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BMW of Tulsa

Tulsa, OK

Overview
Reviews
Vehicles
4.7
246 Reviews
Call Dealership (918) 663-4444
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9702 S Memorial Dr

Tulsa, OK

74133

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Showing 246 reviews

March 05, 2024

Excellent service and timely! Informative about service and what was done as well as future service for car! More

by slcrosby11
Recommend Dealer
Yes
Employees Worked With
Dylan and Jonathan
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Mar 08, 2024 -

BMW of Tulsa responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 05, 2024

It was good experience with our purchase of the new car. Billy was very nice and helpful. More

by jian_xing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Estes
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Mar 07, 2024 -

BMW of Tulsa responded

We're delighted to hear that you had a good experience purchasing your new car with Billy. Our team is committed to providing excellent service, and we appreciate your positive feedback. Thank you for choosing our dealership, and we hope you enjoy your new car!

Helpful
February 28, 2024

Great quick service, Jack was great! Easy and efficient. They handled my car and the issues seamlessly and very quickly Thank you so much. More

by Rap
Recommend Dealer
Yes
Employees Worked With
Jack
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Feb 29, 2024 -

BMW of Tulsa responded

Thank you for sharing your positive experience! We're pleased to hear that you received great and efficient service from Jack. We appreciate your feedback and look forward to serving you in the future! Safe travels!

Helpful
February 28, 2024

I’ve previously had multiple bad experiences with this BMW maintenance department. However, service advisor Jonathan Vera has completely made me feel different! He listened to my concerns and made me feel More

by Angelista0911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Vera
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Mar 02, 2024 -

BMW of Tulsa responded

Thank you for sharing your positive experience with service advisor Jonathan at our service department! We're delighted to hear that Jonathan went above and beyond to address your concerns and ensure your satisfaction with your vehicle service. It's wonderful that he made a positive impact and that you'll continue to request him for your future maintenance needs. We appreciate your loyalty. Safe and happy driving!

Helpful
February 27, 2024

Contacted the bmw roadside service and had my new tire put on, all within 3 hours. I’m impressed. Thank you BMW of Tulsa. More

by agreeneaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
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Feb 28, 2024 -

BMW of Tulsa responded

It's great to hear that BMW of Tulsa provided prompt and efficient service when you needed a new tire. Quick and reliable assistance can make a significant difference in such situations. We're here to help!

Helpful
February 27, 2024

Excellent same day service! I called this morning and they were able to get me right in! More

by bonchocolat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Feb 29, 2024 -

BMW of Tulsa responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
February 26, 2024

This dealership and my sales person, Tom Eskew, build relationships that last years by treating you fairly and taking care of you. More

by fsullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Eskew, Alain Jabbour, Todd Montgomery
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Feb 28, 2024 -

BMW of Tulsa responded

It's wonderful to hear that you've had a positive experience with our dealership and your salesperson, Tom. Building lasting relationships based on fair treatment and excellent care is a testament to the commitment to customer satisfaction. We appreciate your positive comments and look forward to continuing to serve you in the years to come!

Helpful
February 24, 2024

Liked my service advisor but the building renovations turned me off very inconvenient to access. More

by Jayhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee Durant
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Feb 27, 2024 -

BMW of Tulsa responded

We appreciate your feedback, and we apologize for any inconvenience caused by the ongoing renovations. Renovations are aimed at improving our facilities, but we understand they can create temporary inconveniences. Your understanding is important to us, and we apologize for any disruption to your visit. Thank you for choosing us, and we appreciate your patience during the renovation process.

Helpful
February 20, 2024

Riley Drummond was very accommodating and took time to explain the process and what to expect. More

by Vernice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Drummond
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Feb 21, 2024 -

BMW of Tulsa responded

We're pleased to hear that Riley provided you with accommodating service and took the time to explain the process, ensuring you knew what to expect. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
February 19, 2024

Jack Davies the local Genius helped solve my software issue and was extremely helpful. Very informative on all the features of my X5. Best customer service experience I’ve received from BMW of Tulsa. More

by jenksrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Davies
Report | Print
Feb 21, 2024 -

BMW of Tulsa responded

We're delighted to hear about your positive experience with Jack at BMW of Tulsa. It's great that he was able to help solve your software issue and provided informative assistance on all the features of your X5. Best customer service experiences are what we aim for, and we're glad Jack made a positive impact. Thank you for choosing us, and we look forward to serving you again in the future!

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