martinez Nunez
Report | Print
Jan 16, 2026 -

BMW of Tulsa responded

Thank you for your feedback on our salesman, Marco. We apologize for any inconvenience with the website and will work to improve it. We are glad you had a positive experience with our knowledgeable staff!

January 10, 2026

Miguel was absolutely wonderful! Great service and such a professional pleasant young man. I was impressed. More

by cloteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Jan 11, 2026 -

BMW of Tulsa responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2026

Prompt and courteous customer service with loaner cars and convenient waiting area. Overall a great place to buy or take your car for repairs. More

by Keith1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel and Brice
Report | Print
Jan 12, 2026 -

BMW of Tulsa responded

Hello, we really appreciate your positive review! Thank you, and have a fantastic day!

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