BMW of West Chester

Just purchased another vehicle from this dealership and once again had a great experience. The process was smooth, professional, and stress-free from start to finish. Our sales rep (Scott Gately) was knowl once again had a great experience. The process was smooth, professional, and stress-free from start to finish. Our sales rep (Scott Gately) was knowledgeable, responsive, and made sure everything went seamlessly. It’s the reason we continue to come back when it’s time for a new car. Highly recommend both the dealership and the team there! Great job and thank you! More

Excellent service, Amy Hinkle went above and beyond! Service was fast and appreciated the updates Service was fast and appreciated the updates More

Very great people, they both answered any questions I had to the fullest they could and made this process of buying my first car as seamless and easy as possible to the fullest they could and made this process of buying my first car as seamless and easy as possible More

Great experience. Kyle was totally professional and easy to work with. Service Department also great to work with. Repeat customer. Kyle was totally professional and easy to work with. Service Department also great to work with. Repeat customer. More

Caroline was an excellent service advisor! She was quick to reply and went above and beyond to get my car over to the shop and managed a very smooth recall repair process for my car. She was quick to reply and went above and beyond to get my car over to the shop and managed a very smooth recall repair process for my car. More

Heather was awesome, super helpful and always looking for options to make the repairs of my car as efficient as possible. Her communication was top of the line as well. options to make the repairs of my car as efficient as possible. Her communication was top of the line as well. More

Friendly and easy to deal with. I find it bothersome that you charge 3% for the use of a credit card. I find it bothersome that you charge 3% for the use of a credit card. More

Bill went above and beyond to make sure they got to the bottom of an intermittent, temperature dependent noise that had been documented the previous winter, but couldn't be duplicated until this winter and bottom of an intermittent, temperature dependent noise that had been documented the previous winter, but couldn't be duplicated until this winter and after the warranty expired. Bill took the time to work with BMW, explain the circumstances, and get the necessary repair covered despite the warranty having run out (a lot of dealers would've just said 'sorry, you're out of warranty, nothing we can do'). I was kept updated every step of the way and it was clear that Bill was prioritizing what was right, not the dealership's profit margin. Highly recommended working with Bill! More

BMW of Westchester's, Caroline and Steve did an excellent job. They took the time out to get my issue rectified. So a big thank you to those guys. job. They took the time out to get my issue rectified. So a big thank you to those guys. More

Everyone was very kind, accommodating, and knowledgeable. I would recommend Scott without hesitation to anyone looking for a BMW. I would recommend Scott without hesitation to anyone looking for a BMW. More