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BMW of West Chester
West Chester, PA
3,033 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,033 reviews
October 07, 2023
Service was great. They started working on my car as I arrived. I was waiting for the car since I had an early appointment. They rewiewed the whole car. They started working on my car as I arrived. I was waiting for the car since I had an early appointment. They rewiewed the whole car. More
by GWG87
Verified CustomerEmployees Worked With
October 07, 2023
It is always a great experience at BMW of West Chester. There are nice waiting areas with complimentary snacks and beverages. Everyone, especially Scott Gately, was very friendly and helpful throughout the There are nice waiting areas with complimentary snacks and beverages. Everyone, especially Scott Gately, was very friendly and helpful throughout the buying and delivery process. Scott always took the time to answer all of my questions, go on test drives, review features, and guide me through ordering my car. He was extremely helpful and would I recommend him to everyone interested in a BMW. He is part of what makes the experience of buying a BMW great! More
by jhersh90
Employees Worked With
October 06, 2023
Frank was very professional and expedited the service for my 428l. Thanks again for the service. my 428l. Thanks again for the service. More
by PJKIDD
Employees Worked With
October 05, 2023
Efficient check in, clear explanation of service to be done and cost associated, and the work was done in a timely manner. The waiting area was fine. Explanation of services done afterward was very clearl done and cost associated, and the work was done in a timely manner. The waiting area was fine. Explanation of services done afterward was very clearly done and the car was spotlessly clean inside and out when I drove away. More
by eric
Employees Worked With
October 04, 2023
Prompt and attentive service. Turned the car around very quickly while also arranging for transportation from and back to the dealer Turned the car around very quickly while also arranging for transportation from and back to the dealer More
by royyoung
Employees Worked With
October 04, 2023
Always truly professional team from Justice Mogano to finance team..... keep up great work...thanks again!! finance team..... keep up great work...thanks again!! More
by Gmcmonagle
October 03, 2023
Great service as always. Thank you Frank. Everything handled perfectly and professionally and on time Thank you Frank. Everything handled perfectly and professionally and on time More
by CJGIANN
Employees Worked With
October 03, 2023
Had an amazing experience working with Scott and the dealership in getting my new X1. The process was simple, fair, and done pretty quickly. Highly recommend I’ll definitely be buying from here again in dealership in getting my new X1. The process was simple, fair, and done pretty quickly. Highly recommend I’ll definitely be buying from here again in the future. More
by ianspag
Employees Worked With
October 03, 2023
Ottos was great for service. Melissa is awesome at her job. Hoping nee owners will keep the high standards. Melissa is awesome at her job. Hoping nee owners will keep the high standards. More
by ALLYLOOK
Employees Worked With
