BMW of Wesley Chapel

I must day I've never had any easier auto purchase. I live in Knoxville, TN area and had never bought a car on line before. I'm so happy with my Spider which was delivered just today!!!! I saw the car live in Knoxville, TN area and had never bought a car on line before. I'm so happy with my Spider which was delivered just today!!!! I saw the car on line and reached out to the dealership. I was so assisted by a gentleman named John Grima. He knew immediately which car I was calling about. After answering my questions he offered to send me addition pictures and data about my car. He was so much ball every step of the way. I was treated as if I was his most important client. Once the deal was finalized John kept me posted on every phase of the shipping and delivery of my car. Words can never emphasize how pleased I am with the car, dealership and especially with John Grima. I have no reservations about giving the entire process a 5+ rating. My hats off to a deal that had no kinks!!! Thanks John and BMW Wesley Chapel More

Working with Jordan was a pleasure. He was very helpful and explained what the problem was and said there was there was also an update to replace the ignition coils. I do however have a concern but it’s no and explained what the problem was and said there was there was also an update to replace the ignition coils. I do however have a concern but it’s not with the dealership. The car had three of the four cylinders that were not performing properly and the bulk of my $900+ bill went towards repairing that problem. The ignition coils were replaced without a charge to me. I feel that the bad coils were responsible for the cylinder problems and should have been repaired at no cost to me as well. Please let me know how you feel about this. Ray Robinson More

Great experience buying a car from BMW Wesley Chapel. Jusvani was great! Very professional. The finance team was also very professional and we finished the buying process very fast. No surprises. Jusvani was great! Very professional. The finance team was also very professional and we finished the buying process very fast. No surprises. More

As a customer I couldn’t ask for a better experience at the service department. Jordan and Eric both went above and beyond to help me out with check out and with getting a loaner to come back home after I’ the service department. Jordan and Eric both went above and beyond to help me out with check out and with getting a loaner to come back home after I’ve dropped it off. I look forward to having the ability to work with them both again in the future. More

Great service, clean facilities safe environment. Specialists were courteous, clear and comprehensive in their explanations. I was even able to meet my technician, a rare treat, which was very welc Specialists were courteous, clear and comprehensive in their explanations. I was even able to meet my technician, a rare treat, which was very welcoming. More

John Grima was outstanding. He's a great listener and was very accommodating. I'm sure your service department will also be excellent. I'd enthusiastically recommend BMW of Wesley Chapel. very accommodating. I'm sure your service department will also be excellent. I'd enthusiastically recommend BMW of Wesley Chapel. More

I called when my check engine light came on in my X5. Jordan said he could squeeze me in that afternoon. Waited two hours and they were able to fix the issue. Great customer service. Jordan said he could squeeze me in that afternoon. Waited two hours and they were able to fix the issue. Great customer service. More

Very pleasant experience. Everyone was very friendly and explained everything that needed done. Waiting room was comfortable and they had drinks and snacks. Will definitely be going back to this location fo explained everything that needed done. Waiting room was comfortable and they had drinks and snacks. Will definitely be going back to this location for future service and purchases. More

Excellent service and friendly staff. Vehicle was done in a timely manner and super clean when I picked it up. Eric is always professional and attentive to details. a timely manner and super clean when I picked it up. Eric is always professional and attentive to details. More

I took advantage of a coupon for an oil change and had a great experience. The entire evolution took less than 90 minutes and I was ready to go. great experience. The entire evolution took less than 90 minutes and I was ready to go. More