BMW of West Chester

Bill has been my service advisor for at least the last 10 years. He is patient, listens, very knowledgeable and is one of the reasons I will continue to do business with this dealership. years. He is patient, listens, very knowledgeable and is one of the reasons I will continue to do business with this dealership. More

Excellent service for my Oil Gasket and hose change. Mellisa explained to the point and in a timely manner. jay patel...will bring car again. Mellisa explained to the point and in a timely manner. jay patel...will bring car again. More

I was treated HORRIBLY upon arrival. Decided to have my car serviced at another BMW dealer. Decided to have my car serviced at another BMW dealer. More

Purchased a CPO 3 series. Put a deposit down next day, but sales was slow to respond, never returned any of my phone call even after I left messages, just responded by text. W Put a deposit down next day, but sales was slow to respond, never returned any of my phone call even after I left messages, just responded by text. We all know not everything can be discussed via texts, so this part is disappointing. The CPO apparently has a bented wheel per paper work. I asked the sales to check if the wheel was fixed, he came back telling me “service tech said there was actually no bent on the wheel”. I didn’t believe that, called a service advisor and got the wheel fixed. This part seems pretty shady to me. More

Had a great experience with BMW of West Chester buying a used car. Specifically Scott Gately was very helpful and went above and beyond to make sure the car was set up exactly how I wanted it. used car. Specifically Scott Gately was very helpful and went above and beyond to make sure the car was set up exactly how I wanted it. More

Always willing to work with customer and make happy. Ralph stayed on top of things and in contact per usual Ralph stayed on top of things and in contact per usual More

Had the best experience with Ralph and Noel It was my first car purchase and couldn’t of been happier. It was seamless. first car purchase and couldn’t of been happier. It was seamless. More

Super, timely and courteous service. Proving service for driving me to and back to work was very convenient Proving service for driving me to and back to work was very convenient More

Had the car I wanted on the lot. Negotiated a very fair deal quickly and with no drama. Executed the deal very quickly and accurately. Delivery process was efficient and emphasize Negotiated a very fair deal quickly and with no drama. Executed the deal very quickly and accurately. Delivery process was efficient and emphasized the key points. All good. Could not have been a much simpler or easier transaction for an awesome vehicle. More

I just purchased my 2nd BMW from Lauren. She was very responsive to all my questions. The over all transaction was very easy and fast. On delivery day it took all of 30min to sign the pape She was very responsive to all my questions. The over all transaction was very easy and fast. On delivery day it took all of 30min to sign the papers and register the car to the BMW app and I was on my way. BMW of West Chester has an outstanding team to deal with. Thank you!!! More