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BMW of West Chester
West Chester, PA
3,927 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,927 reviews
January 27, 2026
My car was returned with all of my settings changed. The remote key only works sometimes. I am still not able to precondition car. Etc... The remote key only works sometimes. I am still not able to precondition car. Etc... More
by SBA.FOLK.ART
Verified Customer
January 26, 2026
We've been coming back for BMWs for many years because of the attention and service we receive from Frank and Justice. Honestly we're not there cause the cars are BMWs, we're there for how we're treated. the attention and service we receive from Frank and Justice. Honestly we're not there cause the cars are BMWs, we're there for how we're treated. More
by bforemny
January 25, 2026
Lauren was awesome! Best car buying experience ever! I would definitely purchase from her, and her only, again. So refreshing to have a saleswoman!!!! Best car buying experience ever! I would definitely purchase from her, and her only, again. So refreshing to have a saleswoman!!!! More
by jeepingirl2
Employees Worked With
Lauren Pierce
January 25, 2026
Timely and good communications. I was very, very, very, very, very, very, very satisfied. Very I was very, very, very, very, very, very, very satisfied. Very More
by llknorr11
January 25, 2026
Easy to deal with. Scott and the entire team were very accommodating and professional. A very pleasant experience. Scott and the entire team were very accommodating and professional. A very pleasant experience. More
by aaron.dats.all
January 25, 2026
Excellent customer service experience. Exceptional product quality displayed. BMW and Mini vehicle models readily available on display in showrooms. Exceptional product quality displayed. BMW and Mini vehicle models readily available on display in showrooms. More
by Rux333
January 25, 2026
Always good to work with. Great service. Responsive to our needs. Always a pleasure to work with both sales and service. Great service. Responsive to our needs. Always a pleasure to work with both sales and service. More
by VANORE
Employees Worked With
January 25, 2026
Great service and Bill is always professional and keeps us informed of the status of our repair work. us informed of the status of our repair work. More
by MGHUTCH
Employees Worked With
January 25, 2026
The overall experience was pretty good, but I ended up taking it to an independent and there's codes in the computer that shouldn't be there. taking it to an independent and there's codes in the computer that shouldn't be there. More
by Dgw7000
January 24, 2026
Wonderful. Car Wash was extra nice. Nice customer service Wish price was a bit accommodating Car Wash was extra nice. Nice customer service Wish price was a bit accommodating More
by MICHEL5848
