BMW of Waterbury

Junior and his team are always very professional and helpful with all my questions and concerns helpful with all my questions and concerns More

Junior Segui is an excellent customer service representative. He is knowledgeable, courteous and professional. I would give him 5 stars. representative. He is knowledgeable, courteous and professional. I would give him 5 stars. More

This is my third BMW I have purchased from Dennis Smith. As always, he delivered a great vehicle and exceptional service. He is always available on his cell phone, he is great with texts, and he is great As always, he delivered a great vehicle and exceptional service. He is always available on his cell phone, he is great with texts, and he is great with email. I highly recommend Dennis and I'll see him shortly for my next car. More

I rarely write reviews but had to share. We were a faithful Lexus family for 20+ years and bought over 15 cars from the same dealer. Despite this, they didn't even know who we were. We decid We were a faithful Lexus family for 20+ years and bought over 15 cars from the same dealer. Despite this, they didn't even know who we were. We decided to look at a BMW. We had an amazing experience @BMWofWaterbury. Let me tell you, Karl, Brandon and Miguel were a class act. No high pressure tactics or games. Brandon is the Sales Manager and sat down with us for a long time. They didn't try to sell us. Instead, they listened...really listened. Never once have we spoken to the manager at the other said dealer. Beginning to end, they made us feel comfortable and that is no easy feat and we don't like change. So...I did a thing! 😁 And I deserve it! #MeMyandI2023 More

Great experience working with BMW of Waterbury! My salesperson Dennis and sales manager Ashely went above and beyond to find me the exact car I wanted and deliver it New Years Eve. Thanks a milli My salesperson Dennis and sales manager Ashely went above and beyond to find me the exact car I wanted and deliver it New Years Eve. Thanks a million for the pleasant haggle free car buying experieince! More

The service I received at this Waterbury dealership was very efficient, professional and 'world class' in every way. Junior Segui was my contact and he always made sure that any concerns or needs that I h very efficient, professional and 'world class' in every way. Junior Segui was my contact and he always made sure that any concerns or needs that I had about my X5, or scheduling, were met. I look forward to continuing my relationship with this specific dealership. More

Always great service and great people. Work done right and on time. Even with their busy schedule they found a way to help me out. Work done right and on time. Even with their busy schedule they found a way to help me out. More

Love this dealership! Truly grateful for the team’s hard work and dedication to excellence! Haley and Antonio were especially helpful with scheduling, and I appreciate the Truly grateful for the team’s hard work and dedication to excellence! Haley and Antonio were especially helpful with scheduling, and I appreciate the technician’s thorough and informative five-star videos! Highly Recommend!!! More

Junior in the service department went above and beyond the call of duty getting for new tires on X3 lease just before Thanksgiving. As always, the customer feels like they come first in your service depar the call of duty getting for new tires on X3 lease just before Thanksgiving. As always, the customer feels like they come first in your service department. Loyal customer for more than 30 years. Can’t say enough about the courteous and professional service at BMW of Waterbury. More

Outstanding service experiences. Vincent has assembled a terrific service team. Haley is a gem. All are courteous, anxious to satisfy and answer any questions. Workmanship has been Vincent has assembled a terrific service team. Haley is a gem. All are courteous, anxious to satisfy and answer any questions. Workmanship has been flawless, including a major engine repair. I highly recommend BMW of Waterbury for service needs. More