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BMW of West Chester
West Chester, PA
3,721 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,721 reviews
December 14, 2025
Exceptional. It was an easy … no hassle experience. Jay was wonderful and I absolutely love the car. It is the ultimate driving experience. It was an easy … no hassle experience. Jay was wonderful and I absolutely love the car. It is the ultimate driving experience. More
by cmartin218
Verified CustomerEmployees Worked With
December 14, 2025
Scott is the consummate professional . The delivery experience was WAY beyond our expectations . Very easy The delivery experience was WAY beyond our expectations . Very easy More
by turbos7903
Employees Worked With
December 14, 2025
Amy did an amazing job with communicating throughout the service process. Thank you for your professionalism. David assured me that my son’s first vehicle was ready for the road. Thank you BMW of West Chest service process. Thank you for your professionalism. David assured me that my son’s first vehicle was ready for the road. Thank you BMW of West Chester- first class. More
by Mark G.
Employees Worked With
December 13, 2025
Great job done! Good team work and I appreciated the car wash. I recommend this branch. Good team work and I appreciated the car wash. I recommend this branch. More
by Joyce
December 13, 2025
Heather is great, she keeps me up to date on progress, she’s personable and caring! she’s personable and caring! More
by Jen H
Employees Worked With
December 13, 2025
Carolyn stepped for my usual service advisor and took great care of my vehicle in a timely fashion great care of my vehicle in a timely fashion More
by Dr Pete C
December 13, 2025
Top notch as usual! My service advisor Melissa kept me informed of all the details as my service progressed, great service! My service advisor Melissa kept me informed of all the details as my service progressed, great service! More
by GC
December 13, 2025
The service staff were friendly and easy to communicate with. The maintenance and repairs were completed the same day, which helped me avoid any inconvenience with commuting. with. The maintenance and repairs were completed the same day, which helped me avoid any inconvenience with commuting. More
by mayingzhang
December 13, 2025
I waited while my car was serviced. I was very pleased at how quickly the service was compleyef I was very pleased at how quickly the service was compleyef More
by SANDY46
Employees Worked With
