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BMW of Tulsa

Tulsa, OK

Overview
Reviews
Vehicles
4.7
246 Reviews
Call Dealership (918) 663-4444
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9702 S Memorial Dr

Tulsa, OK

74133

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Showing 246 reviews

April 11, 2024

I appreciate the friendly service I received from the phone agent who booked my appointment. She had smile in her voice. More

by donniecaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Apr 12, 2024 -

BMW of Tulsa responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 10, 2024

Brice arranged for the oil change on my BWM. He also informed me of additional work required to repair additional items. I declined to authorize the additional corrective repairs. More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 12, 2024 -

BMW of Tulsa responded

It's fantastic to hear that you had a great experience and that Brice provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 06, 2024

Great service at a great dealership. Very courteous and not pushy. Gave me a ride home & back in a beautiful new 740i. More

by Ltrjim
Recommend Dealer
Yes
Employees Worked With
Bailee Durant
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Apr 10, 2024 -

BMW of Tulsa responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 02, 2024

Jack in service was exceptional and keeping me informed at every step from start to finish! More

by tellison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Davies
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Apr 04, 2024 -

BMW of Tulsa responded

It's fantastic to hear that you had a great experience and that Jack provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 30, 2024

Dealer was able to service my car in the time they promised and were able to provide me with a loaner. The service department was very kind and professional. More

by Cdub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
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Apr 04, 2024 -

BMW of Tulsa responded

That's great to hear about your positive experience with our service department! We're glad that we were able to service your car within the promised time and provide you with a loaner for your convenience. Thank you for your kind words about our service department's professionalism and kindness. We're here to ensure your continued satisfaction with our services.

Helpful
March 30, 2024

This dealership has very hard working employees. The sales team is very friendly and low pressure. The service department works extremely hard to provide positive customer service and quality work. More

by jackmeldavies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Goetz, James Gordon, Tayler Hawkins
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Apr 04, 2024 -

BMW of Tulsa responded

That's great to hear! We have a dedicated team committed to providing excellent customer service and ensuring a positive experience for everyone. Safe travels!

Helpful
March 26, 2024

Bailee with service is great to work with. Appreciate him! Really helps when a loaner car is available. That’s a major key. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee
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Apr 03, 2024 -

BMW of Tulsa responded

Thank you for your feedback! We're glad to hear that Bailee from our service department provided you with great assistance. We understand the importance of a loaner car and strive to make your experience as convenient as possible.

Helpful
March 22, 2024

Marco, sales, was GREAT! Shawn, mngr, was fine and helpful to the bottom line; finance guy was marginal(i spent over $70k and he wouldnt even give me a pen! More

by mikeyov548
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
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Apr 10, 2024 -

BMW of Tulsa responded

Thank you for bringing this to my attention. I apologize that your recent experience with finance was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jason Pierce General Manager jpierce@tulsabmw.com

Helpful
March 22, 2024

A staff of trained professionals with many years of experience in the auto industry, who are courteous, customer friendly and eager to serve the general public. More

by bbautointegrity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Mar 23, 2024 -

BMW of Tulsa responded

Our team of experienced professionals is dedicated to providing courteous and customer-friendly service to all our valued customers. We are committed to serving the general public with excellence.

Helpful
March 21, 2024

Bailee at the service department is very professional and friendly! Had a great experience there. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee
Report | Print
Mar 22, 2024 -

BMW of Tulsa responded

That's wonderful to hear! Bailee at the service department is known for being very professional and friendly. We're glad you had a great experience with us.

Helpful
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