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BMW of West Chester
West Chester, PA
3,609 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
November 23, 2025
Joe Izzi is my point of contact with Westchester BMW. He is amazing. He is a good communicator and very transparent. I will continue to give him my business. He is amazing. He is a good communicator and very transparent. I will continue to give him my business. More
by Fredaltierijr
November 23, 2025
We recently leased a new BMW X3 from BMW of West Chester and had the privilege of again working with Scott Gately our Sales Professional, Nick Capparelli our Financial Services Advisor and Wilmer Wilmer Rod and had the privilege of again working with Scott Gately our Sales Professional, Nick Capparelli our Financial Services Advisor and Wilmer Wilmer Rodriguez, Sales Manager. From the moment we entered the dealership to the day of delivery, we were treated in a professional and caring manner. We have another BMW Dealership closer to our home but decided to again lease our new vehicle at BMW of West Chester due to the tremendous knowledge and service provided to us. We would highly recommend this team for your next purchase or lease. We are so happy to have again chosen this great team and dealership. More
by secondprin
November 23, 2025
Amazing checking in getting a rental and leaving is so quick and painless. And when picking up your vehicle is just as fast. quick and painless. And when picking up your vehicle is just as fast. More
by JOEB18
November 22, 2025
You should invest in more loaner cars and more service bays. Wait tends to be too long for appointments compared with the Porsche dealer where I service my Cayennne. bays. Wait tends to be too long for appointments compared with the Porsche dealer where I service my Cayennne. More
by KUOGROUP
Employees Worked With
November 22, 2025
Service manager has a great job. I would like to work with her next time as she can be relied on. I would like to work with her next time as she can be relied on. More
by SURIHU
Employees Worked With
November 22, 2025
This was the best experience I have had buying a car. Scott was no pressure, up front and willing to do what ever I asked. The whole process could not have been easier. Otto's does a great job of crea Scott was no pressure, up front and willing to do what ever I asked. The whole process could not have been easier. Otto's does a great job of creating a special experience when you pick up your car. They don't just hand you the keys and watch you drive away. I will be getting my next BMW from Scott and Otto's. More
by Redtwed
Employees Worked With
November 22, 2025
I had no issues with my vehicle for the first 12 months it comes in for routine service and now I have all kinds of issues it’s been in twice within three days , towed in. Now all kinds of issues with it t it comes in for routine service and now I have all kinds of issues it’s been in twice within three days , towed in. Now all kinds of issues with it the loaner they gave me is beaten up has 90,000 miles a cracked windshield not happy at all. More
by rob@americanpackaging.net
