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BMW of Tulsa

Tulsa, OK

Overview
Reviews
Vehicles
4.7
253 Reviews
Call Dealership (918) 663-4444
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9702 S Memorial Dr

Tulsa, OK

74133

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Showing 253 reviews

February 28, 2024

Great quick service, Jack was great! Easy and efficient. They handled my car and the issues seamlessly and very quickly Thank you so much. More

by Rap
Recommend Dealer
Yes
Employees Worked With
Jack
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Feb 29, 2024 -

BMW of Tulsa responded

Thank you for sharing your positive experience! We're pleased to hear that you received great and efficient service from Jack. We appreciate your feedback and look forward to serving you in the future! Safe travels!

Helpful
February 27, 2024

Contacted the bmw roadside service and had my new tire put on, all within 3 hours. I’m impressed. Thank you BMW of Tulsa. More

by agreeneaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
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Feb 28, 2024 -

BMW of Tulsa responded

It's great to hear that BMW of Tulsa provided prompt and efficient service when you needed a new tire. Quick and reliable assistance can make a significant difference in such situations. We're here to help!

Helpful
February 27, 2024

Excellent same day service! I called this morning and they were able to get me right in! More

by bonchocolat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Feb 29, 2024 -

BMW of Tulsa responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
February 26, 2024

This dealership and my sales person, Tom Eskew, build relationships that last years by treating you fairly and taking care of you. More

by fsullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Eskew, Alain Jabbour, Todd Montgomery
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Feb 28, 2024 -

BMW of Tulsa responded

It's wonderful to hear that you've had a positive experience with our dealership and your salesperson, Tom. Building lasting relationships based on fair treatment and excellent care is a testament to the commitment to customer satisfaction. We appreciate your positive comments and look forward to continuing to serve you in the years to come!

Helpful
February 24, 2024

Liked my service advisor but the building renovations turned me off very inconvenient to access. More

by Jayhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee Durant
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Feb 27, 2024 -

BMW of Tulsa responded

We appreciate your feedback, and we apologize for any inconvenience caused by the ongoing renovations. Renovations are aimed at improving our facilities, but we understand they can create temporary inconveniences. Your understanding is important to us, and we apologize for any disruption to your visit. Thank you for choosing us, and we appreciate your patience during the renovation process.

Helpful
February 20, 2024

Riley Drummond was very accommodating and took time to explain the process and what to expect. More

by Vernice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Drummond
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Feb 21, 2024 -

BMW of Tulsa responded

We're pleased to hear that Riley provided you with accommodating service and took the time to explain the process, ensuring you knew what to expect. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
February 19, 2024

Jack Davies the local Genius helped solve my software issue and was extremely helpful. Very informative on all the features of my X5. Best customer service experience I’ve received from BMW of Tulsa. More

by jenksrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Davies
Report | Print
Feb 21, 2024 -

BMW of Tulsa responded

We're delighted to hear about your positive experience with Jack at BMW of Tulsa. It's great that he was able to help solve your software issue and provided informative assistance on all the features of your X5. Best customer service experiences are what we aim for, and we're glad Jack made a positive impact. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
February 16, 2024

Great follow up, pleasant and knowledgable staff. Paper work was ready when I arrived and the closing went smoothly. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alain, Fatih
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Feb 20, 2024 -

BMW of Tulsa responded

We're delighted to hear that you experienced great follow-up and that the staff was pleasant, knowledgeable, and efficient in having the paperwork ready for your visit. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

Helpful
February 16, 2024

BMW was easy to talk to and kind. They provided a beautiful loaner for the week while they worked on my car. They did a great job! Excellent customer service. More

by K. Hamill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Report | Print
Feb 23, 2024 -

BMW of Tulsa responded

We're thrilled to hear that your experience with BMW of Tulsa was positive and that they were easy to talk to, kind, and provided excellent customer service. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

Helpful
February 16, 2024

Dylan, Shawn, and Sterling were great to work with. Very happy with the overall experience. Would come back and would recommend them to friends and family. More

by Tou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Eversole, Shawn Case, Sterling Ellis
Report | Print
Feb 23, 2024 -

BMW of Tulsa responded

We're pleased to hear that Dylan, Shawn, and Sterling provided you with a great overall experience. It's wonderful that you're happy with their service and that you would consider coming back and recommending them to friends and family. Thank you for choosing our dealership, and we appreciate your recommendations! Safe travels!

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