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BMW of West Chester
West Chester, PA
3,113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,113 reviews
February 07, 2024
Have used them for years. Drive past Union Park BMW to go to this dealership. Drive past Union Park BMW to go to this dealership. More
by usmc4irish
Verified Customer
February 06, 2024
This one is my fourth BMW the last two I bought from BMW of West Chester and I have been very impressed with the service, professionalism, and dedication; especially from Lauren Pierce; She will do far and of West Chester and I have been very impressed with the service, professionalism, and dedication; especially from Lauren Pierce; She will do far and beyond for you. Thanks, Lauren. I am pleased with my new BMW. More
by jcmora.dmd
Employees Worked With
February 06, 2024
Melissa works well with my cars and communicates effectively I had a few others but I will remain with Melissa on going with both my BMW's effectively I had a few others but I will remain with Melissa on going with both my BMW's More
by tcalderaro
February 05, 2024
The sales representative- Lauren Pierce is one of the best customer service rep I have ever met. The dealership team are are all excellent, very polite, excellent communication skills, and very patient e best customer service rep I have ever met. The dealership team are are all excellent, very polite, excellent communication skills, and very patient explaining details by answering customer's needs or questions. More
by maddieconteh1
February 05, 2024
Had a persistent problem that wasn't fixed or diagnosed on my first visit. Joe was very diligent in finding an issue and presenting an option for remedy. He followed up and kept me informed every step of t on my first visit. Joe was very diligent in finding an issue and presenting an option for remedy. He followed up and kept me informed every step of the way. The issue isn't gone but under observation with documentation, and that makes me comfortable. More
by Gravity0211
Employees Worked With
Joe Izzi
February 04, 2024
Exceeded my expectations and very convenient I have 2 BMWs. I can take them anywhere for an oil change and state inspection. I choose to take them here because of the consistency in service and expectati BMWs. I can take them anywhere for an oil change and state inspection. I choose to take them here because of the consistency in service and expectations More
by Bgrap007
Employees Worked With
Caroline Combs
February 04, 2024
Lauren was a great resource. She worked with us quickly to find the X3 that was right for us. Great experience! She worked with us quickly to find the X3 that was right for us. Great experience! More
by Rak09
Employees Worked With
February 03, 2024
Cameron was very knowledgeable and very friendly. He shared helpful insight and information. Fantastic experience and definitely recommend connecting with him after getting a new BMW. He shared helpful insight and information. Fantastic experience and definitely recommend connecting with him after getting a new BMW. More
by ksal
Employees Worked With
Cameron Allen
February 02, 2024
This dealership is clean, bright, and, breautifully designed. I appreciate the work spaces, offering of the Wi-Fi, and the welcomed snacks and assortment of coffe, juice, and water. designed. I appreciate the work spaces, offering of the Wi-Fi, and the welcomed snacks and assortment of coffe, juice, and water. More
by Adrienneh1
Employees Worked With
Other Employees :
John Keenan
February 01, 2024
Second car purchased from Justice. Great experience both times. Would definitely recommend Justice and BMW of West Chester. Great experience both times. Would definitely recommend Justice and BMW of West Chester. More
by Dinalisag
