BMW of West Chester

In the past, I’ve had unpleasant customer experiences with previous bmw dealerships and was considering going to another brand. I saw a deal online for one of the cars offered by bmw of west Chester and with previous bmw dealerships and was considering going to another brand. I saw a deal online for one of the cars offered by bmw of west Chester and gave them a call and the rest is history. Scott was very accommodating throughout the buying process that we ended up buying two cars which has never happened before. Overall, I’m very satisfied with my purchase and look forward to doing patronizing them in the future. More

I've had 6 BMW's from Ottos since 1999 and am currently ordering my first from West Chester. Bill had been my service rep the entire time. I wouldn't change a thing. ordering my first from West Chester. Bill had been my service rep the entire time. I wouldn't change a thing. More

Great Service ! Frank is a terrific adviser and counselor. BMW of West Chester is my most dependable dealership and service center, Frank is a terrific adviser and counselor. BMW of West Chester is my most dependable dealership and service center, More

My service advisor Heather was great. I came in with a flat tire on a Saturday afternoon and was able to order a new tire. I came in with a flat tire on a Saturday afternoon and was able to order a new tire. More

Bill was great through my car repair process. He worked very hard to get my car through the shop in a timely manner and at a reasonable cost. He worked very hard to get my car through the shop in a timely manner and at a reasonable cost. More

Heather and team did an out standing job. Thank you. A big thank you to Drew my service tech for find the issue. Thank you. A big thank you to Drew my service tech for find the issue. More

Best service I’ve received at a dealership. Both Sales and Service department are excellent! I highly recommend using Ottos BMW Both Sales and Service department are excellent! I highly recommend using Ottos BMW More

All interactions were with friendly, efficient and very accommodating staff!! 5 stars for sure!! 5 stars for sure! accommodating staff!! 5 stars for sure!! 5 stars for sure! More

Service was excellent. Our service attendant Arielle was aware of all our needs and did everything she could to have the service completed efficiently and in a timely mann Our service attendant Arielle was aware of all our needs and did everything she could to have the service completed efficiently and in a timely manner! More

I had the best experience buying from Mini in west Chester. Wayne is the best sales specialist I’ve ever dealt with in buying an automobile. He answered all my questions and trust me I had a lot. He w Chester. Wayne is the best sales specialist I’ve ever dealt with in buying an automobile. He answered all my questions and trust me I had a lot. He was very patient with me and making the right decision for me and my family. Wayne is a top-notch professional and I would highly recommend them to everyone. Financing was very stress-free and a great experience. Also when I took delivery of my vehicle, it was clean and look like it just rolled off the showroom floor. More