BMW of Tulsa

Very disappointed in the work they did, the lack of service is far as returning calls and being on time and having a car done when they say it’s gonna be done, what was a two day job ended up on being service is far as returning calls and being on time and having a car done when they say it’s gonna be done, what was a two day job ended up on being two weeks, the car left there not fixed on all the things I asked him to fix. I would write them a D if they were in school and that would be a very liberal grade, their service representative never returned calls. I had to stop in several times just get updates, the way they run the Service Department needs to be revamped. Does it seem to be too efficient, and when I pay for something to get fixed, I expected to be fixed, especially at the prices that they charge, I will be bringing anything back in, I wish I could, and I wish I would because I need a dealership here in the town that can help service this automobile for my granddaughter, but this particular dealership is not the one. I’m certain people have gone in there and had terrific work., It just was not a good experience for me and sometimes that just happens in conclusion the dealership does not need to call me back,. Try to move things over soften things up. I’ll just go get it fixed somewhere else because I shouldn’t have to bring it back to them to begin with More

Bailee Durant is always professional, personable, and efficient. My two chauffeurs, Nondo and Grant, were also very professional and pleasant. The waiting area is comfortable. It is very easy to efficient. My two chauffeurs, Nondo and Grant, were also very professional and pleasant. The waiting area is comfortable. It is very easy to complete work in such a warm environment. The service providers seem to be knowledgeable and skilled. More

Miguel as always, was fantastic. Always have had great service and would recommend for anyone. Always have had great service and would recommend for anyone. More

Great service, and even gave me a discount I wasn’t expecting! Thank you Tulsa BMW! expecting! Thank you Tulsa BMW! More

Providing helpful service seems to be a top priority at BMW of Tulsa. My service advisor Clayton handled the diagnostics and service of my vehicle with excellent care and concern. BMW of Tulsa. My service advisor Clayton handled the diagnostics and service of my vehicle with excellent care and concern. More

Easy to schedule appointment. Advisor was ready for me when I got there. Work was performed on a timely basis and was ready when promised. I received updates by text as work was a Advisor was ready for me when I got there. Work was performed on a timely basis and was ready when promised. I received updates by text as work was accomplished. Liked receiving the video of status check on items not requiring service at this time. More

Unorganized, unprepared, terrible customer service. Called the general manager and left a voicemail. No reply Called the general manager and left a voicemail. No reply More

We had a great experience. Our salesperson was only interested in getting us into the vehicle that "felt right" for us. We really appreciated all of the effort. We also were pu Our salesperson was only interested in getting us into the vehicle that "felt right" for us. We really appreciated all of the effort. We also were purchasing our vehicle late evening and they stayed well after hours to make sure that we were all taken care of. We are very happy with the customer service that was provided. More