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BMW of Wesley Chapel
Wesley Chapel, FL
554 Reviews
Welcome to BMW of Wesley Chapel. As a member of the Morgan Auto Group, we provide a luxury experience beyond compare.
We’re excited to debut our new state-of-the-art facility in 2021. It will be 130,000-square-feet, one of the largest BMW facilities in Florida.
But you don’t have to wait for our new dealership to make your dream of owning the Ultimate Driving Machine® come true. You can still shop and service your vehicle at our current facility while the new one is under construction.
Our friendly and knowledgeable staff is dedicated to your complete satisfaction. Let them introduce you to our large inventory of new BMWs or select from an extensive selection of BMW Certified and quality pre-owned vehicles.
No matter which vehicle you choose, you’ll enjoy the ultimate in customer service which continues well beyond the sale.
Come visit BMW of Wesley Chapel and allow us to exceed the ultimate standards that you’ve come to expect from the BMW brand. We’re just 20 minutes from anywhere in South Tampa and Brandon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 554 reviews
August 20, 2025
The service was excellent. The atmosphere was extremely pleasant. I find the employees to be helpful and attentive Jose especially, he provides required information and guida The atmosphere was extremely pleasant. I find the employees to be helpful and attentive Jose especially, he provides required information and guidance without being pushy. More
by DRamsay0123
Employees Worked With
Jose Irizarry
August 17, 2025
Finance manager created a lien for bank loan that they did not issue. Can not trade or sell car now. So, I own the car, but state shows I have a lien. Went to trade the car and they said I can not trade did not issue. Can not trade or sell car now. So, I own the car, but state shows I have a lien. Went to trade the car and they said I can not trade it. Bank has no record of any loan, account, or lien on the car. Also other examples were they lied about the car sale. Stay away from this dealership More
by hughesg727
August 08, 2025
Great dealership Everyone was very professional the service was excellent the vehicle was done on time service was excellent the vehicle was done on time More
by Kgregoi2
July 31, 2025
BMW of Wesley Chapel truly sets the standard for what a service department should be like. To begin with, I had the pleasure of working with Harley Kaelar as my service advisor. I chose her after reading service department should be like. To begin with, I had the pleasure of working with Harley Kaelar as my service advisor. I chose her after reading many reviews about the manner in which she deals with her customers and her trustworthiness. All of the reviews were spot on. Even though I had an appointment scheduled, she offered to have me bring the vehicle in as early as I wanted. Once I arrived, she greeted me as if we had been friends for a long time. She took her time explaining what I could expect as part of the service and offered me some very sound advice regarding the care of my vehicle. If you are in need of any BMW service, save yourself from the hours of research I did on repair shops and service advisors. Just see Harley Kaelar and I am confident she will take care of you in the same manner. She is a true asset to the BMW of Wesley Chapel family. More
by David K.
Employees Worked With
Harley Kaelar
July 19, 2025
The service department was amazing! Truly helpful and authentic! Patrick helped me with an unusual situation and assured me all would be taken care of and it was. I highly recommend! Truly helpful and authentic! Patrick helped me with an unusual situation and assured me all would be taken care of and it was. I highly recommend! More
by J
Employees Worked With
Patrick Eversull
July 15, 2025
BMW of Wesley Chapel provided excellent customer service throughout my entire experience with them. James, in the service department, was exceptional and very courteous. I definitely would recommend this throughout my entire experience with them. James, in the service department, was exceptional and very courteous. I definitely would recommend this dealership in the future. More
by rye532
Employees Worked With
James Whaley
June 28, 2025
Dishonest and Unprofessional Experience I had an extremely disappointing experience with BMW of Wesley Chapel. The car I was interested in was falsely advertised as a Certified Pre-Owned M Sport, wh extremely disappointing experience with BMW of Wesley Chapel. The car I was interested in was falsely advertised as a Certified Pre-Owned M Sport, which it wasn’t. After being told the deal would work with my payment budget, they ran my credit—then suddenly realized they miscalculated taxes, couldn’t certify the car without spending over $4,000, and the payment would be way higher than promised. They admitted their mistakes but refused to honor the original terms or take any responsibility. I was left with a hard credit hit and no car—all because of their poor communication, false advertising, and lack of integrity. Avoid this dealership. More
by jsheffield
