BMW of West Chester

EXCELLENT SERVICE AS ALWAYS. I ALWAYS FEEL LIKE A VIP WHEN I BRING MY CAR FOR SERVICE. JOE IZZI ALWAYS KEEPS ME INFORMED OF THE STATUS OF MY VEHICLE. I ALWAYS FEEL LIKE A VIP WHEN I BRING MY CAR FOR SERVICE. JOE IZZI ALWAYS KEEPS ME INFORMED OF THE STATUS OF MY VEHICLE. More

Scott is great. If considering a BMW please consider Scott as your go-to professional. If considering a BMW please consider Scott as your go-to professional. More

Another fantastic service appointment concluded with the vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress an vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress and made sure all my questions were answered. I also work with Frank in the service area. In the meantime, sales advisor Scott and manager Wilmer took me through several options regarding my next car. Very professional staff, comfortable waiting room and showroom. I always highly recommend both the Sales and Service teams at BMW of West Chester. I have had 10 BMWs over the years and always do business with this group. (Formally Ottos BMW). More

Quick and easy service. Very responsive. Car left cleaner than when I brought it in Very responsive. Car left cleaner than when I brought it in More

It is always a great experience. The People professional and friendly and service top notch. The People professional and friendly and service top notch. More

I purchased a pre owned certified X3 and I found the process to be mostly seamless. Working with Scott was a pleasure as he strives to make his clients happy and is responsive to questions and calls. I process to be mostly seamless. Working with Scott was a pleasure as he strives to make his clients happy and is responsive to questions and calls. I think for me personally I would prefer to have worked more in person as that is my comfort level but I found that a remote purchase overall was better than I expected. And my trade in process went smoothly as well. Would have appreciated some congrats on being a first time BMW over swag like a key chain or a tote / license plate holder. I purchased extended warranties so that kind of thank you goes a long way in feeling taken care of and a desire to purchase again. More

The MINI Team at West Chester is First Class, and Cristian is an excellent representative of the Team’s commitment to complete consumer satisfaction! Thank you! Cristian is an excellent representative of the Team’s commitment to complete consumer satisfaction! Thank you! More

Fair and efficient. I completely understand dealerships get smoked with “tire kicker” emails, but it’s nice to see one that is responsive and treats prospects as if they I completely understand dealerships get smoked with “tire kicker” emails, but it’s nice to see one that is responsive and treats prospects as if they are going to buy! And I did! More

Honesty about my car needs Good to a dealer that cares for you Thanks very much for you Thanks very much More

Great communication and very respectful of me and my time. Nice environment at West Chester dealership. time. Nice environment at West Chester dealership. More