BMW of Wesley Chapel

Great service, clean facilities safe environment. Specialists were courteous, clear and comprehensive in their explanations. I was even able to meet my technician, a rare treat, which was very welc Specialists were courteous, clear and comprehensive in their explanations. I was even able to meet my technician, a rare treat, which was very welcoming. More

John Grima was outstanding. He's a great listener and was very accommodating. I'm sure your service department will also be excellent. I'd enthusiastically recommend BMW of Wesley Chapel. very accommodating. I'm sure your service department will also be excellent. I'd enthusiastically recommend BMW of Wesley Chapel. More

I called when my check engine light came on in my X5. Jordan said he could squeeze me in that afternoon. Waited two hours and they were able to fix the issue. Great customer service. Jordan said he could squeeze me in that afternoon. Waited two hours and they were able to fix the issue. Great customer service. More

Very pleasant experience. Everyone was very friendly and explained everything that needed done. Waiting room was comfortable and they had drinks and snacks. Will definitely be going back to this location fo explained everything that needed done. Waiting room was comfortable and they had drinks and snacks. Will definitely be going back to this location for future service and purchases. More

Excellent service and friendly staff. Vehicle was done in a timely manner and super clean when I picked it up. Eric is always professional and attentive to details. a timely manner and super clean when I picked it up. Eric is always professional and attentive to details. More

I took advantage of a coupon for an oil change and had a great experience. The entire evolution took less than 90 minutes and I was ready to go. great experience. The entire evolution took less than 90 minutes and I was ready to go. More

As a customer I couldn’t ask for a better experience at the service department. Jordan and Eric both went above and beyond to help me out with check out and with getting a loaner to come back home after I’ the service department. Jordan and Eric both went above and beyond to help me out with check out and with getting a loaner to come back home after I’ve dropped it off. I look forward to having the ability to work with them both again in the future. More

I was at the dealership from 8 AM to 3 PM because of unexpected repair needs on my Mini. I live in The Villages, an hour away. This is my yearly maintenance visit. I considered taking a LOANER car---bu unexpected repair needs on my Mini. I live in The Villages, an hour away. This is my yearly maintenance visit. I considered taking a LOANER car---but was advised there was ONLY 1 loaner car available and it was booked for the following day and needed to be back before closing. It looked like you have a 100 new and used cars on the lot and ONLY 1 loaner!! What would have happened had I taken the loaner home, and my car would not have been repaired? During my visit, I observed very few people working. But there were ALLOT of people. The BRIGHT spot for the day was Jordan. In my opinion he is the only reason your dealership is in business. Everything revolved around him. I hope he is compensated well.. Jorge before his was EXCELENT also. More

Outstanding car buying experience from beginning to end. All staff members were extremely helpful, respectful, and friendly. The process didn't feel like a high-pressure negotiation, just fair and reasonabl All staff members were extremely helpful, respectful, and friendly. The process didn't feel like a high-pressure negotiation, just fair and reasonable all around. Chris and Tomas were both excellent, specifically. More

Excellent service, not to say the patience that they have during these COVID-19 times. I would like to see contactless pay and emailed receipts in all departments. Service had email receipts but no contactle during these COVID-19 times. I would like to see contactless pay and emailed receipts in all departments. Service had email receipts but no contactless payment and parts was the other way round. More